Ramada by Wyndham Alpena Hotel & Conference Center
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Avg. RMÂ 351 /night, 1/15 - 1/16
RMÂ 531
per night
RMÂ 417
per night
RMÂ 302
per night
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About
#5 of 5 hotels in Alpena
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
The Sanctuary Inn, offers the most amenities of any Alpena, Michigan Hotel. Wireless Internet Access is only one of the free services to our guests. Our 15,000 square foot Indoor Recreation area offers the traveler the chance to relax in our indoor pool,whirlpool and sauna, to golf on our miniature golf course or apply their gaming skills in our video arcade. Our exercise room lets the traveler keep their workout regimens while on the road. The only Alpena, Michigan hotel with a restaurant and lounge on property, the traveler needs only to step down from their room to enjoy C.W.'s Restaurant serving everything from burgers to prime rib, or the Sneakers Lounge. Business travellers searching for an Alpena, Michigan hotel are unlikely to find lodging closer to their destination than the Sanctuary Inn. Ideally located in the city only minutes away from Besser Company, Lafarge Corporation, the Alpena Regional Medical Center, and Omni MetalCraft. We are the nearest to the country's newest(and only freshwater) national marine sanctuary- The Thunder Bay National Marine Sanctuary. The Thunder Bay National Marine Sanctuary highlights Alpena's rich maritime heritage and the greatest concentration of shipwrecks in the Great Lakes. Historic lighthouses dot the lake Huron coast.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Game room
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Vending machine
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Non-smoking hotel
ATM on site
24-hour front desk
Laundry service
Room features
Air conditioning
Housekeeping
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Family
Location
1000 US Highway 23 N, Alpena, MI 49707-1250
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 38 out of 100
38
Alpena County Regional Airport
8.1 km•
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Traverse City Airport
172.4 km•
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67 Restaurants
within 10 kilometers
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Detailed Reviews
My boyfriend and I came to Alpena for a weekend getaway and stayed at Ramada because everything else seemed overpriced. I wish we had stayed somewhere else. Google listed this as a 3 star hotel, which seems extremely generous. I would describe the hotel as decent given the price, however I would not recommend staying here.
The whole building is like a time capsule from the 70's and is in desperate need of updates. The conversation pit in the lobby is a fun feature, but unfortunately that is where the fun ends. I appreciated that our room was spacious, had a comfortable bed, and included a microwave and fridge. The carpet and seating in our room had several questionable markings and the furniture was obviously worn. By far the worst part about the room was that many of our towels had prominent stains on them. I put one of the stained towels on the floor, but housekeeping just replaced it with an equally off-putting towel.
The amenities at the hotel were okay. They have a pool, hot tub, and sauna. The hot tub and sauna were not very hot, but they weren't horrible. The pool area is in the middle of a big atrium at the center of the hotel with many rooms overlooking it, which was a little strange but it seems like they had some fun activities including a little arcade, bounce house, and corn hole.
On our last morning, we decided to check out the free breakfast, hoping it would be the hotel's saving grace. Sadly, it was the most depressing spread I have ever seen. There were 2 hot options, a bag of wonderbread, a couple of yogurt cups, and cornflakes. To drink there was (bad) coffee, juice boxes, and a gallon of milk. The vibe of the dining room was one of defeat. I have never seen so many sullen and joyless faces at breakfast. At the least the French toast was good.
The best part about the hotel was the friendly receptionist and the Paul Mitchell body lotion. Overall, the hotel is only as good as your sense of humor. Luckily ours is pretty good.
The whole building is like a time capsule from the 70's and is in desperate need of updates. The conversation pit in the lobby is a fun feature, but unfortunately that is where the fun ends. I appreciated that our room was spacious, had a comfortable bed, and included a microwave and fridge. The carpet and seating in our room had several questionable markings and the furniture was obviously worn. By far the worst part about the room was that many of our towels had prominent stains on them. I put one of the stained towels on the floor, but housekeeping just replaced it with an equally off-putting towel.
The amenities at the hotel were okay. They have a pool, hot tub, and sauna. The hot tub and sauna were not very hot, but they weren't horrible. The pool area is in the middle of a big atrium at the center of the hotel with many rooms overlooking it, which was a little strange but it seems like they had some fun activities including a little arcade, bounce house, and corn hole.
