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The Kensington Hotel

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The Kensington Hotel
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371 Reviews from our TripAdvisor Community

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Showing 364: English reviews
Grand Rapids, Michigan
Reviewed 16 February 2017

This is an older property that was once a Hilton, has been updated and is in great shape. The pool area is the best in town so if you are looking for a fun weekend away with the kids, this is the spot. The restaurant is newly remodeled as well. You cannot go wrong with this hotel.

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Helpful?
Thank Bob S
GrahamHotelSystems, Front Office Manager at The Kensington Hotel, responded to this review

Dear Bob, Thank you so much for taking the time to leave such a positive review! We’re so happy our guests are loving our renovation! Make sure to visit our website to check for our upcoming deals, you make enjoy our Staycation package! We hope to see you soon for another pool day!

Reviewed 15 February 2017

Have stay several times over last two years, rooms are clean, and quiet, not overly large, nor fancy but totally adequate, Pool was nice and temperature was comfy, front desk attentive, location is just far enought from campus to avid the traffic but cloe enough to get to capmus in less than 15 min even with traffic

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Helpful?
Thank Kevin B
GrahamHotelSystems, Front Office Manager at The Kensington Hotel, responded to this review

Dear Kevin, Thank you for your recent review! We’re delighted to hear you enjoyed our amenities during your recent visits! Please visit us again soon!

BELLEVILLE
Reviewed 12 February 2017

We had a shaky start a room key didn't work for a room but the people at the front desk for very awesome and we actually were upgraded a room overall really great experience thanks everyone for their hard work

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Thank jeresdazed
GrahamHotelSystems, Front Office Manager at The Kensington Hotel, responded to this review

Dear Jeresdazed, Thank you for your review of the Kensington on State Street! We will pass along your compliments to our front desk team! Looking forward to your next visit!

Ada, Michigan
Reviewed 10 February 2017

The hotel location is perfect for a game at U of M. Hotel staff was nice and helpful. Rooms are a bit small and ceilings are low. Not the ideal spot for taller people. Pool was huge and the kids had a blast! Well worth the money.

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Thank Tom A
GrahamHotelSystems, Front Office Manager at The Kensington Hotel, responded to this review

Dear Tom, Thank you for your recent review of the Kensington on State Street! We are so happy to hear you enjoy our pool during your stay! We hope to see you back for a football weekend! Go Blue!

Saline, Michigan
Reviewed 4 February 2017 via mobile

My husband and I come for our anniversary. We were welcomed with a complimentary glass of champagne. We were given credit for Relish (restaurant). We went to dinner and to our surprise they reserved a table for us, gave us more champagne and a wonderful desert. The food was absolutely amazing. Everyone that works here is so welcoming and great....

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1Thank kevans997
GrahamHotelSystems, Front Office Manager at The Kensington Hotel, responded to this review

Dear kevans997, Thank you for your review of your recent stay at the Kensington Hotel on State Street! We’re ecstatic to hear you enjoyed our newly renovated restaurant, Relish! We’ll pass along your compliments to our staff! Looking forward to your next visit, and Happy Anniversary!

Whitmore Lake, Michigan
Reviewed 3 February 2017

The staff is very helpful and the remolded banquet rooms are beautiful. Always a great time. From booking your event with Kristen or Candice, to the "big day" of your wedding, the sales and banquet staff are super friendly and always willing to help.

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Helpful?
1Thank Caretotalk
GrahamHotelSystems, Front Office Manager at The Kensington Hotel, responded to this review

Dear Caretotalk, Thank you so much for your review of the Kensington on State Street! We’re happy to hear you selected us for your Big Day! Our sales team takes great pride in making exceptional memories for our guests. Make sure to visit us for your anniversary!

Reviewed 3 February 2017 via mobile

Best Hotel in Ann Arbor. Pool is fabulous with nine foot deep end. Super hot tub and sauna. Room 116 if you want best pool access. Complementary champagne. Best cookie you'll ever eat. Food at attached restaurant was wonderful. Overall fantastic place to stay.

