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Amwaj Rotana

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#83 of 545 Hotels in Dubai
Certificate of Excellence
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1,854 Reviews from our TripAdvisor Community

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Showing 1,477: English reviews
Dubai, United Arab Emirates
Reviewed 4 June 2016

Hello, Please do avoid to leave your car to the valet! We got a dent on a door of the brand new. Mr Bahij Khazam - you will not see us anymore! To all potential customers, please have a look around about your car befor you leave it to the hands of this gentleman's team, make a picture or do...

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Helpful?
Thank Jaroslaw M
AmwajRotana, General Manager at Amwaj Rotana, responded to this review

Dear Jaroslaw M, Thank you for sharing your feedback on TripAdvisor. We understand that the incident was addressed when you were present at the hotel and it was identified that the mishap had occurred offsite. Nevertheless, we understand the dismay you had encountered with the mishap. If you would like to discuss this matter personally with us, we would appreciate...

London, United Kingdom
Reviewed 4 June 2016

Very professional staff slightly noisy as we were above nightclub. We experienced no problems with the lift. Buffet breakfast excellent, the staff are very kind and patient with children. We upgraded our rooms to get free wifi which was cheaper than paying for wifi daily around £18 per night. Everything was perfectly pleasing. There is a free shuttle bus to...

Review collected in partnership with this hotel
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Helpful?
1Thank Jannssii
AmwajRotana, General Manager at Amwaj Rotana, responded to this review

Dear Jannssii, Thank you for choosing to stay with Amwaj Rotana and taking the time to share your feedback with us. It was a great pleasure to read your review and I would like to thank you for your kind words with regards to the staff services. I am delighted to hear that you enjoyed your stay and found our...

Reviewed 4 June 2016 via mobile

We had a four day stay at the Amwaj last week. Very friendly staff in all the areas that we encountered them. Always offered service with a smile. Always willing to help and did not shy away. Location is great. Right at one of the walk so no need to wait in taxi for ages. Taxi stand right outside the...

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Helpful?
1Thank Surpreet B
AmwajRotana, General Manager at Amwaj Rotana, responded to this review

Dear Supreet B, Thank you very much for sharing your feedback on Trip Advisor about your recent stay. We are also grateful that you recommend our hotel. It is pleasing to see that you managed to explore the area and enjoy the services around. Our location is one of our biggest draws. We are also glad that our hotel facilities...

Dubai
Reviewed 4 June 2016

excellent hotel, we were on the 21st floor with a sea view, watched the sun set every night, close to beach, pool & restaurant very good, the staff were very helpful. the beach was clean & the water very warm but it was a bit noisy with jet boats & power boats, the hotel provided a beach pack for less...

Review collected in partnership with this hotel
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Helpful?
Thank Keith T
AmwajRotana, General Manager at Amwaj Rotana, responded to this review

Dear Keith T, Thank you for taking time to share your feedback following your recent stay with us on TripAdvisor. I was very pleased to know that you enjoyed your stay with us and that our services and facilities met with your expectations. The good location and friendly staff are the kind of service we are providing to our guests...

Hurghada, Egypt
Reviewed 4 June 2016 via mobile

The first thing I would like to comment on is the customer service in this hotel-it is absolutely brilliant and is key to the excellence of this establishment, the staff particularly; Yaseen,Shijo,Jal, and Olivia (and many more to name) were always there to help with any queries, and would always go the extra mile to make your stay a welcoming...

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Helpful?
Thank j d
AmwajRotana, General Manager at Amwaj Rotana, responded to this review

Dear j d, Thank you for posting your wonderful review following your stay in Amwaj Rotana Jumeirah Beach Dubai. We appreciate that our facilities and services, especially the services of our colleagues were highly recommended. We always strive our best to provide the highest hospitality services at all times. We look forward for your return in the very near future....

Bolton, United Kingdom
Reviewed 3 June 2016

I hated my whole experience, Dubai was the 3rd location of my honeymoon trip, we come from a long flight from Singapore and began waiting in the hotel lounge to check in, the arrogant man on the desk went on to give us attitude and told us a king size bed isn't available so will we settle for a disabled...

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Helpful?
Thank ikraiqbal
AmwajRotana, General Manager at Amwaj Rotana, responded to this review

Dear ikraiqbal, Thank you for your feedback regarding your recent stay at Amwaj Rotana. We are truly apologetic for the shortfalls you had encountered during your time with us. It is unfortunate that during your time of check-in, the hotel was full and we were not able to offer you another room until we had had other guests check out...

Reviewed 2 June 2016 via mobile

I stayed here in September 2015, amazing hotel!! There was a friendly atmosphere, the people at the door were so helpful and kind. Lovely breakfast, brilliant location, the rooms were spacious and the view from the balcony was stunning!! We will definitely be back!!

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Helpful?
Thank StewartLorraine
AmwajRotana, General Manager at Amwaj Rotana, responded to this review

Dear StewartLorraine, Thank you for sharing your thoughts about your recent stay with us. We are grateful to hear that you appreciated the service, rooms and features around the hotel. We will be extremely delighted to welcome you back and hope to be able to impress you on your next visit too. Sincerely yours, Mark Deere General Manager Amwaj Rotana...

Edinburgh
Reviewed 1 June 2016

I recently stayed in the Amwaj Rotana Jumeirah Beach hotel with my husband and our two children (aged 8 and 2). This was our first visit to Dubai and we were certainly not disappointed. We arrived at the hotel around 2am and were greeted at reception by very friendly staff who checked us in and made sure our luggage was...

