Gran Hotel Santa Cruz
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About
#26 of 52 hotels in Santa Cruz
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Looking for a place to stay in Santa Cruz? Then look no further than Gran Hotel Santa Cruz, a luxury hotel that brings the best of Santa Cruz to your doorstep.
Guests have access to room service while staying at Gran Hotel Santa Cruz. In addition, Gran Hotel Santa Cruz offers a pool and an on-site restaurant, which will help make your Santa Cruz trip additionally gratifying.
Close to some of Santa Cruz's most popular landmarks, such as Monumento Natural Espejillos (0.5 mi) and Parroquia de la Inmaculada Concepcion (1.5 mi), Gran Hotel Santa Cruz is a great destination for tourists.
If you’re looking for a Chinese restaurant, consider a visit to Chifa Mandarin, Restaurant Palacio del Dragon, or Cada Dia Restaurante Vegetariano, which are all conveniently located a short distance from Gran Hotel Santa Cruz.
Santa Cruz is also known for some great art museums, including Museo de Arte Sacro "Monseñor Cárlos Geriche Suárez", Museo Guarani, and Museo Artecampo, which are not too far from Gran Hotel Santa Cruz.
We’re sure you’ll enjoy your stay at Gran Hotel Santa Cruz as you experience everything Santa Cruz has to offer.
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Pool
Restaurant
Children Activities (Kid / Family Friendly)
Room features
Room service
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Luxury
Romantic
Location
Rene Moreno 269, Santa Cruz Bolivia
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 62 out of 100
62
Viru Viru Intl Airport
18.7 km•
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Detailed Reviews
The Gran Hotel in the centre of the city is ideally located for easy access to the main plaza, about 21/2 blocks away. There was an atrium where breakfast was served . The coffee was excellent as well as the local fruit, juices and other dishes. The rooms were very spacious with a big king size bed and all the amenities. Complimentary drinks were provided in the small refrigerator.The bath included a tub.The rooms did not carry irons or ironing boards so if any clothes had to be ironed this was the job of a hotel maid for a fee.I had good access from the wi-fi in the hotel room,but the hotel could do with a sprucing up in the carpeting on the stairs, some of the interior walls and in the efficiency of the elevator. On the whole it was a quiet 5th floor.Unfortunately not much English is spoken by the employees.
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Date of stay: April 2013Trip type: Travelled on business
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Every town in Latin America has a 'Gran' Hotel. I look for them. They are located in the center of downtowns, are built big and first-class, and are invariably a generation out-of-date. Gran Hotel Santa Cruz is a prime example. (plaque in lobby: 'since 1952') This one has a nice, big atrium restaurant and does a trade in meetings. Pool area is a nice little oasis and the gym is more than adequate for most things. The Gran even has staff that appear to have been there for decades. Location is a couple blocks from the principal plaza and near everything. A new boutique hotel has opened on the plaza, but otherwise the Gran is the best choice in center of this town. Rooms are enormous with large all tile bath with tub. Only one small window though in room 610. It appeared there are several room types and possibly an annex near the pool. Hallways are dark and underlit, although area near elevators are spacious. Wifi reception spotty at times and TV channel selection not extensive. A very unfortunate painting of questionable taste hangs behind the front desk in lobby.
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Date of stay: March 2011Trip type: Travelled solo
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel has seen better days, and might need some attention. Some colleagues has problems with showers in the morning, such as not having hot water or not having water at all. Staff was so-so.
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Date of stay: September 2010Trip type: Travelled on business
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The location of this hotel is excellent. It is in on the river in the heart of the historic centre of Porto. The rooms are lovely, ours having a river view and large bathroom. The hotel is small but intimate, in that everyone working there is so lovely and helpful. The front desk staff, lead by Bruno are excellent. They were there as needed to help with any hotel needs as well as any and all of the personal and travel questions we had. The restaurant in the hotel was also wonderful. Most mornings Rodrigo assisted us and Nuno was there one morning. They too were excellent, friendly and helpful. We ate dinner in the restaurant one night and enjoyed the very high quality of the food and the great and friendly service of the staff. The rooms were decorated nicely and cleaned daily.
The convenience of the location was great - easy to get to the attractions, markets and transportation. Porto is all hills, so being able to walk is important, however there is easy access to taxis, funicular, tuk-tuks and transit to get around as well.
We enjoyed our trip to Porto and would recommend it and especially the Gran Cruz Hotel. We gave it 5 stars!!
The convenience of the location was great - easy to get to the attractions, markets and transportation. Porto is all hills, so being able to walk is important, however there is easy access to taxis, funicular, tuk-tuks and transit to get around as well.
We enjoyed our trip to Porto and would recommend it and especially the Gran Cruz Hotel. We gave it 5 stars!!
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Date of stay: October 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed here when the American Airlines flight broke down and they paid for the hotel. Now it could be that they were just not used to the number of people checking in and had not checked all the rooms but our room was a dump! I probably should have gone back to reception and demanded another room but after being stuck for 12 hours in La Paz airport all I wanted was to go to sleep!
