Radisson Hotel Santa Cruz
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Avg. RMÂ 473 /night, 12/3 - 12/4
RMÂ 473
per night
RMÂ 429
per night
RMÂ 384
per night
Dec
Jan
3 Dec
Today
5 Dec
7 Dec
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11 Dec
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17 Dec
19 Dec
21 Dec
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2 Jan
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4.5
#3 of 52 hotels in Santa CruzLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
Located about 30 minutes from Viru Viru International Airport (VVI) in one of the city's most exclusive areas, Radisson Hotel Santa Cruz is a home away from home for busy travelers. Leisure guests are welcome to explore the area and spend the afternoon shopping at nearby Ventura Mall, while corporate visitors appreciate our easy access to the city's business district. Airport transportation is also available.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Children's television networks
Children Activities (Kid / Family Friendly)
Airport transportation
Valet parking
Wifi
Sauna
Hot bath
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Shallow end in pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Rooftop bar
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
ATM on site
Butler service
Doorperson
First aid kit
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Minibar
Cable / satellite TV
Extra long beds
Bath / shower
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Trendy
City View
Languages Spoken
English, Spanish
Location
Avenida Segunda #4, Santa Cruz Bolivia
Getting there
Viru Viru Intl Airport
15.8 km•
See all flights
Car Hire
474 Restaurants
within 10 kilometers
492Reviews6Q+A16Room tips
Reviews
Traveller rating
- 327
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- 25
- 12
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Detailed Reviews
I happened to be in Bolivia over the 4th of July and was very impressed with the hotel during my stay. The staff went went above and beyond to make me (and the other guests from the United States) feel at home. They decorated the buffet area with various American-themed decorations, prepared "traditional" 4th of July foods that one might eat in the United States (i.e. burgers & fries, hotdogs, etc.), and had a mix of various patriotic songs from the United States playing on the overhead speakers. None of this was expected (as most guests probably were not from the United States), but their efforts and attention to detail was greatly appreciated. The staff were all very friendly and helpful during my time here, and the service I received was exceptional, given that my Spanish is not great.
I would definitely come to the Radisson in Santa Cruz again, and would recommend it to any of my friends and family who visit the area and are looking for a top-notch place to stay.
I would definitely come to the Radisson in Santa Cruz again, and would recommend it to any of my friends and family who visit the area and are looking for a top-notch place to stay.
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Date of stay: July 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cesia Arteaga, Otros at Radisson Hotel Santa Cruz
Responded 28 Jul 2022
Hello Brandon! Thank you for your review, it is very important to us. We are very happy that the experience at the hotel has been wonderful for you. We are pleased to serve you, we are waiting for you very soon, do not hesitate to write to us when you return to Bolivia. Kind regards Cesia Arteaga Quality
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These reviews are machine translated from their original language. Show machine translations?
Modern and very clean rooms. Extra large beds. Very friendly and attentive staff. The breakfast is very complete. There is a nice pool on the roof with views of the city. The hotel is located about 20 minutes from the airport. Recommendable.
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Date of stay: December 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is a brand new hotel, modern and, even when not luxury, with many upscale features.
It is located outside of the city, in a quiet neighborhood, not too far for centre, about 10-15 minutes by car.
Hotel has an ample, tastefully decorated and well lighted lobby area.
Rooms are also ample and comfortable, soundproof windows and air conditioner. Bath room is also lighted and has good size.
Buffet breakfast has ample variety of hot and cold food.
Gym is mid-sized with several modern exercising machines.
Personnel is friendly and caring.
I recommend this Hotel and will return.
It is located outside of the city, in a quiet neighborhood, not too far for centre, about 10-15 minutes by car.
Hotel has an ample, tastefully decorated and well lighted lobby area.
Rooms are also ample and comfortable, soundproof windows and air conditioner. Bath room is also lighted and has good size.
Buffet breakfast has ample variety of hot and cold food.
Gym is mid-sized with several modern exercising machines.
Personnel is friendly and caring.
I recommend this Hotel and will return.