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Helpful?
Thank GillianH10
AmwajRotana, General Manager at Amwaj Rotana, responded to this review

Dear GillianH10, The team and I would like to thank you for taking the time to write your positive review. We appreciate that our facilities and services, especially the services of our colleagues were highly recommended. We always strive our best to provide the highest hospitality services at all times. We value all of your comments and look forward to...

Reviewed 31 May 2016 via mobile

We came for a birthday treat. The service from start to finish was impeccable! The staff really go the extra mile. We came back to the hotel after an evening celebrating my sister's birthday to be greeted with a birthday card, cake and bowl of fruit. Such a wonderful gesture! I cannot fault this hotel. Beautiful and modern. Perfect location...

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Helpful?
Thank Charmaine Colle... L
Sheffield, United Kingdom
Reviewed 31 May 2016 via mobile

This hotel was fab, the staff were all very lovely and always greeted us with a smile. I would highly recommend this hotel and would definitely stay there again. The gym was well equipped, the location excellent, breakfast was good, cannot rate highly enough!

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Helpful?
Thank Lizzie H
AmwajRotana, General Manager at Amwaj Rotana, responded to this review

Dear Lizzie H, Thank you for picking Amwaj Rotana as your choice of hotel and sharing your feedback on TripAdvisor. I would like to take this opportunity to thank you for these warm words of praise that you have generously shared with us, particularly regarding our team who will be more than thrilled to hear of your feedback. It is...

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Beach (7)
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Premium Rotana Room with Balcony (51)
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Premium Suite with Balcony (68)
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Presidential Suite with Balcony (114)
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Staying in The Marina

Neighbourhood Profile
The Marina
It’s hard to believe that only a decade ago there was no marina. Opened in 2003, the man-made marina runs along a 3km stretch of shoreline. A heady mix of luxurious hotels, apartment buildings, and cafes, the marina hosts regular community events and markets, and is a wonderful place to while away an afternoon or evening. Spectacular at night when the skyscrapers glisten, here you can enjoy dinner on the beach next to the sea, or visit a high-rise bar in a hotel for a magnificent view across the Gulf and the man-made Palm Island, with the world-famous Atlantis Hotel at its end. The Walk at Jumeirah beach Residences is a pedestrianized stretch leading to a new development: The Beach. It’s one of the few places where Gulf nationals mix with tourists and Western ex-pats. It’s a popular place to show off your supercar for an evening, so watch out for Lamborghinis, Maseratis, and Ferraris in abundance.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Rosso Restaurant and Bar
Rosso Restaurant and Bar
Cuisines: Italian, Bar, Pizza, Mediterranean, European
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Ideally located along Dubai's famous leisure and retail strip known as "The Walk", Jumeirah Beach Residence (JBR), you will experience the height of comfort at Amwaj Rotana Hotel. Presenting a portfolio of 301 tastefully furnished sea view rooms and suites including the prestigious Club Rotana offering lavish personalized hospitality, Amwaj Rotana Hotel boasts the largest rooms along JBR each with its own balcony. With three award-winning restaurants offering Italian, Japanese and international cuisine as well as live entertainment, happy hours, theme nights and more, guests of Amwaj Rotana can expect a fun-filled visit. Recreational diversions on the hotel grounds includes Bodylines Fitness & Wellness Club that comprises of temperature-controlled adults' and kids' swimming pools, a fully-equipped gymnasium, Jacuzzi, steam rooms, sauna and spa. Complimentary WiFi is available in all public areas of the hotel. The hotel benefits from the features around the vicinity such as the recently opened The Beach Mall featuring a children's water park, direct access to Jumeirah Beach, retail and entertainment options as well as the Dubai Tram at Jumeirah Beach Residences 2 station, just a three-minute walk from the hotel. Guests can also enjoy a scenic walk around the Dubai Marina Promenade. Complimentary shuttle service is also available from the hotel to prominent malls in Dubai. ... more   less 

Additional Information about Amwaj Rotana

Address: Al Sufouh Street, 79 | The Walk, Jumeirah Beach Residence, Dubai 86834, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai > The Marina
Price Range: RM650 - RM1,833 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Amwaj Rotana 5*
Number of rooms: 301
Reservation Options:
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Also Known As:
Amwaj Rotana Hotel Dubai
Hotel Style:
#75 Business Hotel in Dubai
#79 Luxury Hotel in Dubai
#86 Family Hotel in Dubai
#87 Romantic Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Amwaj Rotana staff and other travellers.
59 questions
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Questions? Get answers from Amwaj Rotana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“View of the Beach!!!”
 of 5 bubbles WearybutWileyTravele, 18 Jan 2017 | Read review
“Ask for a sunny room, because rooms at the back of hotel are very dark and I found it difficult to apply my make up”
 of 5 bubbles Scoobydoo22015, 17 Jan 2017 | Read review
“All ok but not no fort sunworshippers!!!!”
 of 5 bubbles Tars1964, 17 Jan 2017 | Read review
“Room 616 had excellent views of the sea and 'The Walk'. Shuttle bus to the Malls an added extra.”
  • Construction of the upcoming Dubai Eye. But no noise to inconvenience
 of 5 bubbles aniltejura, 15 Jan 2017 | Read review
“Try to book Premium SeaView”
 of 5 bubbles 213walea, 8 Jan 2017 | Read review
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