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Camino Real Hotel

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Traveller (361)
Room & Suite (67)
Pool & Beach (41)
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Overview
  • Excellent53%
  • Very good37%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“new tower”(13 reviews)
“outdoor pool”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Camino Real Hotel
Offers & Announcements: US$135 (USD)
Offers from Camino Real Hotel
Offers & Announcements: US$135 (USD)
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Reviews (668)
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149 results
Traveller rating
43
76
24
5
1
Traveller type
Time of year
LanguageEnglish
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43
76
24
5
1
Show reviews that mention
All reviewsnew towermall across the streetoutdoor poolhard rock cafesecure locationlower floorsister hotelfood courtcommon areas are nicebreakfast was excellenthotel facilitiessmall detailsbusiness hotelbusiness triprooms are spaciousnice roomwalking distance
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1 - 5 of 149 reviews
Reviewed 2 weeks ago

I pay 3 nights in advance for airline problems only use the second night, but they did not give me any credit or even a coupon for next time. I think anyway will not be a 3rd time, I give a shot this time, but...More

Review collected in partnership with this hotel
Thank ccalderoncl
Response from Hector S, Director Comercial at Camino Real HotelResponded 2 weeks ago

Dear Guest, Thank you very much for review. We are really sorry for the inconvenience with your reservation, in this case it did not depend on us since you made the reservation through an intermediary and it was prepaid. We hope that in the future...More

Reviewed 3 weeks ago via mobile

The rooms look already a bit used. Unfortunately my room was right above the lobby / lobby bar and therefore quite noisy (one night until 2 a.m.) location of hotel is great, opposite a big shopping mall with a good selection of restaurants. Staff was...More

Thank SensationP
Response from Hector S, Director Comercial at Camino Real HotelResponded 2 weeks ago

Dear Guest, Thank you very much for your review, we are sorry for the noise, it not used to happen. However we are going to work on it. We hope you can back soon and welcome you. Best regards. Hector Salinas

Reviewed 27 January 2018

The hotel is more resort like than business hotel. The suites are fantastic with a large bedroom, lounge and kitchenette. The pool (or rather pools as there are three) are really nice especially the large outdoor pool. Service was efficient and it is located next...More

Thank Sangeev
Response from Hector S, Director Comercial at Camino Real HotelResponded 2 February 2018

Dear guest. Good morning and thank you very much for sharing your experience of Camino Real Hotel on this prestigious page. Our strategic location in the best commercial and business area of the city allows you to have a better stay. We will take your...More

Reviewed 23 January 2018

The hotel is very impressive on all counts. Enjoyed the lavish breakfast buffet. In fact the food is good for lunch and dinner too. It was too cold to use the outdoor pool in July but we enjoyed the indoor pool. Located across the street...More

Thank tomdelux
Response from Hector S, Director Comercial at Camino Real HotelResponded 31 January 2018

Dear Tom, Thank you very much for your time in sharing your experience on this prestigious page. We are pleased to know that your stay at CAMINO REAL HOTEL was up to your requirements. All your observations will be taken into account for our continuous...More

Reviewed 23 December 2017

Excellent option for a familly trip, kids enjoyed the swimming pool and the food. Room was very spacious and clean. Small details like the evening chocolate and the weather forecast were appreciated. Location wise its very convenient, only walking distance to the Ventura Mall where...More

Review collected in partnership with this hotel
Thank mauricio_orias
Response from Hector S, Director Comercial at Camino Real HotelResponded 9 January 2018

Dear Mauricio, Thank you very much for your nice opinion. We are happy to know that everything was ok in your stay. We hope you back soon and give you a welcome. Best regards. Hector Salinas

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Breakfast included
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$120 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Santa Cruz
#2 Business Hotel in Santa Cruz
#3 Luxury Hotel in Santa Cruz
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$120 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Santa Cruz
#2 Business Hotel in Santa Cruz
#3 Luxury Hotel in Santa Cruz
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (361)
Room & Suite (67)
Pool & Beach (41)
Dining (25)
Family and Play Areas (9)
Business Centre & Event Rooms (3)
Questions & Answers
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Room Tips
"Nice and clean and suites are good size."
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"First time stay so not sure if there is a real difference between the new tower and the original structure."
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"Higher floors are better: it is close to a major road."
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"We picked a room with street view, it's nice but during the night you can hear outside noises, not..."
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