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Extended Stay America - Detroit - Ann Arbor - University South

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Extended Stay America - Detroit - Ann Arbor - University South
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64 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Detroit - Ann Arbor - University South
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Showing 64: English reviews
Toledo, Ohio
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 March 2014

Our room was clean and neat. The halls smelled fresh and clean and the lobby was well maintained. We only stayed one night, but it was good! The clerk at the front desk seemed a little apathetic, but that's the only thing negative I have to say. (she was on her phone when we arrived and then looked at me... More 

Thank Talitha S
Boston, Massachusetts
1 review
Reviewed 10 January 2014

I am truly stunned by how little the hotel manager cares, and how little the corporate office cares. I stayed here for 2 months and they billed me incorrectly for one of the months. I brought this up multiple times to front desk and was always told it would be fixed. When it wasn't fixed by checkout, I made the... More 

Thank dan h
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 5 January 2014

We booked the hotel many months ago for the Winter Classic through Expedia. We had three rooms, two basic queens and one room with a pullout couch. The rate for all three rooms was about the same $100/night including taxes. So, you would likely want to hear about problems and the unexpected positives. Well the most significant NEGATIVE was with... More 

Thank kgelbeats
East Lansing, Michigan
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 December 2013

The clocks in the room are all on the wrong time. Furnishings just don't fit right. switchplates are broken. There is an exercise room with 3 treadmills, all of which are broken. the place is dingy. You CAN make your own instant oatmeal in the tiny breakfast room. If you are connected to the U of M Hospital it costs... More 

1 Thank Arthur S
Ann Arbor, Michigan
1 review
Reviewed 7 November 2013

Had booked the hotel for a week. Didn't even spend 1 night there. Checked in to our room. It was dirty and in needing of repairs. There was hair everywhere, cupboard doors falling off their hinges, electrical outlets coming out of the wall, and the shower curtain rod was about to fall out of wall. Didn't stay long enough to... More 

Thank danielkosborne
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 October 2013

Other than it's location near the U of M campus, I really can't think of anything good to say about this hotel. The bed was so hard that your body doesn't even make a dent when you lay on it! It was like sleeping on a concrete floor. There was no tissue or extra toilet paper roll in the bathroom.... More 

Thank MichiganBubbe
Level Contributor
61 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 19 October 2013 via mobile

Paid well over $200 a night for an extremely hard and uncomfortable bed, with paper thin covers and scratchy, ancient towels. To top it all, the rooms are not cleaned, the towels are not changed and the trash is not thrown out if you stay less than a week. If I had spent $40 a night, it would had been... More 

Thank TereArzola
Manager_11525, General Manager at Extended Stay America - Detroit - Ann Arbor - University South, responded to this review

The staff and I read your comments about your stay with us. I was disheartened to read that you were unsatisfied with our amenities and housekeeping policy. Please accept our apologies. In response to your feedback, Please know, our housekeeping service can be scheduled for a minimal fee for stays that are shorter than a week. As for our amenities,... More 

Ann Arbor, Michigan
1 review
Reviewed 23 September 2013

We stayed here for a week! If i had not been traveling with my 94 yr old mother, I would have left immediately. The rooms are filthy dirty, bugs crawling all over the place, I took a couple down to the reception and nothing was done about it. Hair all over the place, a filthy tub, black on the bottom.... More 

Thank Priscilla C
Baltimore, Maryland
1 review
Reviewed 14 August 2013

This hotel was perfect for my weekend getaway or "staycation" as I like to call it. The full kitchen allowed me to stock up with groceries so that I could stay in for the weekend to relax and get some writing done as well. I appreciated the friendly staff and the management team here was awesome. The bed and pillows... More 

Thank Tamaria D
Manager_11525, General Manager at Extended Stay America - Detroit - Ann Arbor - University South, responded to this review

Tamaria - Thank you so much for sharing your experience with us. We are glad we could accommodate all of your needs. I am also pleased to read that that you enjoyed the in-room kitchen as well as the service our staff provided. Thank you again for sharing your comments with us. We look forward to hosting you again in... More 

Los Angeles, California, United States
2 reviews
Reviewed 16 July 2013

I came to visit my alma mater for a weekend and had a very pleasant stay. Rooms are comfortable, large and clean. Alan and Alisha, the staff members, were very friendly and attentive. They are just close enough to the university to be convenient, yet far enough to be quiet. This would be the perfect place for non-local parents helping... More 

Thank Maxim E
Manager_11525, General Manager at Extended Stay America - Detroit - Ann Arbor - University South, responded to this review

Thank you for your great review of our property and I'm glad that you enjoyed your stay. Thank you again for your review. We look forward to seeing you again. More 

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Self-Serve Laundry
  • Free Parking
  • Free Breakfast
  • Dry Cleaning

Additional Information about Extended Stay America - Detroit - Ann Arbor - University South

Address: 3265 Boardwalk Dr, Ann Arbor, MI 48108 (Formerly Extended Stay Deluxe)
Region: United States > Michigan > Ann Arbor
Price Range: RM348 - RM714 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Detroit - Ann Arbor - University South 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Extended Stay Deluxe Detroit - Ann Arbor Hotel Ann Arbor
Extended Stay Ann Arbor
Ann Arbor Extended Stay
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Questions & Answers

Questions? Get answers from Extended Stay America - Detroit - Ann Arbor - University South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from the outside gathering/sitting/drinking/smoking area”
 of 5 bubbles JacksonRose, 21 Sep 2016 | Read review
“Set well back from the road, rooms are all pretty quiet. Those in the rear hear trash pickup noise once a week.”
 of 5 bubbles sharonannie22, 25 Oct 2015 | Read review
“Our room was located on the second floor, it was very quiet, spacious and close to the elevator.”
 of 5 bubbles WendyM3, 3 Nov 2014 | Read review
“Find another hotel or sleep in your car...or the bus stop.”
 of 5 bubbles MJE312, 28 Oct 2014 | Read review
“Stay somewhere else!”
 of 5 bubbles LONEMOON79, 1 Aug 2014 | Read review
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