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The room was nice but you have to request everything. The bed was comfortable although a little hard and it has a full kitchen. You have to go to the front desk to exchange your own towels and request the dishes that are supposed to...More
I was very pleased with the friendly staff upon checking in, the rooms were
nice and the beds comfortable. The location is close to restaurants and shopping centers. It is located near the interstate.More
Thank stevie g
Response from Manager_11525, Manager at Extended Stay America - Detroit - Ann Arbor - Briarwood MallResponded 3 August 2016
We appreciate you taking the time to write a review and for staying with us. I am pleased to know you had an excellent experience with us and found the location, and your room, suitable to your needs. Once more, thank you for posting your...More
Sorry but room 117 smells bad and wasn't very clean. I am use to the Towneplace suites next door, and when were booked...thought I would try this place. Augh...huge difference. What did make a difference was that hotel staff were very nice.
I asked for the person who arranged for our trip that I needed a kitchen and I was booked here. From my point of view, this is a half functioning kitchenette. The two pans they provided were in poor quality with very thin bottom. The...More
Response from Manager_11525, Manager at Extended Stay America - Detroit - Ann Arbor - Briarwood MallResponded 28 June 2016
Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your stay didn’t meet your expectations. In response to your feedback, we are working...More
I arrived late at night to be told I had no reservation. After she "discussed" (that is a nice way of saying arguing) my lack of reservation at length, I finally asked if I could get a room anyway. So with a loaded trolley I...More
Response from Manager_11525, Manager at Extended Stay America - Detroit - Ann Arbor - Briarwood MallResponded 15 June 2016
Thank you for the feedback about your stay at our hotel. The situations you described regarding your experience with us are truly regrettable. We are very sorry for your experience. In response to your feedback, I will work with our team to try and understand...More
US$91 - US$321 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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