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Sheraton Miramar Hotel & Convention Center

AMOMAUS$202*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$202*
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Sheraton Miramar Hotel & Convention Center
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1,304 Reviews from our TripAdvisor Community

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Showing 371: English reviews
Santiago, Chile
Reviewed 17 January 2017 via mobile

As many Sheratons is it rated as a 5 star hotel ,,, yeh, it has most all services Yet the gym is poor, pool is small and rooms are wide with the BEST VIEW straight out over the Pacific Ocean. It is nice and hot if from the hotel balcony you imagine yourself out The beach is poor por poor...

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Helpful?
1Thank Alexander P
Daniela D, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

Thank you very much for taking the time to share your experience with us. It is very important for us to know our guests experiences because it help us to keep improving and personalizing our services. We will certainly work on all the topics mentioned. We hope to see you again soon. Best regards. Dabiela Díaz Massicot

Vina del Mar, Chile
Reviewed 15 January 2017

My expat friends told me that I had to visit the Sheraton's restaurant for Sunday breakfast, because it was similar to a North American breakfast---very uncommon in Chile. So to be clear, I am only reviewing the breakfast, and not the hotel, which looks very nice. The service was good, no issues. My problem was with the food. It was...

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Helpful?
1Thank Kevin M
Daniela D, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

Tnak you very much for sharing your opinión. It is very important for us to know more about our client's experiences so we can improve our service. We hope to see you back son and exceed your expectations as you deserve. Best regards Daniela Díaz Massicot

Rockford
Reviewed 10 January 2017

My wife and I arrived on Christmas Day for a 3 day stay. The staff was very friendly and welcoming. The pool was beautiful and well maintained. You should not miss the breakfasts! The buffet, and especially the fresh fruit, was delicious! Make sure you try the fresh squeezed cherry juice. The hotel is an easy walk along the coast...

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Helpful?
Thank Carl K
Daniela D, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

Thank you for visiting Sheraton Miramar. It is very important for us to know our guests experience. We are glad to know that you had a great time with us. We certainly hope to have another opportunity to see you again. Kind regards. Daniela Díaz M.

Cleveland, OH
Reviewed 1 January 2017

We had several days at this hotel while on a tour of the area. The views of the ocean cannot be topped. The location is an easy and interesting walk to the center of Vina del Mar which itself is an interesting place to visit. The room was fine. Very clean. The staff were excellent. That said, there was a...

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Helpful?
Thank Grahamarb
Daniela D, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

Thank you very much for taking the time to share your experience with us. Your feedback is very important and helps us to keep improving our services. We certainly hope to see you again. Kind regards Daniela Díaz Massicot

Australian Capital Territory, Australia
Reviewed 29 December 2016 via mobile

Fantastic staff, amazing views from every angle. Fabulous luxury room, superior food in the restaurant- we will be back- thank you to all the helpful staff (including the conceriege) unfortunately I've lost my piece of paper with names of staff! Best gym and fitness area in any hotel in the world with breathtaking views and the spa and pool are...

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Helpful?
Thank StudioQ
Daniela D, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

Thank you very much for your visit and for taking the time to share your experience with us. Your feedback is very important to keep improving our services. We will make our best effort to provide the best service in Viña del Mar everytime you come to visit us. We certainly hope to see you soon. Kind regards, Daniela Díaz...

London, United Kingdom
Reviewed 27 December 2016

A lovely location with the pacific ocean waves pounding the rocks by the large and well kept pool, which has bar service. The hotel backs directly onto large granite formations and the sea, giving a splendid setting for cocktails and enjoying the sun on comfortable chairs and loungers. The staff are very attentive. Sometimes there is quality live music at...

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Helpful?
Thank AndreaSalgadoReyes
Daniela D, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

Thank you very much for your important feedback. We are very happy to know your experience in Sheraton Miramar. We hope you chose our hotel in your next visit to Viña del Mar Best regards Daniela Díaz Massicot

Buenos Aires, Argentina
Reviewed 25 December 2016

Great luxurious hotel with spa, pools, spacious rooms overlooking the ocean, BUT: on Christmas Eve, many hotel guests couldn't enjoy a festive dinner in the restaurant and had to go to the hotel bar where only bar food was served (salads, sandwiches). As if Christmas arrived all of a sudden...poor planning!

