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The Kensington Hotel

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357 Reviews from our TripAdvisor Community

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Showing 350: English reviews
Eastlake, Ohio
Reviewed 7 October 2016

Everyone was very pleasant and helpful on the phone before I arrived and from the minute I walked in the door. It was easy to access from the freeway, close parking and the staff were very helpful in giving directions and ideas as to where to go.

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Helpful?
1Thank kimberlyhelmick
GrahamHotelSystems, Front Office Manager at The Kensington Hotel, responded to this review

Dear kimberlyhelmick, Thank you for your lovely review of your stay with us at The Kensington Hotel, we really appreciate your recommendation. Our staff prides themselves in being courteous and hospitable to all guests and we all appreciate the kind compliments. Thank you again for your stay and we hope to see you soon for a future visit! Kate Shrosbree...

Ypsilanti, Michigan
Reviewed 6 October 2016

I love every moment, I can't wait to stay there again, great location and next time I going swimming. The staff is great, they are so nice. I wish stay there every week. I wish my wedding could happen there

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Helpful?
Thank gprier
GrahamHotelSystems, Front Office Manager at The Kensington Hotel, responded to this review

Dear gprier, We are so glad you enjoyed every moment of your stay here with us and that you will be visiting us again soon. Thank you so much for your review and we will look forward to seeing you possibly for your wedding?! Congrats! Be sure to reach out to our sales team if you are interested. Thanks again!...

NYC
Reviewed 5 October 2016

Great location for U-M events. Easy and convenient to The Big House and Ann Arbor restaurants. Our room was very large, extra clean and modern, and beds were very comfortable. Also enjoyed using the fitness center. Staff was friendly. Definitely will stay again!

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Helpful?
Thank KAPNYC
GrahamHotelSystems, Front Office Manager at The Kensington Hotel, responded to this review

Dear KAPNYC, Thank you for your great review of your recent stay with us. We appreciate all of your compliments about our staff, location and rooms! We are just 2.7 miles away from the Big House and are proud to host a shuttle service for game days making it convenient for all guests to stay with us. Thank you again...

Wilmington, Delaware
Reviewed 4 October 2016

A great place to stay. Recently renovated. Great fitness facilities. Large indoor pool. Sauna. Jacuzzi. Nice staff. Close to Briarwood Mall and many restaurants...all walking distance. We stayed on 3rd Floor Executive Club level which comes complete with Continental Breakfast area on the 3rd floor which makes it convenient. Will stay nowhere else when in town.

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Helpful?
Thank MarkFlyNavy
GrahamHotelSystems, Front Office Manager at The Kensington Hotel, responded to this review

Dear MarkFlyNavy, We are so happy to have your recommendation for our property. I'm glad you enjoyed our renovations and we thank you for your compliments towards our staff and other hotel amenities. Our location is great for a visit to Ann Arbor and we will look forward to seeing you again in the near future. Kate Shrosbree Front Office...

Los Angeles, California
Reviewed 4 October 2016

This was the perfect place for our football weekend in Ann Arbor. The rooms were clean and comfortable and the pool was an added bonus. The service was exceptional from the outset as we were greeted with the choice of champagne or bottles of water. Highly recommended.

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Helpful?
Thank jjw1111
GrahamHotelSystems, Front Office Manager at The Kensington Hotel, responded to this review

Dear jjw1111, Thank you for your review of your perfect weekend here at The Kensington Hotel on State Street. We always strive to make each guest's stay excellent and I'm glad you enjoyed our warm welcome. Thank you again for your review and we will look forward to seeing you very soon. Kate Shrosbree Front Office Manager

Brookfield, Wisconsin
Reviewed 4 October 2016

This hotel is awesome! Starting first at the front desk - these people showed they really were happy to have us there. Friendliest hotel staff I have seen in a long time. Good menu assortment in the restaurant. Shuttle to the football game was a terrific deal as well as very convenient.

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Helpful?
Thank David S
GrahamHotelSystems, Front Office Manager at The Kensington Hotel, responded to this review

Dear David S, Thank you for all of your compliments about your stay at The Kensington Hotel on State Street. Our friendly staff strive everyday to be the best in the area and we are so glad to have welcomed you here. I will pass along your compliments to our restaurant Grahams and we will look forward to seeing you...

