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Extended Stay America - Detroit - Auburn Hills - University Drive

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Extended Stay America - Detroit - Auburn Hills - University Drive
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80 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Detroit - Auburn Hills - University Drive
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Showing 78: English reviews
Williamston, Michigan
Reviewed 23 March 2015

We had a large room with a King size bed and pull out sofa sleeper. The mattress on the sofa sleeper was brand new and our son said it was quite comfortable. The King bed was also comfortable and the pillows were great. The Hotel itself was quite, close to restaurants and Oakland University. The down side, the sheets were...

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Helpful?
Thank angedane
Manager_11525, General Manager at Extended Stay America - Detroit - Auburn Hills - University Drive, responded to this review

Thank you for your recent review of our property. Please accept our apologies that there were cleanliness issues in your room. In response to your feedback, I will be going over ESA standards with each of our housekeepers to make sure we are meeting each and every one of our guest’s expectations. Still, we are happy to know that our...

Reviewed 8 March 2015 via mobile

The first room they gave us was a complete wreck. It was obvious that it had not been cleaned for days. Used Q - tips food crumbs and candy wrappers in the sofa bed, dried cooking oil or something in the kitchen area cupboard, smelled like something I have never encountered before. We called the front desk and they gave...

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Thank MarkSouthward
Manager_11525, General Manager at Extended Stay America - Detroit - Auburn Hills - University Drive, responded to this review

I want to thank you for taking the time to post a review of your stay. I am so sorry to hear that you did not have a pleasant stay and that you experienced cleanliness issues. I sincerely apologize as the conditions you described are unacceptable. I will make sure that I address this with higher officials within my company....

Detroit, Michigan
Reviewed 21 February 2015

No problem. Great location to Oakland University, Auburn Palace, couple miles from Great Lakes Mall and Bass Pro Shop. Easy on/off to I-75. Rooms were fine. Adequate suite appliances if you were doing a longer stay.

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1Thank yellerdog1
Manager_11525, General Manager at Extended Stay America - Detroit - Auburn Hills - University Drive, responded to this review

I want to thank you for taking the time to post a review of your stay. I am happy that you decided to stay with ESA and that our hotel served your purpose adequately. I am so glad to hear that you did not have any problems during your night stay with us. I agree with you in the respect...

Bengaluru, India
Reviewed 20 December 2014

I stayed here on my business trip to Troy, Michigan back in August, 2014. The hotel rooms are pretty decent and clean. The bathrooms are clean. The staff were courteous. They graciously helped with the local whereabouts since i was new to the place. My stay was a short one for a couple of days, but it was a pleasurable...

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1Thank Kiran B
Manager_11525, General Manager at Extended Stay America - Detroit - Auburn Hills - University Drive, responded to this review

Thank you for taking the time to write a review of your stay. I am so pleased to read that you found your room and bathroom to be clean, and that our staff provided you with courteous and helpful service. I truly appreciate all your kind words about the hotel and staff. Thank you again for your review. We look...

Louisville, Kentucky
Reviewed 15 December 2014

Newly renovated three floor hotel. One mile from campus, so easy access for people who need to walk instead of driving! Room size is nice with sink, full size refrigerator, microwave, two burner stove top, stools and plenty of counter space. Rooms were clean and very comfortable. Would definitely recommend this hote, especially for Oakland University events. Easy access to...

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1Thank juliebug25
Manager_11525, General Manager at Extended Stay America - Detroit - Auburn Hills - University Drive, responded to this review

Thank you for taking the time to write a review of your stay. I am so please to our hotel's location was so convenient for you, and that your room and fully equipped kitchen met your needs. The staff and I are proud to have provided you with a clean, spacious, comfortable room. Thank you again for your review. We...

Windsor, Canada
Reviewed 1 December 2014

We were lucky to stay in a nearly renovated room which was nice, but the rest of the hotel and its features could use some work. First of all, when we arrived at the hotel (at approx 10pm) we were locked out as apparently the front door is always locked. The gentleman at the front desk was too busy on...