On our last morning, we decided to check out the free breakfast, hoping it would be the hotel's saving grace. Sadly, it was the most depressing spread I have ever seen. There were 2 hot options, a bag of wonderbread, a couple of yogurt cups, and cornflakes. To drink there was (bad) coffee, juice boxes, and a gallon of milk. The vibe of the dining room was one of defeat. I have never seen so many sullen and joyless faces at breakfast. At the least the French toast was good.
The best part about the hotel was the friendly receptionist and the Paul Mitchell body lotion. Overall, the hotel is only as good as your sense of humor. Luckily ours is pretty good.
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Date of stay: October 2022Trip type: Travelled as a couple
Room Tip:Â Stay somewhere else
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel is in need of a major renovation. Rooms that have threadbare carpets, windows that are fogged. Poor lighting etc. On a positive note, I found the staff to be excellent and accommodating. The property is in a good location with easy access to local hospital and nearby restaurants and would make a good stop for visiting tourists to this part of the world. In my opinion Ramada really need to invest in the property.
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Review collected in partnership with this hotel
Date of stay: April 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from laura K, General Manager at Ramada by Wyndham Alpena Hotel & Conference Center
Responded 2 May 2022
Good afternoon Kevin, I'm sorry to hear your stay with us was not up to your expectations. Rest assure, I will be getting a hold of the proper people to go over your concerns. Safe travels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I chose the Ramada on the north end of town because of the location. There was some kind of special event going on in Alpena this weekend which drives up the price throughout the area. It was just handy for our lighthousing on Lake Huron so we had to stay and pay up somewhere.
What's interesting about this hotel is the bar and restaurant, just off the lobby, something that was common 40 years ago at larger hotels.
Fritomann likes to stay on the upper floor so sometimes one has to use the stairs.
The hotel staff was great. Conditions for sleep were good. I really have no complaints about the facilities of this old hotel. Yeah it's old, what do you expect?
By the way, Fritomann didn't try the Ramada bar and lounge, just didn't have time.
What's interesting about this hotel is the bar and restaurant, just off the lobby, something that was common 40 years ago at larger hotels.
Fritomann likes to stay on the upper floor so sometimes one has to use the stairs.
The hotel staff was great. Conditions for sleep were good. I really have no complaints about the facilities of this old hotel. Yeah it's old, what do you expect?
By the way, Fritomann didn't try the Ramada bar and lounge, just didn't have time.
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Date of stay: July 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Had to wait over 20 minutes to just check in. Then was giving different room numbers on key card then what we were told. Finally up to rooms, they were already occupied. Once again had to wait as only one person checking people in and out. People were NOT happy. Was told to wait a few mins. WELL 45 minutes later. (we were looking at other hotels to stay at by now, they weren't any within 100 miles that were in our budget) They had taken the other peoples stuff out of the rooms, Cleaned them and put us back up there. We left for dinner, the hotel restaurant was closed, out of business. Which we were depending on. So we ended up eating at the bar. Food was OK... We left to look around the town. Were gone about an hour. Came back and our key cards would NOT work. The hotel had given our room away again. NOT to happy at this point. The hot breakfast was a bagel, coffee, and cold cereal. Was not a good experience at all. Checking out wasn't much better. She wouldn't take my AARP card or my Wyndham discount. I wasn't going to argue about it with her, there were a few people waiting to check out. I had reserved under one credit card and received my Wyndham credit card in the mail before we left. I wanted to use that card. So now BOTH my cards have charges pending on them. We will see what happens. A word of advise: keep all charges on the same card. RUN if you have issues like this. We did NOT feel safe in our room. WE put the chair up against the door.
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Review collected in partnership with this hotel
Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kat Gray, Owner at Ramada by Wyndham Alpena Hotel & Conference Center
Responded 27 Aug 2020
Hi, Autumn. I am completely aware of the issue you experienced and and I can't apologize enough. The room mix up was completely our fault and we are taking the appropriate steps to make sure it doesn't happen again. If I may, our restaurant is not closed or out of business. Since the Covid restrictions were placed on us, we've decided to make some changes. We are currently serving food in our bar and soon we will be a "Bar and Grill", combining both experiences and bringing surprises as well. As for breakfast, that has been a roller coaster with the ever changing guidelines. We have now gone back to our complimentary hot breakfast with some modifications, you, unfortunately, got caught up in the breakfast confusion. If you would like to discuss this further, please reach out to me. I am willing to discuss ways to make you feel better about our hotel and your stay. Safe travels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was very disappointed with this Ramada Inn. We were in Spring Harbor for the weekend and the weather was bad so we decided to check out early and spend a night in Alpena. The AAA rate was $95 a night and they let us check in early. The young man at the front desk was wearing a mask and was behind a shield. Those were the positive comments I have to write about the Ramada Inn.