Read more
Date of stay: August 2019Trip type: Travelled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paradise818030, Public Relations Manager at Radisson Hotel Santa Cruz
Responded 28 Aug 2019
Dear guest, Thank you very much for your wonderful comment and rating. We are pleased to know that your experience has been satisfactory, we hope you will join us again to continue creating unforgettable experiences. It will be a pleasure to receive it again. Happy day! Cordially, KarelGinarte Head of Quality Calidad.radissonsc@nulifehoteles.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have to admit the hotel looks nice from the outside but as soon as you get in everything starts falling apart. Rooms aren’t that nice; service at the restaurant was bad (never got coffee at breakfast); no hot water at all, showered with cold water for two days; noisy rooms (DJs and parties on their terrace some nights); at checkout, was being charged for my stay while my room was prepaid and they couldn’t figure it out. Everything that can go wrong will go wrong here.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RadissonHotelGroup, Customer Care at Radisson Hotel Santa Cruz
Responded 7 Feb 2020
Thank you for taking the time to write a review. We're glad to hear that you were pleased with the aesthetics of the hotel's facade. On the other hand, it saddens us to think that your stay was anything less than pleasing due to the many concerns encountered during your visit. We understand how this has affected the quality of your overall stay. We are always doing the best we can to ensure that the guest experience goes smoothly. Please accept our sincerest apologies for any inconvenience this may have caused you. We appreciate this feedback and will use it in further improving the quality of our hotel. We hope that you can give us another opportunity to host you and give you a more favorable impression of us in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked this for my sick daughter to recover. This hotel charged her a full day to check in early when released from the hospital. She was too ill to go downstairs to get the breakfast included so they charged to have some pancakes brought to the room. When she ended up checking back into the hospital the next day they still charged for the full stay with not even a partial refund. It’s all about the money and not the people.
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RadissonHotelGroup, Customer Care at Radisson Hotel Santa Cruz
Responded 4 Mar 2020
Thank you for posting a review. Please accept our profound apologies if you were not pleased with your stay due to the level of service you received from the staff at that time. Certainly, this is not the kind of experience we would want you to have. Your feedback will be forwarded to the hotel management to ensure overall quality are up to brand standards. It is our hope that you will consider returning to stay with us again, so that we may have the opportunity to offer you an experience that is nothing less than excellent.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed at the Radisson Hotel Santa Cruz for three weeks in december 2022 while visiting family.
The hotel is situated in Urubo just outside Santa Cruz. A perfect location for us, as our family lives in Urubu, but if visiting Santa Cruz as a tourist, do note that the hotel is at the outskirts of the city.
We stayed in a king bed room, which was pretty standard. Individually adjusted a/c, a small desk, big bathroom and wooden flooring. The TV had cable with many channels, and for most of them the language could be changed to English which was a plus for us. No smart TV, Chromcast or the like. The bed was nice and soft, which is nice as beds for some reason in Bolivia tends to be quite hard for my taste.
The hotel is a pretty classic business hotel, and the rooftop pool is nice, and was not crowded during our stay.
The hotel however tends to have parties on the rooftop on 9th floor where the pool is located. When we were here, it seemed to be every weekend. The music from here will get loud, and as we were staying at the 8th floor it was impossible to sleep, even with earplugs. We contacted the reception, but the hotel was full, and only the day after we were able to move down to the 4th floor. On this floor, you can still hear the music, but it is tolerable. One of the most important things about a hotel stay is a good nights rest, and the hotel totally failed here for us.
The service is friendly but slow, and it seems they are understaffed. Many days the room service would remove our towels, but only leave one new (we were two staying in the room). Calling the reception to have another sent up took a long time, if it even arrived. Same experience at the pool, there were most days no pool towels, and it could take an hour form them to get some towels, having to ask over and over again.
The breakfast is very nice, I would say standard for this class of hotels in South America. Plenty of fresh fruit, pancakes, bread, cakes, cereals and yogurt, as well as an egg and omelet station, where the staff would prepare eggs or omelets to your liking.
We used the gym in the morning, which was functioning well and equipped with most things you will need. It is not very bit, so it can quite quickly get crowded. Only one bike and one stepper, which both are quite popular.
All in all a nice hotel, but the high music and slow service draws down. I could choose to stay here again, but that would mainly be because of the close location to my family, and the price level.
The hotel is situated in Urubo just outside Santa Cruz. A perfect location for us, as our family lives in Urubu, but if visiting Santa Cruz as a tourist, do note that the hotel is at the outskirts of the city.