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2Thank SLBondy
Manager_11525, Manager at Extended Stay America - Detroit - Auburn Hills - University Drive, responded to this review

I want to thank you for taking the time to post a review of your stay. I am happy to hear that you enjoyed one of our newly renovated room. We are still undergoing renovation and there will be more updates to come. However, I am so sorry to hear that you were disappointed with our new kitchenware policy. Our...

Auburn Hills, Michigan, United States
Reviewed 16 November 2014

I enjoyed living here. It is walking distance to Oakland University and several restaurants. Service is very good. The staff is professional and very friendly. The price for an extended stay (1 month or more) is very reasonable for this Auburn Hills.

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1Thank Johnnie B
Manager_11525, General Manager at Extended Stay America - Detroit - Auburn Hills - University Drive, responded to this review

I want to thank you for taking the time to post a review of your stay. I am so glad to hear that you received good service from my staff. I am very pleased to read that you appreciated our location close to Oakland University and dining. Thank you for the great review of our property. I really appreciate you...

michigan
Reviewed 2 November 2014

My daughter and I stayed here in September 2014 when a storm went thru the area and we had no electricity. In the middle of the nite, I went to the bathroom and there was a Roach on the wash cloths. Upon inspection, when I turned on the kitchen light, about 6 Roaches scurried across the counter. There was a...

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Thank bseeger
Manager_11525, General Manager at Extended Stay America - Detroit - Auburn Hills - University Drive, responded to this review

I want to thank you for taking the time to post a review of your stay. I am so sincerely sorry for the pest issues you experienced in your room. After you reported this room, we immediately got our pest contractor out to the hotel to service this room. To prevent this from happening again, I will be reviewing our...

Seattle, Washington
Reviewed 6 October 2014

Location was great, price was great, hotel was NOT great! The beds were OK, but the room was dirty and there was no maid service. The floors had not been swept and the tub did not drain until I pulled a rat sized hair ball from the drain. Avoid Avoid Avoid!!!

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1Thank KitchenGadgetGirl
Toledo, Ohio, United States
Reviewed 15 September 2014

I'm still at a loss for words. I drove from Toledo, Ohio to attend Oprah's Life You Want Tour - so I needed a hotel nearby. I booked this hotel for $84.99 the first night $89.99 the second night for a total of $192. When I entered the hotel - it appeared clean until you walked passed the front desk....

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1Thank Orsayor S
Manager_11525, Owner at Extended Stay America - Detroit - Auburn Hills - University Drive, responded to this review

I want to thank you for taking the time to post a review of your stay. I truly regret to read that you experienced so many issues with cleanliness and maintenance in both your room and our common areas. I sincerely apologize that your phone was not working, and that my staff was not able to repair it for you...

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Near Extended Stay America - Detroit - Auburn Hills - University Drive

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included
Official Description (provided by the hotel)
Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more   less 

Additional Information about Extended Stay America - Detroit - Auburn Hills - University Drive

Address: 3315 University Drive, Auburn Hills, MI 48326
Region: United States > Michigan > Auburn Hills
Price Range: RM335 - RM436 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Detroit - Auburn Hills - University Drive 2.5*
Number of rooms: 134
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Also Known As:
Homestead Auburn Hills
Homestead Suites Auburn Hills
Auburn Hills Homestead Suites
Extended Stay America - Detroit - Auburn Hills - University Drive Michigan
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Detroit - Auburn Hills - University Drive staff and other travellers.
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Charlotte, Michigan

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Questions? Get answers from Extended Stay America - Detroit - Auburn Hills - University Drive staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to book on the 2nd/3rd floor. All the rooms face the parking lot, but at least you're higher up.”
Vee_fra_Norge, 3 Mar 2017 | Read review
“Stay somewhere else.”
GlassHalfFull13, 18 Oct 2016 | Read review
“Ask for a room that doesn't run along the road but the opposite direction since the hotel is in an L shape.”
3hutts, 17 Mar 2016 | Read review
“Inspect your room well for burned out lights and broken appliances before settling in”
  • Cooktop Element up close
  • Damage at refrigerator
flintjarvis, 26 Oct 2015 | Read review
“It is convenient to Oakland University, that's the only positive thing I can write.”
johnfmarti, 16 Jun 2015 | Read review
5 of 5