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Mercure Alger Aeroport

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578 Reviews from our TripAdvisor Community

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Showing 158: English reviews
Dubai
Reviewed 23 September 2014

My colleague and I stayed here for 4 days and it was my first visit to Algers. The hotel is close to the airport and there is an airport pick up shuttle that operates on an hourly basis but you need to find the Mercure counter after customs. We had some issues with the room (outlined in Room Tips) but...

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Helpful?
1Thank Siberian_in_Desert
A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Reviewed 8 September 2014

Had to stay for only one night and I was glad it was only one night, I have seen better 2 star hotels, bed was like sleeping on a stone, had to unplug refrigerator because of noise, and besides all of that very expensive stay, you can stay in a real 5 star hotel anywhere in the world for this...

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1Thank AlperBayata
A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Milan, Italy
Reviewed 7 September 2014 via mobile

If you want to select a business hotel in algiers , never choose this hotel. I tried it before, but this time really bad really bad experience. Full of moskito's, lift not working all the morning. Service does not exist, staff are not available. For the check in we had to wait up to 7pm since the room was not...

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Helpful?
Thank Kouider_milan
A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

London, Ontario
Reviewed 25 August 2014

Review collected in partnership with Accorhotels.com
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Thank Yassine B
A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review

Karlsruhe, Germany
Reviewed 18 August 2014

Review collected in partnership with Accorhotels.com
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Thank Dirk M
A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review

Edmonton, Canada
Reviewed 18 August 2014

The hotel looks great form the outside but the rooms need renovations and service is not at the level of this hotel brand name. I suggest to hire competent staff to to get service improved. I suggest also to the manager to evaluate his staff.

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Thank L_Cheriet
A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Dublin, Ireland
Reviewed 6 July 2014

It's really disappointing to see such a beautiful hotel badly managed. My brother stayed one night for his honeymoon in 2000 and it was fabulous at that time so, I decided to do likewise before flying to Turkey Istanbul. I stayed there for 2 nights on the 28th April 2014. The room smells the cigarette.Fridge not working (photo)The diner was...

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Thank Abdel_ie
A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review
Google Translation

Cher Client, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Mercure...

Houston, Texas
Reviewed 27 May 2014

Stayed in this hotel for one night before flying out to Hassi Messaoud. Overall it was very smooth to check in. They spoke fluent English. The room was clean and had all the amenities in it. I felt safe. Breakfast buffet had a lot of selections. It is located by the airport so you can avoid traffic while flying in/out...

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Thank Bassit303
PMartial, Directeur général at Mercure Alger Aeroport, responded to this review
Google Translation

Cher Client, Nous vous remercions pour vos commentaires suite à votre séjour à Mercure Alger Bab Ezzouar. C’est avec grand...

Abu Dhabi, United Arab Emirates
Reviewed 17 April 2014

Review collected in partnership with Accorhotels.com
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Thank A. H
PMartial, Directeur général at Mercure Alger Aeroport, responded to this review

Tiaret, Algeria
Reviewed 28 March 2014

Review collected in partnership with Accorhotels.com
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Thank Salah Eddine B
PMartial, Directeur général at Mercure Alger Aeroport, responded to this review
Google Translation

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Luxury hotel offering 307 rooms including 50 non-smoking rooms. Only international hotel located near the airport. 3 restaurants, 2 bars, WiFi Internet, business centre, laundry and pressing services, large outdoor pool, 2 tennis courts, fitness centre,sauna, massage. Free airport shuttle operating 24 hours. ... more   less 

Additional Information about Mercure Alger Aeroport

Address: Route de L'Universite | BP 12 5 Juillet, Bab Ezzouar 16024, Algeria
Region: Algeria > Algiers Province > Bab Ezzouar
Price Range: RM584 - RM859 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mercure Alger Aeroport 5*
Number of rooms: 307
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Also Known As:
Grand Mercure Alger Aeroport
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Alger Aeroport staff and other travellers.
3 questions
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Questions? Get answers from Mercure Alger Aeroport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room facing the street”
 of 5 bubbles vivek772015, 18 Mar 2017 | Read review
“Simply don't go...”
  • ceiling
  • Sink
  • Bathroom sink
  • carpet
 of 5 bubbles 688laurentv, 11 Nov 2016 | Read review
“i was in room no 1215 which has a gutter smell so avoid this room not sure if the other room too have this smell”
 of 5 bubbles 600ramans, 29 May 2016 | Read review
“Ask for room from 09th floor and above”
 of 5 bubbles 75customer, 15 Apr 2016 | Read review
“Clean the rooms before you let new guests in. Do not use plastic cups. Offer more decent food”
 of 5 bubbles ronakh852, 31 Oct 2015 | Read review
5 of 5