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All reviewsfront deskexercise roomgreat bedgluten free muffinstruck stoproom was cleanquiet nightcinnamon rollscomplimentary breakfastthe usual farewarm cookiesstay at this hotel againa great stayreasonable ratesvery nice hoteloatmealstaff was very friendly
When I checked in, the younger woman at the front desk was friendly and knowledgeable, so it started off well. The room was fine, the air conditioner was loud and it had a but of a sulfur smell but not a deal breaker. However, I...More
Thank Elizabeth O
Response from Jeff S, General Manager at Holiday Inn Express - Albert Lea - I-35Responded 2 weeks ago
I apologize for the confusion you ran into during your stay. We will use your review as a training tool for our staff. We appreciate your feedback and we will use this information to better our hotel. Thank you.
Easy on and off of I 35 and only two miles from I 90. Convenient.
Normal Holiday Inn Express accommodations. Place was clean. Breakfast bar was VERY clean and maintained... and one step up from the usual fare. They added crispy bacon and a vegetable...More
1 Thank Linda Margaret
Response from Jeff S, Manager at Holiday Inn Express - Albert Lea - I-35Responded 31 October 2017
Thank you so much for the kind words. We will pass this along to all of our staff. We also hope to see you return in the future.
Clean, conveniently located (right off I-35), and overall a solid lodging option in Albert Lea. Complimentary breakfast with several healthy options (e.g. oatmeal cups). Great staff.
My colleagues and I had trouble getting to Albert Lea area as initially scheduled due to the snow storm...More
Response from Jeff S, General Manager at Holiday Inn Express - Albert Lea - I-35Responded 23 April 2018
Thank you so much for your kind review. We understand in Minnesota and the general area that the weather is not something we can predict. We hope to see you in the future and we are also hoping the weather will be better!
After 8 hours of driving this HIE was very welcome. Very clean and accommodating with a couple of dogs. Price was attractive and the service was very good. Breakfast included with some gluten-free options. Fitness room and pools for those who want the amenities.
Response from Jeff S, Manager at Holiday Inn Express - Albert Lea - I-35Responded 27 March 2018
Thank you for the kind review. We appreciate all feedback and we will pass this along to our staff. We hope to see you again in the future!
Nice, clean property and friendly staff. Had a quiet night’s stay. Better than the average breakfast options, especially the pancakes.
Close to fuel and places to eat.
We would definitely stay here again and will recommend this property to our traveling friends.
Response from Jeff S, Manager at Holiday Inn Express - Albert Lea - I-35Responded 15 January 2018
Thank you for the kind review. We will pass this review onto our staff. We hope to see you again in your future travels.
Response from General_Manager4712 | Property representative |
Thank you for your question. Absolutely, you may hold the room on your card and pay cash at checkout. The credit card will be authorized upon checkin but should you choose to pay cash the hotel will release the... More
Thank you for your question. Absolutely, you may hold the room on your card and pay cash at checkout. The credit card will be authorized upon checkin but should you choose to pay cash the hotel will release the authorization when you checkout; however, it will take a few business days for that hold to be taken off of your card.