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The Heritage Hotel

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67 Reviews from our TripAdvisor Community

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Showing 67: English reviews
Reviewed 7 July 2016 via mobile

I'm here now. It's nice and clean. Staff are friendly. I think it's a great stay for price. Definitely recommend if you need a place to stay and on a budget. Would rather it had a mini fridge or microwave in the room but you can't get everything for such a deal. They are making renovations to turn it into...

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Thank Chameika C
Appleton, Wisconsin
Reviewed 6 July 2016 via mobile

Very nice swimming pool. Also has a hot tub. Face it. On a road trip all you are looking for is a comfortable bed and hot shower. This is not a destination vacation but great value for a stop along the way. The service was exceptionally friendly. Doors and fixtures are a bit dated. Bathrooms are clean.

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Thank nolasweet
Reviewed 22 June 2016

My feet stuck to the carpet. They were black from the dirt, after the first day, I never took my shoes off, I bought rubber flip flops to use in the shower, when the shower worked. The toilet ran every 3 minutes, the air is controlled by the front desk, was super hot. Our friends had ants, we had a...

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1Thank Debra H
Reviewed 23 May 2016

I am a youth baseball coach and the whole team and parents stayed at the Heritage Hotel in Albert Lea on the weekend of May 20-22. We got the rooms for $55. Considering the price, ratings and reviews we were not expecting much. We were all pleasantly surprised. First of all, the are renovating the whole hotel. The lobby and...

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1Thank Jay W
Minnesota
Reviewed 25 January 2016

We have used this hotel for our son while he is attending school. The room has always been clean and ready for him each week. They always have a microwave and refrigerator ready for him. They have stood by the original price we agreed on even though there have been price increases. There are certain rooms where the wifi isn't...

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1Thank 1MJS1991
Mohamed E, Guest Relations Manager at The Heritage Hotel, responded to this review

Dear 1MJS1991, Thank you for your review. We are happy that your son enjoyed staying with us. Yes, we still have problem with WIFI but we are trying to solve this problem to make our clients feel comfortable. Hope to see you soon

Reviewed 3 January 2016 via mobile

We originally booked our stay here for two reasons. One, it was either this or the motel six. Two, we thought that anything could top the motel six. We were wrong. We did not expect grand things from a small hotel in Albert Lea Minnesota. However we did expect a room that had been vacuumed within the last three months....

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1Thank M M
Mohamed E, Guest Relations Manager at The Heritage Hotel, responded to this review

Dear M M, Thank you for taking the time to review our hotel. We truly value the opinions of our customers and we apologize that we did not meet your expectations.From June our management has changed and we really try to get better. Thank you that you are helping us by your review. We have addressed the cleanliness issue and...

Minneapolis, Minnesota
Reviewed 21 December 2015 via mobile

Had a 9 year old birthday party. I was referred from a coworker. I absolutely loved every minute. They were accommodating and willing to work with you. If you know Albert Lea, this hotel has been around forever. So of course it's a little run down, but you can tell management is trying to change it around. They work with...

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3Thank nskadburg
Mohamed E, Guest Relations Manager at The Heritage Hotel, responded to this review

Dear Nskadburg, Thank you for the review of our hotel. We are happy that you enjoyed your staying here and hopt to see you in the future.

Delhi, Iowa
Reviewed 1 August 2015

We reserved a large bank of rooms with a secured group rate for two nights months in advance of our stay. We were attending a regional sporting event, making rooms difficult to find within this small MN town. When we arrived the lobby looked beautiful, but the hotel rooms were a nightmare: wet carpets, poorly functioning air conditioners, over flowing...

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4Thank HuskiesSupporter
Mohamed E, Guest Relations Manager at The Heritage Hotel, responded to this review

Dear HuskiesSupporter, Thank you for review of our hotel. We are sorry you had a bad experience. From June we care more about cleaness of the rooms and check all bed linens. Your review helps us to see what is wrong and we got opportunity to solve our problems and make stay of our guest more comfortable. Our guests are...

Freeborn, Minnesota
Reviewed 20 July 2015

I stayed here once before, when it was under a different name and management. Back then, the place had lots of problems. But the new management has really turned this place around. It's cleaner and quieter, and the staff seems very eager to please. In fact, they seemed to go our of their way to make sure I had a...

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1Thank thief_of_hearts2002
Mohamed E, Guest Relations Manager at The Heritage Hotel, responded to this review

Dear Thief_of_hearts2002, Thank you for your review of our hotel. We really care about our guests. Hope to see yoo again in our hotel and to see new positive changes.

Reviewed 1 July 2015

My son had a baseball tournament in the area and this was the only place that had rooms available. No wonder why. As we checked in, the other employee at the front desk went to vacuum our room, we know because we caught him coming out of our room. Still VERY DIRTY. The room where they offer the continental breakfast...

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1Thank daring2015
Mohamed E, Guest Relations Manager at The Heritage Hotel, responded to this review

Dear Daring2015, Thank you for review of our hotel and bringing this situation to our attention. First and foremost, we would like to apologize for any inconvenience we may have caused you. Your review helps us to see our problems and we are on the way to solve them. Now we have more people responsible for cleaness on one shift....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Free Breakfast
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The NEWLY REMOLDED luxurious 3-story full-service hotel/event center is conveniently located at the intersection of Interstate 35 and Interstate 90. The historic Heritage Hotel of Albert Lea features a clean, comfortable, and affordable nights stay including an onsite restaurant, indoor pool, sauna, hot tub, free continental breakfast, and exercise room. Come and stay with us where luxury meets affordability. ... more   less 

Additional Information about The Heritage Hotel

Address: 2301 E Main St, Albert Lea, MN 56007-3924 (Formerly Hotel Midwestern)
Region: United States > Minnesota > Albert Lea
Price Range: RM239 - RM612 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The Heritage Hotel 2*
Number of rooms: 124
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Also Known As:
Knights Inn Albert Lea Hotel Albert Lea
Albert Lea Days Inn
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Questions & Answers

Here's what travellers have asked, with answers from The Heritage Hotel staff and other travellers.
1 question
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Questions? Get answers from The Heritage Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“updated rooms with the big shower heads,”
 of 5 bubbles 51sabrina123, 28 Nov 2016 | Read review
“Nope, Thea will take good care of ya!!”
 of 5 bubbles vanityroyce, 9 Nov 2016 | Read review
“Don't bother”
 of 5 bubbles WhowhoMN, 23 Aug 2016 | Read review
“Get a suite.”
 of 5 bubbles jayw618, 23 May 2016 | Read review
“Stick with the first floor, south west side. The fewest complaints came from that area of the hotel.”
 of 5 bubbles HuskiesSupporter, 31 Jul 2015 | Read review
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