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All reviewsgreat locationfront deskegg whitesincredible staffcustomer orientedrooms are modernvalet servicebedroom suitewithin walking distancegreek yogurtexceptional customer servicemain strestaurants and shopsguest servicesmarriott propertiesnewer hotelloved this hotel
If I could give zero stars I would. We parked our car with valet. The second morning we were walking out I noticed our car sitting in front t. When we questioned they said someone called for it. We had not. After quite some time...More
We stayed here 4 nights . You get everything you’re looking for.. walking to Main Street and all the things available there... you name it. But what you get that you didn’t expect is great service. 5 star service . As an example I put...More
Response from RIAnnArborDowntown, Director of Sales at Residence Inn Ann Arbor DowntownResponded yesterday
I am so glad you took the time to review our hotel! We are so happy you enjoyed your stay with us and our team went above and beyond to ensure you felt at home. We look forward to welcoming you back soon...More
The check-in process with Nicolette and Tracey was fantastic! They were working hard, but having fun with the guests, as well. I'd go back just to see them again. The overall experience at the hotel and its location to downtown was great!
Response from RIAnnArborDowntown, Director of Sales at Residence Inn Ann Arbor DowntownResponded 3 days ago
We truly appreciate you taking the time to share your feedback! I am so happy to hear Nicolette and Tracey ensured your check in experience was flawless and we hope to have the opportunity to welcome you back soon!
It’s an easy walk to most of Ann Arbor from this hotel. Especially if you are a Zingerman’s aficionado. Rooms are well appointed and staff are very professional, helpful and friendly. Valet parking is reasonable and efficient.More
Thank G S
Response from RIAnnArborDowntown, Director of Sales at Residence Inn Ann Arbor DowntownResponded 5 days ago
Hi G S,
Thank you for taking the time to review our hotel! I am thrilled you enjoyed our location, proximity to Zingerman's and guest rooms. We strive to ensure every guest feels at home with us and I am happy to hear you had...More
My daughter and I stayed over on a visit to University of Michigan and the front desk manager Nicolette was the most wonderful and helpful staff member who greeted us with a lovely smile and was extremely friendly and helpful; providing us not only with...More
Response from RIAnnArborDowntown, Director of Sales at Residence Inn Ann Arbor DowntownResponded 2 weeks ago
Thank you for taking the time to share your feedback! I am glad to hear Nicolette greeted you with a smile and was able to provide insider information to enhance your Ann Arbor stay. We hope to welcome you back to the hotel...More