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Helpful?
Thank Bubblechoc
Daniela D, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

Thank you very much for sharing your experience with us. We are really sorry for not meeting your expectations. Your comments were transferred to our managers to evaluate the situation and take action to avoid this to happen again. We certainly hope to have another opportunity to show you how much we care for our guest. Kind regards. Daniela Díaz...

Reviewed 24 December 2016

It is a top and luxurious hotel at viña del mar. It is in the middle among valparaiso, viña del mar and vineyards. I had a great moment with my family. Room service, waiters and all people that work at Sheraton Hotel are wonderful hosts.

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Helpful?
Thank Jorge A
Daniela D, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

We really appreciate your important feedback. We are very happy to know that you spent a nice time with us. We hope to see you back soon. Best regards Daniela Díaz Massicot

Roanoke, Virginia
Reviewed 22 December 2016

Cannot recommend this hotel enough for the location, staff and amenities. Easy check-in and out (staff spoke wonderful English), the BEST bed in a hotel ever, clean rooms, fantastic views, great showers in short, almost perfect. Now the downside, the restaurant service is painfully slow. If you are in a hurry to eat, this is not the place. When the...

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Helpful?
Thank Richard T
Daniela D, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

On behalf of Sheraton Miramar's staff, we would like to thank you for choosing us. We are very happy to read that you spent a wonderful time with us. We certainly hope to see you back son. Best regards Daniela Díaz Massicot

Victoria, Canada
Reviewed 11 December 2016

Stayed here a couple of nights and thoroughly enjoyed the location and the views. All rooms have ocean views. The room was clean, the staff is fantastic. Breakfast was your typical hotel buffet. Wonderful stay.

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Helpful?
1Thank KitRaetsen
Management response:

Dear guest Thank you very much for your important opinion. We will keep working the best way we could to meet all our guests expectations. We hope to see you back very son Best regards

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Rising above the sea, the hotel features unique ocean views and the most beautiful setting to enjoy an unforgettable getaway. Vina del Mar is located a little over an hour from Santiago and its combination of stunning architecture, breathtaking coastline, vibrant culture, delicious cuisine and dynamic nightlife offers entertainment alternatives all year long. ... more   less 

Additional Information about Sheraton Miramar Hotel & Convention Center

Address: Avenida Marina N 15, Vina del Mar 99999, Chile
Region: Chile > Valparaiso Region > Vina del Mar
Price Range: RM876 - RM1,708 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Miramar Hotel & Convention Center 4.5*
Number of rooms: 142
Reservation Options:
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Also Known As:
Sheraton Miramar Hotel Vina Del Mar
Sheraton Miramar Hotel And Convention Center
Sheraton Vina Del Mar
Vina Del Mar Sheraton
Hotel Style:
#1 Luxury Hotel in Vina del Mar
#1 Business Hotel in Vina del Mar
#1 Family Hotel in Vina del Mar
#1 Romantic Hotel in Vina del Mar
#2 On the Beach Hotel in Vina del Mar
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Miramar Hotel & Convention Center staff and other travellers.
17 questions
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phoenix
Las Vegas, Nevada

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Questions? Get answers from Sheraton Miramar Hotel & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean front room was amazing!”
  • From my 5th floor balcony, slept to the crashing of waves each night;)
Jennifercuz, 23 Apr 2017 | Read review
“Ensure you ask for a west facing ocean view.”
MartinandHeather2012, 11 Apr 2017 | Read review
“Corner rooms are larger and offer incredible views. Also very quiet.”
703dougb, 29 Mar 2017 | Read review
“All rooms have lovely sea views”
Ty05, 7 Mar 2017 | Read review
“get the highest floor that you can for the ocean view and breezes”
ddoran, 5 Feb 2017 | Read review
5 of 5
AMOMA
US$202* /night
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Prices are for 1 room, 2 adults
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