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Extended Stay America - Detroit - Ann Arbor - Briarwood Mall

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Traveller (32)
Room & Suite (14)
Dining (1)
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Overview
  • Excellent35%
  • Very good19%
  • Average10%
  • Poor19%
  • Terrible17%
Travellers talk about
“briarwood mall”(13 reviews)
“long stay”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Suites
Kitchenette
Pets Allowed
2 Star Hotel
All hotel details
Additional information
Offers from Extended Stay America - Detroit - Ann Arbor - Briarwood Mall
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Offers from Extended Stay America - Detroit - Ann Arbor - Briarwood Mall
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Reviews (128)
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21 - 25 of 126 reviews
Reviewed 3 November 2017

My wife and I booked a room for 1 night. When we got there and checked in, they wouldn't let me pay with cash, they said it had to be a credit card. Well I know why now. They charged me for the room for...More

Thank 19lee777
Response from 00esa, Manager at Extended Stay America - Detroit - Ann Arbor - Briarwood MallResponded 3 November 2017

Thank you for your feedback. We were disappointed to read your feedback, and we apologize for your less than stellar stay. Our team prides itself on delivering wonderful hospitality, so we're sorry this was not your experience with us. Rest assured that we take these...More

Reviewed 2 November 2017

My father was at U of M hospital. I set up to stay here through the hospital courtesy service. I arrived late in the evening (extremely tired) and I was leaving early in the morning. Walked into the room and the heat was on high...More

Review collected in partnership with Extended Stay
Thank jasonmT1238PC
Response from 00esa, Manager at Extended Stay America - Detroit - Ann Arbor - Briarwood MallResponded 3 November 2017

Thank you for your feedback. We're sorry you experienced so many difficulties during your stay with us. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. Your comments will be shared with the team, and...More

Reviewed 27 October 2017

I was surprised at how spacious the room was. The bed was firm (just the way I like it). The desk was perfectly placed near the bed. The kitchenette is available for those that want to do some light cooking (or perhaps there for an...More

Thank Dickie W
Response from 00esa, Manager at Extended Stay America - Detroit - Ann Arbor - Briarwood MallResponded 28 October 2017

Dickie, thank you for choosing Extended Stay America and for finding us to be a great value. We are glad to know you loved our convenient location and your room along with the amenities. Thanks for including us in your travel plans, and we invite...More

Reviewed 6 August 2017

My room was very dirty. The bathroom was not clean when I checked. There was hair on the toilet, in the sink and in the tub. I was moved to a "suite" and the carpet had stains, and the bed sheets looked like they were...More

Review collected in partnership with Extended Stay
Thank 635shannong
Response from 00esa, General Manager at Extended Stay America - Detroit - Ann Arbor - Briarwood MallResponded 7 August 2017

Shannong, please accept my personal apology as well every assurance we will be working to address the concerns you outlined. We are terribly sorry for the problems you experienced with our housekeeping service during your stay. We do have procedures in place to prevent these...More

Reviewed 20 July 2017

Very nice and clean. Breakfast wasn't really a breakfast. But over all a nice place. We will stay again. The breakfast could use some improvement, but for the price you can't beat it. Better than most.More

Review collected in partnership with Extended Stay
Thank junew447
Response from 00esa, General Manager at Extended Stay America - Detroit - Ann Arbor - Briarwood MallResponded 21 July 2017

It was a pleasure to have you as our guest at Extended Stay America - Detroit - Ann Arbor - Briarwood Mall. We are delighted to know you liked our spotless property and that you found us to be a good value. Your comments in...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Room amenities
Microwave
Details
Price range
US$83 - US$471 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$83 - US$471 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (32)
Room & Suite (14)
Dining (1)
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Room Tips
"Budget Quality"
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"Rooms facing the expressway are going to hear expressway noises (duh)"
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"right by mall with lots of restaurants"
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"Hotel is located next to a busy interstate so request a room on the other side of the building if you are..."
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