Now to my negative comments:
1. All other employees had either no mask, or it was below their nose. Some were even below their chin.
2. The pool and hot tub area had no limit on the number of guests at one time.
3. The breakfast was the worst I have ever seen and it was being run by 2 young boys. No oatmeal, no fruit, no yogurt, no juice. Only hotel eggs, shriveled sausage links and what looked like greasy potatoes. Off to the side was fruit loops from a self serve dispenser which obviously was not being cleaned in between guests. We skipped the breakfast!!
4. Pillows were too firm for my comfort and they were really tiny.
5. Room was either too cold or too hot - you couldn’t set a temperature. Just a high or low fan speed.
In any event, I wasn’t satisfied and would not go back to this hotel.
Now to my negative comments:
1. All other employees had either no mask, or it was below their nose. Some were even below their chin.
2. The pool and hot tub area had no limit on the number of guests at one time.
3. The breakfast was the worst I have ever seen and it was being run by 2 young boys. No oatmeal, no fruit, no yogurt, no juice. Only hotel eggs, shriveled sausage links and what looked like greasy potatoes. Off to the side was fruit loops from a self serve dispenser which obviously was not being cleaned in between guests. We skipped the breakfast!!
4. Pillows were too firm for my comfort and they were really tiny.
5. Room was either too cold or too hot - you couldn’t set a temperature. Just a high or low fan speed.
In any event, I wasn’t satisfied and would not go back to this hotel.
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Date of stay: October 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kat Gray, Owner at Ramada by Wyndham Alpena Hotel & Conference Center
Responded 20 Oct 2020
Hello, SherylL_8780. I'm glad you took the time to voice all of your concerns on Trip Advisor. I hope you did the same here at the hotel so that we could try to make your stay more pleasant. Our breakfast is complimentary, nobody is obligated to have it. We have a few choices that we receive lots of compliments on, especially considering that it's free! Our rate is extremely competitive for the area. I'm sure you shopped around so you know that to be true. Since we don't have the old-fashioned individual room heaters, but a central heater, our thermostats may be different from what you're used to. Most people have no problem finding a comfortable temperature. I'm sorry you had that problem. That being said, we have a great team here and we are all very proud of our hotel. If a guest has a concern during their stay, we do everything in our power to make them more comfortable. I'm sorry you waiting until after your stay to voice your concerns online. Safe travels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The most awful experience I've ever had at a hotel. But if you enjoy sleeping in a mold filled stain filled hot as hell hotel room, then this is the hotel for you! We had to get our own light bulbs because waiting for hours in the dark to have them replaced while staff ran to Walmart seemed a bit absurd. Don't drink out of a cup that doesn't have a lid in your room because you'll have gnats landing in your drink. Also if you must stay here bring your own towels because they legit knocked on our door to remove the towels from our room because they didn't have enough for other rooms, therefore leaving us without towels. Had we known that they would not be replaced within a few hours we clearly wouldn't have given them up.
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
What a nightmare - The girl at checkout was ignorant, had to walk out with several others. Management wanted to argue on phone about my complaint. How sad. Very poor service. Never will go here again. Wow. and they wonder why they have a high staff turn over rate and why people don't stay there. Had a different customer call in change my room. The management called me 2 days later said that I wasn't even on Security camera and very snooty arguing with me.. That's odd as I was there and last I check I am not invisible. Wanted to charge two credit cards as they did this before. Another guy walked out 3 pm check in said he couldn't get in until after 4. They told another guy that made reservation a month prior where yes they had rooms available gave him room upstairs not pool room but charged him same price. This Hotel is horrible. The lady wanted to argue with me in front of my 10yr old nephew. Save the cluster and headache stay somewhere else.
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Date of stay: March 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kat Gray, Owner at Ramada by Wyndham Alpena Hotel & Conference Center
Responded 8 Mar 2021
Steve, you know this review is completely false. We will be contacting our attorneys regarding your continued slander and libel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We arrived at this hotel for a three night stay paid in advance through Groupon, to celebrate a what I hope to be a refreshing Birthday celebration on the shores of Lake Huron. The hotel not only did not have our reservation, they charged me twice for the stay. Each day, I was told the "Manager" was working on the solution, and never got a call. The first day, they checked us out of our room by mistake, and then, the third day, I met this toxic General Manager, Kat [--] . Not only did she not take any responsibility for the problem, I was paying twice and she asked me "how were you HARMED by this situation???" She was argumentative, humiliating, and I have traveled all over the world and never received such treatment. She then had the nerve to say I would not receive a refund for not staying the third night, on the Groupon they couldn't find in the first place! She is truly the Poster Child for Worst Customer Service of the Year Award.