We stayed in a king bed room, which was pretty standard. Individually adjusted a/c, a small desk, big bathroom and wooden flooring. The TV had cable with many channels, and for most of them the language could be changed to English which was a plus for us. No smart TV, Chromcast or the like. The bed was nice and soft, which is nice as beds for some reason in Bolivia tends to be quite hard for my taste.
The hotel is a pretty classic business hotel, and the rooftop pool is nice, and was not crowded during our stay.
The hotel however tends to have parties on the rooftop on 9th floor where the pool is located. When we were here, it seemed to be every weekend. The music from here will get loud, and as we were staying at the 8th floor it was impossible to sleep, even with earplugs. We contacted the reception, but the hotel was full, and only the day after we were able to move down to the 4th floor. On this floor, you can still hear the music, but it is tolerable. One of the most important things about a hotel stay is a good nights rest, and the hotel totally failed here for us.
The service is friendly but slow, and it seems they are understaffed. Many days the room service would remove our towels, but only leave one new (we were two staying in the room). Calling the reception to have another sent up took a long time, if it even arrived. Same experience at the pool, there were most days no pool towels, and it could take an hour form them to get some towels, having to ask over and over again.
The breakfast is very nice, I would say standard for this class of hotels in South America. Plenty of fresh fruit, pancakes, bread, cakes, cereals and yogurt, as well as an egg and omelet station, where the staff would prepare eggs or omelets to your liking.
We used the gym in the morning, which was functioning well and equipped with most things you will need. It is not very bit, so it can quite quickly get crowded. Only one bike and one stepper, which both are quite popular.
All in all a nice hotel, but the high music and slow service draws down. I could choose to stay here again, but that would mainly be because of the close location to my family, and the price level.
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Date of stay: December 2022Trip type: Travelled as a couple
Value
Location
Service
Room Tip:Â Ask for a room on 4th or 5th floor towards the river Pirai. Rooms 401-405 and 501-505 would be...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chester Pombo, Other at Radisson Hotel Santa Cruz
Responded 5 Apr 2023
Thank you for posting a review. We are glad that you appreciate the hotel, the room, the pool, the breakfast and the gym facilities. On the other hand, we are saddened to hear that your stay was less than satisfying due to the noise, sufficiency of the staff and the availability of pool towel at that time. Providing our guests with a comfortable and relaxing experience is of extreme importance to us and we are sorry if we may have missed the mark. Know that your voice has been heard and this will be forwarded to the hotel management for further improvements. We hope for another opportunity to redeem ourselves and deliver a seamless experience in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Appalling
1. Hotel with no ventilation
2. The air conditioning does not cool the room, hotel solution: make you wait 3 hours to send maintenance for nothing
3. Bad smell from the entrance, in the hallways, smell of stored garbage
4. Of the 3 elevators, 1 works, on New Year's Eve it was stopped with people inside for 1 hour from 10:45 p.m.
5. Breakfast:
- Too basic, the restaurant manager does not provide any solution, unfriendly, despotic, poorly educated, boring, the only thing she says is ask the waiter
- Saved juices, without flavor and a lot of water, very stagnant
- One hour before the end they do not replenish bread, fruit or coffee
- 1 waiter for all tables
6. Loud music that interrupts a good rest
7. Dirty pool
8. Jacuzzi not working
1. Hotel with no ventilation
2. The air conditioning does not cool the room, hotel solution: make you wait 3 hours to send maintenance for nothing
3. Bad smell from the entrance, in the hallways, smell of stored garbage
4. Of the 3 elevators, 1 works, on New Year's Eve it was stopped with people inside for 1 hour from 10:45 p.m.
5. Breakfast:
- Too basic, the restaurant manager does not provide any solution, unfriendly, despotic, poorly educated, boring, the only thing she says is ask the waiter
- Saved juices, without flavor and a lot of water, very stagnant
- One hour before the end they do not replenish bread, fruit or coffee
- 1 waiter for all tables
6. Loud music that interrupts a good rest
7. Dirty pool
8. Jacuzzi not working
Read more
Date of stay: December 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: No se hospeden en ese hotel, existen muchas y mejores opciones en el área
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My opinion is for and against. The rooms are spacious, with the bare minimum, although many details are missing for better comfort. I stayed three days, the cleanliness of the room was not the best. The bathroom had the bare minimum of amenities, so much so that I had to go to the nearby supermarket to buy what was missing, old and scratchy towels, only a medium one for the shower.
