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Secrets Pavilion Urban Boutique Hotel

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Secrets Pavilion Urban Boutique Hotel
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339 Reviews from our TripAdvisor Community

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Showing 272: English reviews
Reviewed 8 January 2017

I stayed at Secrets Pavilion in December. Very clean and comfortable rooms. The staff were very friendly and informative. My Tuk Tuk driver, Mr Ratana gave me a great tour around Siem Reap. Spoke very good English and very supportive when I injured my foot.

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Thank Paul C
Reviewed 5 January 2017

We stayed at Secrets Pavillion for three nights mid December. I have to commend the staff! They were nothing short of amazing. They were always cheerful, greeted you with a smile and were always willing to help out. Shout out to Thida (I hope I spelt your name right) at reception. Your customer service skills are fantastic and you are...

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Thank Trinh T
Sydney
Reviewed 5 January 2017 via mobile

The hotel is nicer in appearance than advertised in the pictures in the booking sites, I was pleasantly surprised. The pool was relaxing, never overly busy. Breakfast very simple but fresh, and there are plenty of other options close to the hotel for eating too. Town centre was a short walk, no need for TukTuk. Recommend.

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Thank SydneyTraveller001
Mangalore, India
Reviewed 2 January 2017 via mobile

We stayed here for 3 days in dec 2016... and i can honestly say that these people were genuinely really good people. One of the most friendly staff I have ever seen in all my travels... they were extremely polite.. speak great English... very friendly... gud clean rooms... a beautiful swimming pool .. location is ok.. close to pub street.....

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Thank snehamanai
Greater Johannesburg, South Africa
Reviewed 27 December 2016 via mobile

What a wonderful team working at this hotel. From the cleaners to the manager, and yes, even the hotel's tuk tuk drivers. We stayed there for 7 nights and nothing was any effort for any of the staff. We had to leave at 11pm at night and the manager was kind enough to let us stay and shower in our...

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Thank donquixote232
Amsterdam, Noord-Holland, Netherlands
Reviewed 25 December 2016

We only stayed one night here because we had already booked a tour with accomdation. Great hotel though: clean, very friendly staff & in the middle of Siem Reap. Would have loved to stay more then one night. And our driver Ry is such a great guy!

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Thank Jeroen_Doorn
Reviewed 21 December 2016 via mobile

Secrets facility was very clean. The A/C worked very well, amenities in the bathroom had it all and included toothpaste and toothbrushes. Multiple outlets were in the room and the cable worked well. The pool was amazing and the breakfast was good. The best thing of all though was the service. The service provided in my opinion matched ones at...

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Thank Roy K. L
A TripAdvisor Member
1 review
Reviewed 19 December 2016 via mobile

Great hotel in Siem Reap. The prices were very reasonable and it is great value. Convenient location by the night market. Very comfortable rooms, clean and good service. Nice pool to relax in. Would definitely recommend and return.

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Thank A TripAdvisor Member
Reviewed 3 December 2016 via mobile

Nice room, clean, friendly enthousiastic staff. Great value for money and supercomfortable. Pool clean and cool. Wifi works good. Pick up arranged. Location in a calm oasis but outside in the middle of the city so perfect base to explore. No complaints whatsoever. Very good luxury hotel in siem reap!

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Thank Wieteke K
Reviewed 3 December 2016 via mobile

What an amazing hotel and great example of customer service! We are here for 3 days on 12/1-12/3/16. Hotel is beautiful and private, close to night marker and walking distance for everything! The hotel is newly remodel, clean and price is very reasonable. The staffs are caring and friendly. We arrived at 10pm and they offers massages ( get the...

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Thank Valen D

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Amenities

Highlights
  • Pool
  • Breakfast included
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Secluded in a peaceful, tranquil garden yet convenient to Siem Reap's central district. Pub Street, Old Market, Restaurants and the lively Night Market are nearby and only a safe and easy walk away. Relax in your spacious room artfully designed with a fusion of modern luxury and today's Khmer style. All rooms view the tropical setting and are equipped with deluxe amenities. Full resort facilities include the large pool with pool bar, professional spa, restaurant and bar. Enjoy the start of your day with a complimentary breakfast. Our friendly staff will also provide any help or advise you may need. Free Airport pick up and tour arrangements will ensure your visit to Angkor is beyond your highest expectations. ... more   less 

Additional Information about Secrets Pavilion Urban Boutique Hotel

Address: 120 Angkor Night Market Street | Central Area, Siem Reap 17000, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Price Range: RM144 - RM210 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Secrets Pavilion Urban Boutique Hotel 3*
Number of rooms: 37
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Pavilion Urban Boutique Hotel staff and other travellers.
5 questions
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Kuala Lumpur, Malaysia
over a year ago
Gosford, Australia
over a year ago

See all questions (5)

Questions? Get answers from Secrets Pavilion Urban Boutique Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book the corner suite if you want more privacy.”
  • Big Cozy room
  • Big Cozy room
  • Big Cozy room
RhysW45, 25 Apr 2017 | Read review
“Rooms at back are quite”
markobyrne2004, 7 Mar 2017 | Read review
“Ground floor bungalows close to the pool.”
AidaB787, 26 Feb 2017 | Read review
“The patio rooms are really private with their own patio and pool around the corner. Romantic as it gets for a couple”
  • local artist mural painting with local inset tiles
  • private garden patio
  • get together area off the dining room and reception
David52362, 19 Oct 2016 | Read review
“We would like to recommend this hotel for other guest who want to stay with hotel that close to night market.”
  • Room is clean and comfortable.
252phannas, 10 Jul 2016 | Read review
5 of 5