We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
After a day of touring from Santiago to Vina del Mar before going on a cruise I had booked this very different Boutique Hotel which is easy to reach and looks very interesting . Our arrival was great and we had lots of hands helping...More
Thank Anthony F
Response from HBCastilloMedieval, Director de Relaciones con Clientes at Hotel Boutique Castillo MedievalResponded 18 May 2017
Hello, Anthony F.
Thank you for take a little of your time to make us a review. Was a such a Pleasure for us.
This is a different hotel built as a castle
It is decorated very nicely with a medieval theme
A lot of stairs with no elevators (not very friendly if you have a lot of bags)
The staff is very friendly and helpful
It is located...More
Apparently this boutique hotel with a castle motif was originally a private home. But I am sure many of the furnishings are late additions such as the pillory in the garden, the suits of armor in the common rooms and the skeletons and hangman's noose...More
After 6 weeks on the road in Patagonia, mostly in hostels, B&Bs and apartments, we decided to stay somewhere different for the last 3 nights in South America. We (unfortunately for the hotel!) had the entire 11 room boutique hotel/castle to ourselves. The staff were...More
This is not a good hotel for people with physical handicaps who are challenged by stairs. The room was very dark. No place for towels, they were put on a chair in the bedroom. Bathroom was very small, no bathtub. Shower only. Staff was very...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
1 Thank pagesndrs
Response from HBCastilloMedieval, Director de Recepción at Hotel Boutique Castillo MedievalResponded 3 February 2016
We are going to start by mentioning that this is a true castle, in our different websites we show several pictures of our Hotel and one of the main acces. In no case we have promoted any bathtub. Our rooms´ descriptions in different promotion channels...More
Response from HBCastilloMedieval | Property representative |
Hi there, we do not have our own parking lot inside of the hotel, however, we do have public street parking (subject to availability) right outside of the main entrance that have cameras monitoring it, along with having... More
Hi there, we do not have our own parking lot inside of the hotel, however, we do have public street parking (subject to availability) right outside of the main entrance that have cameras monitoring it, along with having receptionists here 24 hours a day monitoring these cameras as well. Since we have opened a month ago, guests have parked in the public street parking outside of our hotel without any incidents. If you have any other questions or consultations, we will be happy to further assist you. We hope to see you soon,
Recepcion, HB Castillo Medieval