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4.0
#5 of 52 hotels in Santa Cruz
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Hotel Cortez located on the second ring road, Cristobal de Mendoza avenue, has a privileged location in the city of Santa Cruz De la Sierra, close to de most important places on the city.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Classic
Centrally Located
Languages Spoken
English, Spanish
Location
Av. Cristobal De Mendoza N 280 On the 2nd ring road between Av. Monsenor Rivero and Libertad Street, Santa Cruz Bolivia
Hotel Cortez
412 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
The most notable thing is the attention and location of the hotel. The staff's attention is excellent, they really pay attention to all the details to improve your stay. The location is perfect, with a wide variety of restaurants nearby, as well as supermarkets and pharmacies.
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Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great Hotel, very good service from the receptionists and in the hotel in general, all are very friendly, asserting the phrase of "it is law of the crossing the hospitality". It feels like your second home, and they are all very attentive to any details the guest needs. 10/10 I would certainly return
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Date of stay: September 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is large, modern and with an impersonal feel. It was handy to have a restaurant close to the reception and we had a lunch and a nice breakfast there. The pool looked inviting, but unfortunately there was no time to use it.
Our room was spacious and clean. Unfortunately the A/C was not up to the task, and we could not get below 26 degrees C. A bit uncomfortable when you are trying to sleep.
We had a fridge and an old-style in-room safe.
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Date of stay: October 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marioly Flores, Other at Hotel Cortez
Responded 12 Apr 2024
Dear Guest, Thank you very much for your visit and comment, we take your observation to work on it and be able to improve. We hope to have your visit once again. Best Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very good choice in Santa Cruz. Nice pool area (gym in building just past the pool), breakfast area also near the pool. Room was large with seating area and a wonderful mural. We were late arriving for breakfast but they very kindly provided us with some food even though it was all put away. Wonderful service. We walked to nearby Bravissimo restaurant for supper. Excellent option. Easy walk to main square. Both Libertad and Monsieur Rivero lead to Square. Libertad is a quieter walk but Rivero has banks with ATMs.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marioly Flores, Other at Hotel Cortez
Responded 6 May 2024
Dear guest, Thank you very much for your visit and comment. We are pleased to know that your stay was up to your expectations. We will send your congratulations to all our collaborators. We will be attentive to a future visit. Greetings
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent EVERYTHING! I would particularly like to congratulate you on your great attention, kindness and service to Ms. Bestriz and Ms. Angelica and Mr. Miguel and Mr. Edu. It is noteworthy in this hotel the neatness and care of all the details so that the client has a magnificent stay.
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have been at the Cortez three times, we couldn't even consider going to another hotel. The staff is so friendly and efficient, they make you feel at home. Lovely rooms, a charming patio with an inviting swimming pool and plenty of spaces where one can relax and enjoy.. Wonderful breakfast with a generous variety of fresh fruits. Although there are many good restaurants in the vicinity, it is a good idea to dine right there, great food!
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Date of stay: June 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I loved the location, super central! Everything was close to me. Very complete breakfast, lots of fruits, hot and always fresh food. The coffee is delicious too. Excellent place, very clean and the people who served us were very friendly and attentive.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
New, comfortable, clean and beautiful hotel. Large bedroom and bathroom. Attractive swimming pool, surrounded by coconut trees, in a well-kept garden. Offers several types of massage. Rich and varied breakfast. The location is not very good, but taxis are not expensive.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I really liked the comfort of the rooms and excellent service... The breakfast was very delicious... and the staff were all very friendly... I really enjoyed the pool, sauna and whirlpool... I stayed for 3 days and everything was very comfortable, I recommend it
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Date of stay: May 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I went to lecture. Excellent service, friendly and attentive to any need. Very good location. Full breakfast and also enjoyed some exquisite dinners. This room has a work desk. On the next trip, I choose the same hotel
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Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hello Mr/Ms.,
Yes, we have bar in the hotel near the lobby area, the place make to enjoy our best cocktails.
We will waiting for you to have a the experience of being an Hotel Cortez Guest. Kindest regards and thank you for the preference.
Marketing Digital.
HOTEL CORTEZ.
Hello Mr/Ms.,
Yes, we have the transfer service with additional cost. The price depends on type of vehicle and number of persons on the same car, but it is between USD 18.- and USD 13.-
Kindest regards,
Karim Montaño - Hotel Cortez
Estimada Señora Clotis
Agradecemos su preferencia, respondiendo a su consulta, en la nueva sección, las habitaciones cuentan con una cama matrimonial. Sin embargo tenemos otras áreas en el Hotel con habitaciones con camas separadas.
Si desea puede proporcionarnos su correo electrónico para enviarle mayor información
Saluda cordialmente
Yessica Peña
Hotel Cortez
There are more places to choose from in the Santa Cruz area.
PRICE RANGE
RM 382 - RM 471 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cortez hotel santa cruz
LOCATION
BoliviaSanta Cruz DepartmentSanta Cruz
NUMBER OF ROOMS
184
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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