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BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel

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292 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel
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Showing 292: English reviews
Albert Lee, United States
Reviewed 15 October 2016

Excellent stay clean and decent service, we stay at these hotels because of their clean and professional manner. I hope to stay at this hotel again the staff was excellent and so was the spa. These hotels are always a nice choice

Review collected in partnership with Best Western
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Helpful?
Thank Richard F
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

Thank you for letting us serve you. Happy fall from Best Western Plus to you.

Mount Prospect, IL
Reviewed 8 October 2016

Hotel undergoing remodeling ... not sure what they're going for as the new carpet looks very modern and doesn't go with rest but maybe it will look good when done. When checked in I asked about getting a better price because price on hotel website was better than my reservation when I checked. Front desk refused saying they are sold...

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1Thank vmj13
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

Thank you for choosing us. We are are very sorry your experience was not up to your satisfaction. There was an error in the new carpet however you are correct there will still be some remodeling in the guest rooms. I apologize for not being able to match an online rate. It is up to the hotel to honor it...

Green Bay, Wisconsin
Reviewed 6 October 2016

This was a great choice for us. We needed a place for the night on our way to the Black Hills. We found this on-line as we were travelling. The hotel had good reviews and an affordable rate. We were not disappointed!

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Thank Janet P
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

Thank you for choosing us!

milwaukee,wi
Reviewed 3 October 2016

Arrived approximately 2:30 pm, heading westbound at the start of our trip. No one at the counter to check in. We waited 10 minutes or so and then left. Even rang the bell on the counter a few times, nothing. Came back around 4:30 and there was a woman at the counter. Check in was quick but I had requested...

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Thank grandmatana
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

We thank you for choosing us. We are very sorry about the check-in experience you encountered at the desk. We thank you for trying us again and giving us a second chance.

Springfield, Illinois
Reviewed 1 October 2016

I booked it on line not knowing what to expect but was pleasantly surprised to find a really nice place. Newer and clean and comfortable at a reasonable rate. My only beef is that there's no ice machine on the second floor, minor but inconvenient since you have to go to the first floor, middle. The breakfast is like all...

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Helpful?
Thank TechyD
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

We thank you for choosing us. If we ever do any major constructional work to the upper level we will definitely install a second ice machine. Sorry this wasn't available for you now.

Rochester, New York
Reviewed 30 September 2016

We stopped for one night on our way to South Dakota. We were given a room (#230) intended for a disabled person so it was a little different from a standard room. Sink did not drain and the shower was difficult to use. It was on the highway side of the building so was a little noisy for a light...

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Thank Adrian B
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

We are very sorry about the room type you were given and for the sink being slow. I was trying to look into your reservation details to see how you booked your room. I wasn't able to find it. However, we are still extremely sorry for the experience you had at our property. I hope you give us another chance...

Reviewed 28 September 2016 via mobile

Our go to place traveling back and forth between South Dakota and Indiana. They have upgraded and updated this hotel. New items on the breakfast menu. Very nice and clean and comfortable. Front desk staff very friendly. And our points were put on our account.

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Thank Georgette S
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

Thank you for making us your Best Choice to stay with.

Watertown, Wisconsin
Reviewed 24 September 2016

Let me explain the title of this review. For one night this hotel is very good, I wouldn't want it to be my multi night destination hotel, then it would be average. Often hotels on the interstate are pretty bad. This hotel has new carpeting, beds and bedding. The check in went smooth and quick and cookies were set out...

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1Thank jackie60363
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

We thank you for choosing us. We apologize about the outage of the Internet, TV, and cell phones (if you were a Verizon user). This impacted the entire town not just our guest. We let every guest know at check-in the situation about the service in the area unfortunately there were only a hand full of business in town with...

Reviewed 24 September 2016

This was a nice place. Room was very comfy and the breakfast selections were an added bonus. I thought this was reasonably priced for the quality of accommodations, we stayed in a whirlpool room. I would definitely stay here again.

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1Thank Carrie S
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

Thank you for letting us serve you!

London
Reviewed 16 September 2016 via mobile

Stayed here on our last night of the road trip, and it was very comfortable. They offer complimentary tea/coffee and freshly baked biscuits in the reception area... Which is also the breakfast dinning area. With only 5 tables it makes it very cozy. Tip: avoid taking a room with a connecting door as sound travels

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1Thank PurplewallLondon
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

Thank you for choosing us on your journey.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
This property has just had a complete upgrade.. 37" flat screen TVs, all new furniture, all new granite in bathrooms, all new bedding and drapes, it is awesome!! ... more   less 

Additional Information about BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel

Address: 821 E Plaza St, Exit 157 Off I-90, Albert Lea, MN 56007-2084
Region: United States > Minnesota > Albert Lea
Price Range: RM273 - RM496 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel 2.5*
Number of rooms: 52
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Also Known As:
Holiday Inn Albert Lea
Albert Lea Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel staff and other travellers.
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Wild Rose
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Questions? Get answers from BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you do not have thee room over the hotel's front door/lobby.”
 of 5 bubbles KSO, 8 Dec 2016 | Read review
“Newer and clean. Easy on and off road.”
 of 5 bubbles marlenem563, 22 Nov 2016 | Read review
“top floor as you don't hear people stomping on top of you, like we experienced the first night”
 of 5 bubbles grandmatana, 3 Oct 2016 | Read review
“Ask for a room away from the highway”
 of 5 bubbles adrianb31, 30 Sep 2016 | Read review
“Whirlpool room with king bed was really nice.”
 of 5 bubbles carries616, 23 Sep 2016 | Read review
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