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Hotel Arenal

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57 Reviews from our TripAdvisor Community

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Showing 21: English reviews
Reviewed 18 October 2016 via mobile

After an 8 hour overnight bus we had to wait over 5 hours for our room to be ready. No drinks were offered..... and we were exhausted. We took the breakfast at a cost of 45 Bolivian. I asked if I could borrow a pen from reception whilst I waited this was not possible..... then after a long wait for...

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Thank Laymyhat1234
Beijing
Reviewed 12 July 2016

We stayed here in June as part of a tour group. we had a room on the 7th floor which on first inspection looked fabulous. On closer inspection, it was all a bit tired and had seen better days. It was a large room with a sitting area and two large beds in the bedroom. The bathroom had had a...

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Thank BeijingFreckleface
Sydney
Reviewed 29 June 2016

This was an OK hotel not far from the central square. It is undergoing foyer renovations. The staff are friendly and helpful and the breakfasts good. It tries to be a four star hotel but misses out on the tired decor. One plus it has a lift. We were on the seventh floor but could still hear the traffic noise...

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Thank Michael C
Cork, Ireland
Reviewed 29 February 2016

This hotel is based over a large number of floors and our room was located on floor six with a view over the plaza in front of the hotel. The room was cozy and we had a comfortable night stay and a reasonable breakfast in the morning. Wifi was good in the room. The swimming pool gives a nice view...

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Thank NiallODonoghue
Denver, Colorado
Reviewed 27 September 2015

When I first checked they gave me a room on the 9 th floor. Let's start by " I don't speak Spanish". So I get the top floor, if you have traveled in South America, you know that means the wifi has no chance of working. I enter the room and I put my fingers to my nose and tell...

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Thank swrealestate
Bolivia
Reviewed 19 July 2015

I'm sure in it's day it was a beautiful Hotel. Rooms are huge and nice furniture, but in need of updating. It was a nice spacious room, with living room and table with chairs, all leather.The plumbing leaks everywhere, in the bathroom. I'd advise wearing shoes going in there, unless you like wet socks. Wifi is weak and will lose...

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Thank Lisa G
Vancouver Island, Canada
Reviewed 17 July 2015

The hotel when we arrived had two English speaking people at the front desk,we had to carry our luggage to the working elevators and then to our room.The room was very clean as was the washroom and it is set up in a very relaxing design with couches and a table in a sitting area,it has a stocked fridge a...

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Thank Steve B
Bordeaux, France
Reviewed 5 March 2015

you have insects running in the things of the breakfast the personnal clean the table with the same brush they clean the ground if you want something there is no more they say you that the clients eat before you and there is no possibility to hav but you have paid for

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1Thank george3321
Switzerland
Reviewed 14 January 2015

This hotel was a really disappointment for the promising stars. The building would need a renovation! The room is spacy but dirty. Bathroom even worse, as the shower-knobs would almost fall off. The pool was notmto use as really dirty. Breakfast was average. Too expensive for what you get, would never go back!

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1Thank Swissdsign
Reviewed 27 December 2014

I have been doing lots of booking but this hotel is the worst when it comes to charging for booking online. I made an online booking for which they wanted to charge me twice. I suggest to anyone to really Be Careful Giving Your credit card info to this hotel.Specially if u make you use Booking.com, their customer service will...

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1Thank JAzurduy

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Amenities

Highlights
  • Free Breakfast
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Laundry Service

Additional Information about Hotel Arenal

Address: Calle Beni 340, Santa Cruz, Bolivia
Region: Bolivia > Santa Cruz Department > Santa Cruz
Price Range: RM262 - RM346 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Arenal 3.5*
Number of rooms: 52
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Also Known As:
Arenal Hotel Santa Cruz
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Questions & Answers

Questions? Get answers from Hotel Arenal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No good views at all. Try for a high room away from lift.”
 of 5 bubbles 638michaelc, 28 Jun 2016 | Read review
“Go to another hotel”
 of 5 bubbles swrealestate, 27 Sep 2015 | Read review
“If you go here get a room on a higher level, or a room that doesn't face the busy street”
 of 5 bubbles lisagL6931VX, 18 Jul 2015 | Read review
“It is a city center hotel so the traffic is loud in the morning so maybe get a room to the back of the building”
  • Messy bed sry
 of 5 bubbles T9888PEsteveb, 16 Jul 2015 | Read review
“Dont visit the hotel”
 of 5 bubbles Swissdsign, 13 Jan 2015 | Read review
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