Newburgh, Indiana
Reviewed 2 October 2016

Great staff and very clean Hotel as I stay in many throughout the country. I would return to this property in future travels if I'm in the area. The breakfast was fresh and had a very good assortment of items to choose from.

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Helpful?
Thank 142dwaynek
GrahamHotelSystems, Front Office Manager at The Kensington Hotel, responded to this review

Dear 142dwaynek, Thank you for your kind review! We are glad you chose to stay with us for your visit and we look forward to having you back again soon. I will be sure to pass along your compliments to our food and beverage department, front desk and housekeeping departments. Thank you again for your review. Kate Shrosbree Front Office...

New Carlisle, Indiana
Reviewed 2 October 2016

Came to Ann Arbor for a conference being held at the Kensington. Very nice accommodations; good attention to detail. I was offered champagne upon arrival & was given a late check out upon request. Everything was comfortable and clean. I would recommend staying here to anyone!

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Helpful?
2Thank Laura H
GrahamHotelSystems, Front Office Manager at The Kensington Hotel, responded to this review

Dear Laura H, Thank you for your feedback on your stay with us at The Kensington Hotel. We do our best to welcome every guest here to their home away from home and appreciate your kind words. I'm glad you had a chance to see some of our 10,000 sq ft of meeting space in action and have recommended us...

Dixmoor
Reviewed 1 October 2016

I had a great time at the Kensington. Close to the mall and restaurants. The people are always friendly and I can get up early and jog. Thank you! I had breakfast at the Graham and it was just fantastic. The young lady was very helpful and the food was very good. I look forward to returning soon.

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Helpful?
1Thank teatroyw
GrahamHotelSystems, Front Office Manager at The Kensington Hotel, responded to this review

Dear teatroyw, Thank you for the excellent review of The Kensington Hotel! We appreciate all of your lovely compliments to our staff, restaurant and location. I will make sure to share your feedback with all of our restaurant servers about the great service your received from them. Thank you once again for your review and we will look forward to...

Alpena, Michigan
Reviewed 30 September 2016 via mobile

Remodeled since I was here last. Front desk staff extremely friendly with complimentary champagne or water offered. Room comfortable and clean. Appear updated. Comfortable mattresses. Utilized conference areas and all staff were great. Will definitely stay Again

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Helpful?
2Thank susancitysusan
GrahamHotelSystems, Front Office Manager at The Kensington Hotel, responded to this review

Dear susancitysusan, Thank you for your review of your stay with us at The Kensington Hotel on State Street. Our staff will appreciate all of the compliments as they strive each and everyday to make our guests feel at home. We will look forward to seeing you for a future visit. Thank you again for your feedback. Kate Shrosbree Front...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Kensington Hotel is the premier destination in Ann Arbor for overnight accommodations, your next meeting, wedding, family gathering or staycation. Conveniently located just of of I-94 and State Street exit near Briarwood Mall. Come enjoy our recently renovated guest rooms and Union! ... more   less 

Additional Information about The Kensington Hotel

Address: 3500 South State Street, Ann Arbor, MI 48108-1620 (Formerly Kensington Court)
Region: United States > Michigan > Ann Arbor
Price Range: RM464 - RM686 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Kensington Hotel 3*
Number of rooms: 198
Reservation Options:
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Also Known As:
Kensington Court Ann Arbor
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Questions & Answers

Here's what travellers have asked, with answers from The Kensington Hotel staff and other travellers.
2 questions
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Goodyear, Arizona
Detroit, Michigan

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Questions? Get answers from The Kensington Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Could use more than one regular coffee in room”
 of 5 bubbles rebeccahP6996CH, 25 Feb 2017 | Read review
“Rooms are a bit smaller but the pool is big, and my kids loved it. ”
 of 5 bubbles tomaK7064ZD, 10 Feb 2017 | Read review
“Beds are small, but very comfortable. ”
 of 5 bubbles Chetek, 30 Jan 2017 | Read review
“Ask for room near pool area”
 of 5 bubbles BillC892, 4 Jan 2017 | Read review
“Don't pick a room on the third floor at the end of a wing when temps are below 60.”
 of 5 bubbles LarryT340, 1 Jan 2017 | Read review
5 of 5