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Holiday Inn Express Hotel & Suites

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Holiday Inn Express Hotel & Suites
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270 Reviews from our TripAdvisor Community

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Showing 257: English reviews
ohio
Reviewed 28 August 2014

Hotel very clean and inviting. Everyone we dealt with was very professonal and helpful.My only complaint was the commode seat. It rocked and rolled when sat upon. Told the front desk they got right to it to repair.Breakfast is a huge selection.Very tasty and lots of great coffee. Liked the afternoon cookies too.Will definitely stay again if in the area.

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Helpful?
1Thank ornery66
Melissa M, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so much for tacking the time to leave our hotel a review. We appreciate any feedback that we receive from our gusts so that we may continue to improve our customer service.

Phoenix, Arizona
Reviewed 21 August 2014

Clean clean clean...comfy beds...beautiful room...terrific breakfast. We had a suite...it was very spacious and beautifully decorated. Each bed had 4 pillows labeled firm or soft....nice to have the choice. Great TV...fast internet. The attendant for the breakfast room was so friendly and in constant motion, making sure everything was just right. She anticipated people needing something like napkins or coffee....

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Thank C D
Melissa M, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so much for taking the time to review our hotel. We appreciate all feedback that we get from our guests so that we can continue to improve our service to you.

Saint Johns, Michigan
Reviewed 11 August 2014

Most hotels at this level are very similar. What sets them apart is the people that take care of you. We visited this weekend with a group of friends for a concert at DTE Energy Music Theater. We planned on enjoying a few beverages so we planned to stay at a hotel and take a cab to the show. When...

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Thank stgeorgel
Melissa M, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for taking the time to review our hotel. We appreciate all feedback we receive and use it to continually improve on our services. We are glad that Eric was able to make your night for you. We look forward to seeing you the next time that you are in the area

Reviewed 2 August 2014

Went there for work while my wife joined me for shopping. Very clean place with very very friendly staff.Room was very clean, hotel was quitebreakfast was decent room service were very cooperative WIll be back

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Thank Edward G
Melissa M, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for taking the time to review our hotel. We appreciate any review that we receive so that we may continue to improve our customer service. I am so glad that you had a good stay and we look forward to you staying with us in the future.

Tinley Park, Illinois
Reviewed 22 July 2014

We were in town for a concert at the DTE Energy Music Center and opted for this hotel because its located less than 10 minutes' drive from the venue. We were pleasantly surprised at how beautiful and clean the room was, same for the facility overall. The continental breakfast that was offered was appreciated, too. A significant drawback, however, was...

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Thank TwinBritts
Robert H, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry that you did not enjoy your overall stay, but are pleased that you enjoyed the location of our property. I am looking into the incident that is can be corrected. We hope that you give us a...

Findlay, Ohio
Reviewed 22 July 2014

One of the cleanest & friendliest hotels I've stayed. Great place to stay if you are in for a concert at the Palace. Large outlet mall next to the hotel. Great places to eat in the mall and around the area. Rooms very nice. Will stay here when I'm in the Auburn Hills area.

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1Thank jiml376
Robert H, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for taking the time to leave a review for our hotel. I am so glad that you enjoyed your stay with us and look forward to having you stay at our hotel the next time that you are in town.

Ontario
Reviewed 25 June 2014

Stayed here for one night in May. Beautiful big rooms. Excellent breakfast. Staff was very attentive. Pool and hot tub appeared clean and well maintained. Would definitely stay again. Hotel is kind of hard to find off the road but once I found it there was no problem

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1Thank travelfamilyOntario
AmyAl-Katib, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so much for your positive review. We are glad to hear you got to take advantage of most of our amenities here! We hope to accommodate you again in the future. Thank you so much for choosing our hotel!

Reviewed 18 June 2014

The entire hotel is whistle clean. The staff is helpful and the breakfast is super. There is the largest outlet mall in Michigan right across the road and nearby highway access. Everything in the room worked as it should including the heat/ac, the 42" TV, internet etc. A good place to stay and reserve a room for weddings or banquets....

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2Thank coveredwagon
AmyAl-Katib, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for the wonderful feedback. We are glad to hear that you were pleased with your stay and were able to enjoy some of the area attractions like Great Lakes Crossing. We look forward to the opportunity to accommodate you again in the future if you travel to this area again. Thank you for choosing our hotel!