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Date of stay: July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kat Gray, Owner at Ramada by Wyndham Alpena Hotel & Conference Center
Responded 4 Aug 2020
Actually, it was you who was extremely rude, but I chalked it up to the frustration with Groupon. I'm sorry but we don't have any control of their policies or how they implement them. We are having an issue with their payment system, which I tried to explain, and the charges to your card were reversed. I hope the rest of your world travels are more pleasant, but you might want to choose a different booking method to avoid confusion. Safe travels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shelly is absolutely a beautiful soul she goes above and beyond to make families feel welcomed and the food was perfect. Ramada of Alpena mi is lucky to have her I give Ramada a 10/10 for breakfast with Shelly . I also have to include room service ladies are sweet and will help you without any trouble.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from laura K, General Manager at Ramada by Wyndham Alpena Hotel & Conference Center
Responded 4 May 2022
Thank you for your great review. Yes, we aim to please here at Ramada Alpena. Our employees take pride in helping our guests to have a great stay. Hope to see you here again in the near future. Safe Travels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There will be no pool towels, no matter what time of day and no matter how many times you ask for them. You will have to use the towels from your room and then you will have no clean towels for showering. They will then not give you towels for your room, no matter what time or how many times you ask for them.
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Date of stay: January 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from laura K, Owner at Ramada by Wyndham Alpena Hotel & Conference Center
Responded 13 Apr 2022
I'm sorry we didn't meet your expectations, I will be getting a hold of the proper team to let them know your concerns. I do hope you'll give us another chance in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My experience has been that there is no charge if you ask early enough and there is no other conflict for the hotel.
I'm not sure; a quick Google Maps directions search should give you a good idea of approximate time,
Thank you for your question.
Our Murphy room is a poolside room which has a Murphy bed ( double bed in the wall), which allows more floor space. At night the bed is easily pulled down, allowing for more floor space during the day. This room is most often used by groups as a hospitality gathering space during the day. When used as such, the King-bed room attached is often rented for sleeping.
If you need additional information, please give us a call at 989.356.2151.
We will look forward to your October visit!
" Poor unprofessional MANAGEMENT LAURA KOLLIEN..FILTHY AND UNSAFE. HIGHLY NOT RECOMMENDED.!!!!!!!"Read full review
"Bring your bathing suit! Pool, hot tub and sauna. Bring quarters for arcades and pool tables. Great surprise."Read full review
"They charge you the full amount for the room (as a pending charge) when you arrive, not when you check out."Read full review
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PRICE RANGE
RMÂ 338 - RMÂ 468 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn alpena hotel alpena, alpena holiday inn
FORMERLY KNOWN AS
Sanctuary Inn & Conference Center
LOCATION
United StatesMichiganAlpena
NUMBER OF ROOMS
146
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingRAMADA BY WYNDHAM ALPENA HOTEL & CONFERENCE CENTER: UPDATED 2024 Reviews, Price Comparison and 155 Photos (MI) - Tripadvisor
Frequently Asked Questions about Ramada by Wyndham Alpena Hotel & Conference Center
Which popular attractions are close to Ramada by Wyndham Alpena Hotel & Conference Center?
Nearby attractions include Thunder Bay National Marine Sanctuary (4.3 km), Great Lakes Maritime Heritage Center (2.0 km), and Island Park & Wildlife Sanctuary (0.3 km).
What are some of the property amenities at Ramada by Wyndham Alpena Hotel & Conference Center?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Ramada by Wyndham Alpena Hotel & Conference Center?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Ramada by Wyndham Alpena Hotel & Conference Center?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Ramada by Wyndham Alpena Hotel & Conference Center?
Yes, free parking is available to guests.
What are some restaurants close to Ramada by Wyndham Alpena Hotel & Conference Center?
Conveniently located restaurants include Courtyard Restaurant, Austin Brothers Beer Company, and Nowicki's Sausage Shoppe.
Are there opportunities to exercise at Ramada by Wyndham Alpena Hotel & Conference Center?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are pets allowed at Ramada by Wyndham Alpena Hotel & Conference Center?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Ramada by Wyndham Alpena Hotel & Conference Center offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Is Ramada by Wyndham Alpena Hotel & Conference Center accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.