The only thing on the plus side was that it was big and spacious. When I turned on the taps brown rusty water came out which didn't seem to go away! Also the shower didn't work as no hot water came out. Not that I felt like having a shower as the cold water was brown and rusty like the basin taps!
The wall in the bedroom had a large chunk peeling paint in one corner and I suspect it wasn't a room they would normally hand out.
The hotel looks well past it's sell by date and they obviously don't spend any money on its up keep. I would be surprised if there were not far better options in town!
The only thing on the plus side was that it was big and spacious. When I turned on the taps brown rusty water came out which didn't seem to go away! Also the shower didn't work as no hot water came out. Not that I felt like having a shower as the cold water was brown and rusty like the basin taps!
The wall in the bedroom had a large chunk peeling paint in one corner and I suspect it wasn't a room they would normally hand out.
The hotel looks well past it's sell by date and they obviously don't spend any money on its up keep. I would be surprised if there were not far better options in town!
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Date of stay: July 2012Trip type: Travelled with family
Rooms
Location
Cleanliness
Sleep Quality
Room Tip: Check shower works and water is good before accepting room!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Everything is so wrong with this property that I don't know where to start. I can remember few hotels where I've felt so helpless. I encourage everyone not to stay here. It's extremely expensive for what you get. I was staying for 3 nights but after the 1st one I left immedately and checked in Cortez Hotel, also in the center, 20% cheaper and much much better!
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Date of stay: June 2011Trip type: Travelled as a couple
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Room Tip: There is no best room! All rooms are in hell!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed in this hotel for three days, found the rooms to be huge, and very comfortable, excellent breakfast included in the rate, the staff was friendly and helpful ( dont speak spanish), location was perfect for my business trip, I thoroughly enjoyed my stay.
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Date of stay: March 2009Trip type: Travelled on business
Value
Rooms
Location
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I wanted to write a review of this hotel since I'll be going back their for another weekend soon. I was there back in Sept 2009 for 2 weekends.
The staff is great. Always courteous and always available to assist. From the point of booking to the point of checking out- I had a pleasant experience. Their location was great and the rooms are pretty large. They even had an underground garage for free where I was parking my rented truck.
I didn't try the pool or sauna since I was busy and hopefully this time I can. I believe their was a security guard which is always a good thing for a good hotel.
The staff is great. Always courteous and always available to assist. From the point of booking to the point of checking out- I had a pleasant experience. Their location was great and the rooms are pretty large. They even had an underground garage for free where I was parking my rented truck.
I didn't try the pool or sauna since I was busy and hopefully this time I can. I believe their was a security guard which is always a good thing for a good hotel.
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Date of stay: September 2009Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It reminded me of a Spanish holiday hotel in Benidorm. Brunch was served blocking the passage way and we had to take a detour around the hotel to check out. Reminded me of a 'Carry On' film The service seemed superfluous to clients and was more like job creation. The client should use the hotel and not the hotel use the client. Even though an extra night had been picked up by our hosts they still charged us for it. Not a place I would rush to return to and glad that I only stayed a couple of nights.
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Date of stay: August 2014Trip type: Travelled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
As previous reviews have noted, a major decorative overhaul is looong overdue at this 70s relic. However if you want a large clean room with a good bed and decent bedding, good bathroom, wifi, TV and minibar, attentive friendly service and a central location, it's fine.
The pool is large and deep, and although the water is mysteriously opaque, it's lovely to swim in. Try to get a room with a view over the pool - you get a view across the city which isn't bad.
Breakfast has a wide selection of stuff and they'll make you eggs to your preference. Coffee is dire but I've yet to have a good one at a hotel so far in this city.
We negotiated a hefty discount off the rack rate, and at the price we paid, despite the swirly floral carpets and cracked plasterwork, we were happy.
The pool is large and deep, and although the water is mysteriously opaque, it's lovely to swim in. Try to get a room with a view over the pool - you get a view across the city which isn't bad.
Breakfast has a wide selection of stuff and they'll make you eggs to your preference. Coffee is dire but I've yet to have a good one at a hotel so far in this city.
We negotiated a hefty discount off the rack rate, and at the price we paid, despite the swirly floral carpets and cracked plasterwork, we were happy.
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Date of stay: April 2010Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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LOCATION
BoliviaSanta Cruz DepartmentSanta Cruz
NUMBER OF ROOMS
100
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Gran Hotel Santa Cruz
Which popular attractions are close to Gran Hotel Santa Cruz?
Nearby attractions include Manjar de Oro (0.4 km), ArteCampo (0.8 km), and Cataratas Espejillos (1.1 km).
What are some of the property amenities at Gran Hotel Santa Cruz?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Gran Hotel Santa Cruz?
Guests can enjoy an on-site restaurant during their stay.
What are some restaurants close to Gran Hotel Santa Cruz?
Conveniently located restaurants include El Aljibe Comida Tipica, El Cuartito, and Ines Espana Restaurante.
Are there opportunities to exercise at Gran Hotel Santa Cruz?
Yes, guests have access to a pool during their stay.