Layton, Utah
Reviewed 3 May 2014 via mobile

Perfect room! VERY luxurious! Most friendly, courteous, helpful staff I've ever encountered!! Truly a memorable stay. Thank you, Karen, Chris, and Mark! I've stayed in a LOT of hotel rooms in my life, but NONE have approached the pure comfort and family-like atmosphere that we enjoyed here! What a treat!

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2Thank Alan C
AmyAl-Katib, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Nothing makes us more happy than to hear that our guests walked out of our doors feeling like you did. So, thank you so much for sharing your experience with us. You put a smile on all our faces! Thank you for choosing our hotel!

Cambridge, Canada
Reviewed 29 April 2014

We were recently at the hotel, as part of a group. I was pleased with the hotel, from the entrance, the room, pool, to breakfast room. It was clean, well kept. All the staff we encountered, smiled, said "have a good day", it was refreshing from some of what I have encountered at other hotels. Our room, was great, the...

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1Thank dsscott
AmyAl-Katib, Manager at Holiday Inn Express Hotel & Suites, responded to this review

We're glad to hear you were able to enjoy most of our services and amenities. Hopefully you can come back again in the future for a shopping trip, so you can utilize the shuttle a little more while visiting all the local area shops! Thank you for choosing our hotel!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy Variety and Convenience at Our Auburn Hills Hotel The Holiday Inn Express and Suites of Auburn Hills, is 10 miles from Oakland County Int'l Airport (PTK), and offers a free shuttle anywhere within five miles of the hotel, except DTE or The Palace. This suburban Auburn Hills hotel near Metro Detroit, offers activities from shopping at the neighboring Great Lakes Crossing Mall to watching a Detroit Pistons game at The Palace. You'll find something new to do every season, such as splashing away the summer heat at Waterford Oaks Water Park, just three miles away. During the winter you can go skiing at Pine Knob just five miles from our Auburn Hills lodging. Our hotel near Metro Detroit is conveniently located for business travelers, with the corporate headquarters of companies such as Guardian, GM, Continental and Chrysler within five miles of the hotel. Crittenton Hospital is only seven miles from our Auburn Hills hotel. If corporate guests need to host a meeting, we offer two rooms that they can utilize, as well as a 24-hour business center. Our Auburn Hills accommodations offer wonderful amenities such as free high-speed, wired and wireless Internet access, and a complimentary hot breakfast bar. Take time out to relax in our heated, indoor pool and whirlpool or enjoy a workout in the 24-hour fitness center. Our Holiday Inn Express Hotel in Auburn Hills is delighted to meet all of your hospitality needs. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites

Address: 3990 Baldwin, Auburn Hills, MI 48326
Region: United States > Michigan > Auburn Hills
Price Range: RM700 - RM1,025 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel Auburn Hills
Holiday Inn Express Hotel And Suites
Holiday Inn Auburn Hills
Auburn Hills Holiday Inn
Holiday Inn Express Hotel & Suites Auburn Hills, Michigan
Hotel Style:
#4 Family Hotel in Auburn Hills
#5 Business Hotel in Auburn Hills
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites staff and other travellers.
7 questions
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Charlotte, Michigan
Eastpointe, Michigan
over a year ago
Athens, Tennessee
over a year ago
Beaver, Pennsyulvania, United States

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Questions? Get answers from Holiday Inn Express Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suites were nice”
 of 5 bubbles SLP18111, 8 Aug 2016 | Read review
“u can eat pancakes from 8 till midnight so great for ur hunger pains.”
 of 5 bubbles wildbillutter, 8 Jun 2016 | Read review
“I was on the ground floor and did have some noise from the hallway and rooms above so being on a higher floor would probably help.”
 of 5 bubbles sarah0263, 18 May 2016 | Read review
“Rooms at the front are quieter, but I wouldn't say the rooms at the back are particularly noisey as such.”
 of 5 bubbles damoc727, 20 Feb 2016 | Read review
“Get a room facing the entrance of the hotel, you will not hear the cars from the highway.”
 of 5 bubbles 965andreim, 11 Feb 2016 | Read review
5 of 5