At breakfast I could see cockroaches walking on a wall next to the hot drinks station.
In my family we have a habit of measuring hotels by their quality and price in the preparation of the dry martini, which although it is a very classic cocktail and easy to prepare. It has details that show the quality of your bar. I attach a photo of it which speaks for itself....
Of all the hotels of the chain that I have visited in different cities, this is unfortunately the one that I liked the least.
At breakfast I could see cockroaches walking on a wall next to the hot drinks station.
In my family we have a habit of measuring hotels by their quality and price in the preparation of the dry martini, which although it is a very classic cocktail and easy to prepare. It has details that show the quality of your bar. I attach a photo of it which speaks for itself....
Of all the hotels of the chain that I have visited in different cities, this is unfortunately the one that I liked the least.
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Date of stay: August 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed in this Hotel and was given a room where AC did not work. Despite my complaint the next day, when I reached my room late night AC still did not work. On complain the front desk staff started laughing. The Hotel Staff doesn't clean the room properly. Despite writing to them on coming back to India no body replied. It is a sorry state of affair.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RadissonHotelGroup, Customer Care at Radisson Hotel Santa Cruz
Responded 21 Feb 2020
Thank you for taking time to write a review. It saddens us finding out that your stay was anything less than what you had expected due to the functionality of the air conditioning unit, cleanliness of the room as well as the staff service you received at that time. We understand how you feel and we see the impact this had over your overall guest experience. We are doing the best we can to provide quality service and we sincerely apologize for any expectations we may have failed to meet. We appreciate the feedback and will use it in the further developments of the hotel in an effort to keep you and other guests happier on your future visits.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Breakfast option.
Terrible experience do not stay there.
The view and customer service are worst than going to the cheapest motel in the world.
The place looks decent but the service and food are horrible
Terrible experience do not stay there.
The view and customer service are worst than going to the cheapest motel in the world.
The place looks decent but the service and food are horrible
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Date of stay: June 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yo tomé taxi del aeropuerto a esa misma hora. Siempre hay
Estimado, Si Sr. está en una zona residencial de Santa Cruz.
Buenos dias Sra Noelia, muchas gracias por su interés hacia nuestro hotel.
Para estadias entre viernes y domingo le podemos ofrecer la tarifa de 139USD y para estadias entre lunes y jueves la tarifa es de 149USD ambas son por noche en habitación con dos camas queen size para 3 adultos. Les incluye desayuno buffet, wifi ilimitado, bebida de bienvenida, business center, parking privado y acceso a las áreas comunes como saunas, piscina, gimnasio y jacuzzi. Posibilidad de early check in y late check out de acuerdo a disponibilidad sin costo adicional.
Quedamos atentos a cualquier comentario.
Saludos cordiales.
"Ask for a room on 4th or 5th floor towards the river Pirai. Rooms 401-405 and 501-505 would be best to my oppinion. "Read full review
PRICE RANGE
RMÂ 370 - RMÂ 509 (Based on Average Rates for a Standard Room)
LOCATION
BoliviaSanta Cruz DepartmentSanta Cruz
NUMBER OF ROOMS
210
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingRADISSON HOTEL SANTA CRUZ: See 71 Reviews, Price Comparison and 275 Photos (Bolivia)
Frequently Asked Questions about Radisson Hotel Santa Cruz
Which popular attractions are close to Radisson Hotel Santa Cruz?
Nearby attractions include Biocentro Güembé (3.8 km), Catedral de Santa Cruz (5.2 km), and Plaza 24 de Septiembre (5.1 km).
What are some of the property amenities at Radisson Hotel Santa Cruz?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Radisson Hotel Santa Cruz?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Radisson Hotel Santa Cruz?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Radisson Hotel Santa Cruz?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Radisson Hotel Santa Cruz?
Conveniently located restaurants include KAO by Sach'a, As de Copas, and Sach'a Huaska.
Are there opportunities to exercise at Radisson Hotel Santa Cruz?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Radisson Hotel Santa Cruz have airport transportation?
Yes, Radisson Hotel Santa Cruz offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Radisson Hotel Santa Cruz?
Yes, dry cleaning and laundry service are offered to guests.
Does Radisson Hotel Santa Cruz offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Radisson Hotel Santa Cruz?
The staff speaks multiple languages, including English and Spanish.