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BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel

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287 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel
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Showing 287: English reviews
Rochester, New York
Reviewed 30 September 2016

We stopped for one night on our way to South Dakota. We were given a room (#230) intended for a disabled person so it was a little different from a standard room. Sink did not drain and the shower was difficult to use. It was on the highway side of the building so was a little noisy for a light...

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Helpful?
Thank Adrian B
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

We are very sorry about the room type you were given and for the sink being slow. I was trying to look into your reservation details to see how you booked your room. I wasn't able to find it. However, we are still extremely sorry for the experience you had at our property. I hope you give us another chance...

Reviewed 28 September 2016 via mobile

Our go to place traveling back and forth between South Dakota and Indiana. They have upgraded and updated this hotel. New items on the breakfast menu. Very nice and clean and comfortable. Front desk staff very friendly. And our points were put on our account.

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Thank Georgette S
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

Thank you for making us your Best Choice to stay with.

Watertown, Wisconsin
Reviewed 24 September 2016

Let me explain the title of this review. For one night this hotel is very good, I wouldn't want it to be my multi night destination hotel, then it would be average. Often hotels on the interstate are pretty bad. This hotel has new carpeting, beds and bedding. The check in went smooth and quick and cookies were set out...

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Helpful?
1Thank jackie60363
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

We thank you for choosing us. We apologize about the outage of the Internet, TV, and cell phones (if you were a Verizon user). This impacted the entire town not just our guest. We let every guest know at check-in the situation about the service in the area unfortunately there were only a hand full of business in town with...

Reviewed 24 September 2016

This was a nice place. Room was very comfy and the breakfast selections were an added bonus. I thought this was reasonably priced for the quality of accommodations, we stayed in a whirlpool room. I would definitely stay here again.

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1Thank Carrie S
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

Thank you for letting us serve you!

London
Reviewed 16 September 2016 via mobile

Stayed here on our last night of the road trip, and it was very comfortable. They offer complimentary tea/coffee and freshly baked biscuits in the reception area... Which is also the breakfast dinning area. With only 5 tables it makes it very cozy. Tip: avoid taking a room with a connecting door as sound travels

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1Thank PurplewallLondon
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

Thank you for choosing us on your journey.

Reviewed 8 September 2016

We are from Florida, in our mid sixties and travel by car extensively and I am a retired travel agent. We stay in all kinds of hotels. We stopped at this hotel on our way out west. What a good surprise!! The people were great, the room was huge and had been recently refurbished. We had a king suite with...

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Thank Flseagal
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

Thank you for choosing us!

Apple Valley, California
Reviewed 7 September 2016

This hotel was an ok option to stay at, from what I read online people either destroy a place or make it seem wonder and then your disappointed, which this is neither. It's a place to stay with nice & helpful people working there.

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Thank socks68
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

Thank you!

Spearfish, South Dakota
Reviewed 6 September 2016 via mobile

this place is awesome. I booked via th BW website-cheaper than thru Priceline. The entire place was very clean, GREAT pillows - I have neck issues so I am a pillow expert! I paid $40 less than the hotel I stayed at a month earlier - that place was loud at night. The AC fan was good as well. Applebee's...

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Thank Mctalker
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

We thank you for choosing us!

Reviewed 4 September 2016

This is a very nice Best Western convenient to an interchange on I-90, very comfortable with a friendly pleasant staff. Rooms are nice and breakfast was very good and well presented. We were on our way from Wisconsin to Rapid City South Dakota and this was a very nice place for an overnight.

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Thank Donald M
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

Thank you!

Waterford, Wisconsin
Reviewed 1 September 2016

Very kind staff, most attentive and helpful. Room was rather clean but plain--looked like some of it had been updated and some still needed to be done. The bed was very comfortable, however. Really nice TV. Not sure if the AC unit was working well; we were so tired and excited to almost be home, we honestly didn't care. They...

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Helpful?
Thank Hillary C
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

We thank you for staying with us. Every guest room should have a luggage rack to fit a suit case on. I will check your room to ensure it is in there.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
This property has just had a complete upgrade.. 37" flat screen TVs, all new furniture, all new granite in bathrooms, all new bedding and drapes, it is awesome!! ... more   less 

Additional Information about BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel

Address: 821 E Plaza St, Exit 157 Off I-90, Albert Lea, MN 56007-2084
Region: United States > Minnesota > Albert Lea
Price Range: RM271 - RM565 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel 2.5*
Number of rooms: 52
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Also Known As:
Holiday Inn Albert Lea
Albert Lea Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel staff and other travellers.
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Wild Rose
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Questions? Get answers from BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Newer and clean. Easy on and off road.”
 of 5 bubbles marlenem563, 22 Nov 2016 | Read review
“top floor as you don't hear people stomping on top of you, like we experienced the first night”
 of 5 bubbles grandmatana, 3 Oct 2016 | Read review
“Ask for a room away from the highway”
 of 5 bubbles adrianb31, 30 Sep 2016 | Read review
“Whirlpool room with king bed was really nice.”
 of 5 bubbles carries616, 23 Sep 2016 | Read review
“Get a king suite. They are huge.”
 of 5 bubbles Flseagal, 8 Sep 2016 | Read review
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