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Helpful?
1Thank Kate H
GrahamHotelSystems, Front Office Manager at The Kensington Hotel, responded to this review

Dear Kate H, Thank you for your review of the Kensington Hotel on State Street! We are so happy to hear you enjoyed our pool and amenities during your stay! We’ll be sure to pass your compliments along to our Chef! Looking forward to your next visit!

Minnesota
Reviewed 30 January 2017

Great location, friendly staff, clean rooms, very nice pool and fitness area. Loved that the hotel offered complimentary water bottles though out our stay and a glass of champagne upon check in. The games in the beautiful lobby were great and so were the cookies and pizza in the evening. I would come back. Breakfast for purchase in the lobby...

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1Thank Chetek
GrahamHotelSystems, Front Office Manager at The Kensington Hotel, responded to this review

Dear Chetek, Thank you for taking a moment to write us such a positive review of your recent stay! It’s always great to hear our guests are enjoying the many amenities we offer, and we love celebrating your arrival with a champagne toast! We work very hard to make our lobby an inviting space for our guests to meet and...

Fort Wayne, Indiana
Reviewed 30 January 2017

Friendly staff and very nicely renovated lobby/rooms. Hotel is located in an area close by the highway and where a lot of other hotels are located. Uber was only about $7 each way to downtown Ann Arbor so it was well worth staying here since it was almost $200 + parking at some of the hotels downtown. The only things...

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Thank angelicalehman
GrahamHotelSystems, Front Office Manager at The Kensington Hotel, responded to this review

Dear Angelicalehman, Thank you for your recent review of your stay with us at the Kensington Hotel on State Street! We’re so glad you loved our renovated lobby and rooms. Next time you visit, be sure to check out our newly renovated restaurant as well! Our location is definitely a benefit, as our guests can avoid those pesky parking fees...

Oregon City, Oregon
Reviewed 30 January 2017

I loved the complimentary champagne upon arrival! A surprise piece of cake for my daughters birthday was very thoughtful. My only concern was the noise of the other room doors closing was loud enough to wake me up several times.

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Thank 955suz
GrahamHotelSystems, Front Office Manager at The Kensington Hotel, responded to this review

Dear 955suz, Thank you very much for your review of the Kensington Hotel on State Street! I’m so glad we were able to make your stay memorable with a cake for your daughter’s birthday! We strive to make our guests stay memorable and personalized. I am sorry to hear about the noise from another guest’s room during your stay. In...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Kensington Hotel is the premier destination in Ann Arbor for overnight accommodations, your next meeting, wedding, family gathering or staycation. Conveniently located just of of I-94 and State Street exit near Briarwood Mall. Come enjoy our recently renovated guest rooms and Union! ... more   less 

Additional Information about The Kensington Hotel

Address: 3500 South State Street, Ann Arbor, MI 48108-1632 (Formerly Kensington Court)
Region: United States > Michigan > Ann Arbor
Price Range: RM500 - RM810 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Kensington Hotel 3*
Number of rooms: 198
Reservation Options:
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Also Known As:
Kensington Court Ann Arbor
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Questions & Answers

Here's what travellers have asked, with answers from The Kensington Hotel staff and other travellers.
2 questions
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Goodyear, Arizona
Detroit, Michigan

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Questions? Get answers from The Kensington Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The pool and lobby are on the first floor - street level.”
 of 5 bubbles toplawyer, 22 Mar 2017 | Read review
“They have rooms for pets but limited so book early.”
 of 5 bubbles wendybabits, 20 Mar 2017 | Read review
“Some rooms have windows that face walls. You might want to ask if this matters to you.”
 of 5 bubbles Molly66, 8 Mar 2017 | Read review
“Great room”
 of 5 bubbles gprier, 7 Mar 2017 | Read review
“Could use more than one regular coffee in room”
 of 5 bubbles rebeccahP6996CH, 25 Feb 2017 | Read review
5 of 5