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Empress Angkor Resort & Spa

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Empress Angkor Resort & Spa
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376 Reviews from our TripAdvisor Community

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Showing 245: English reviews
Darwin, Australia
Reviewed 3 December 2016 via mobile

Excellent place to stay, the staff are friendly and helpful. Breakfast is included and you would be hard pressed not to find something to your taste, the variety is overwhelming and the coffee is delicious.

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Helpful?
1Thank Sharon W
ROUSDALY U, E-Commerce at Empress Angkor Resort & Spa, responded to this review

Dear Sharon , Warm greeting from Empress Hospitality Group, Siem Reap! We would like to thank you very much for sharing your brilliant experience with our Empress Angkor Resort & Spa. It is our honored that you have given us high review. I am extremely exited to hear that you are immensely loving our best customer service of all our...

Reviewed 30 November 2016 via mobile

Sumptuous surround with great amenities and very friendly and helpful staff. Would not hesitate to return. Includes a nightly shuttle bus to the centre of town for dinner and drinks after a hard day's temple hopping.

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Helpful?
1Thank Humberto D
ROUSDALY U, E-Commerce at Empress Angkor Resort & Spa, responded to this review

Dear Humberto , Warm greeting from Empress Hospitality Group, Siem Reap! We would like to thank you very much for sharing your brilliant experience with our Empress Angkor Resort & Spa. It is our honored that you have given us high review. I am extremely exited to hear that you are immensely loving our best customer service of all our...

Hong Kong, China
Reviewed 28 November 2016

A very good experience at this hotel, the staff are friendly and very helpful. Help us with our tour bookings. The room is Very comfortable and clean, had all the amenities you needed. The hotel is not that far from the city centre. If you are looking for a good location near to Angkor Wat . You can consider this...

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Helpful?
1Thank VLXY
ROUSDALY U, E-Commerce at Empress Angkor Resort & Spa, responded to this review

Dear VLXY, Warm greeting from Empress Hospitality Group, Siem Reap! We would like to thank you very much for sharing your brilliant experience with our Empress Angkor Resort & Spa. It is our honored that you have given us high review. I am extremely exited to hear that you are immensely loving our best customer service of all our staff....

Dhaka
Reviewed 28 November 2016

During last 2 years we stayed this hotel for 3 times. Truly 5 star experience from start to finish. All staff were warm, welcoming and professional. We were greatly impressed with the cleanliness and overall service of the hotel. The hotel located between the airport and the town and also not far from the temples and easy to go pub...

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Helpful?
1Thank Mehedi B
ROUSDALY U, E-Commerce at Empress Angkor Resort & Spa, responded to this review

Dear Mehedi , Warm greeting from Empress Hospitality Group, Siem Reap! We would like to thank you very much for sharing your brilliant experience with our Empress Angkor Resort & Spa. It is our honored that you have given us high review. I am extremely exited to hear that you are immensely loving our best customer service of all our...

Auckland, New Zealand
Reviewed 28 November 2016 via mobile

As per a previoys review we had a pretty average to poor expereience at this hotel - and felt it was not worthy of a 4.5 * rating at all. We were staying for 3 nights last week (Nov 2016). Our first room was musty with mold and was previously used by a smoker, no hot water, very noisy air...

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Helpful?
Thank kiwicrusher
ROUSDALY U, E-Commerce at Empress Angkor Resort & Spa, responded to this review

Dear kiwicrusher, Warm greeting from Empress Hospitality Group, Siem Reap! We would like to thank you very much for sharing your brilliant experience with our Empress Angkor Resort & Spa to improve our service for the next guest. We will ty to fix the problem have been happended on you. We look forward to welcoming you back home again for...

Kuala Lumpur, Malaysia
Reviewed 27 November 2016

1. Wifi disappears in my room. i had to be outside of the room. even with my door open was also not good. 2. Not enough coffee provided 3. The light in the room is so bad 4. Very difficult to do work in the room as not a proper table and chair provided. 5. Charge USD20 for my friend...

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Helpful?
1Thank drfauzims
ROUSDALY U, E-Commerce at Empress Angkor Resort & Spa, responded to this review

Dear drfauzims, Warm greeting from Empress Hospitality Group, Siem Reap! We would like to thank you very much for sharing your brilliant experience with our Empress Angkor Resort & Spa. On behalf of Hotel Management, I would like to apologise all the problem have been happended on you. regarding to the WIFI on that period has problem from government and...

Mumbai (Bombay), India
Reviewed 23 November 2016

We stayed at this hotel for 1 night as it was very close to the airport and we had early morning flight. We reached 30 mins prior to the designated check in and were informed that the rooms aren't available and we can chill at the lobby. We were provided with some ice tea and we sat and chatted around....

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Helpful?
1Thank Divs_Kataria
ROUSDALY U, E-Commerce at Empress Angkor Resort & Spa, responded to this review

Dear Divs_Kataria, Warm greeting from Empress Hospitality Group, Siem Reap! We would like to thank you very much for sharing your brilliant experience with our Empress Angkor Resort & Spa. It is our honored that you have given us high review. I am extremely exited to hear that you are immensely loving our best customer service of all our staff....

larbert
Reviewed 12 November 2016

We arrived and had booked and paid for a deluxe family room which is essentially two adjoining rooms, but had made sure it was two double rooms with a pool view and two balconies, this was on our confirmation from Expedia. They tried to put us a lower quality superior room with only one balcony and the pool view was...

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1Thank alfromlarbert
Chiang Mai, Thailand
Reviewed 6 November 2016

Good 4* hotel located near the airport on the outskirts of Siem Reap. A courtesy mini-bus into town is available in the evening. Taxis and other forms of local transport are always available at the entrance if you wish to go into town for a fixed and modest rate. Substantial Breakfast Buffet is provided. Snacks are available from the poolside...

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1Thank thaires23a
Pau, France
Reviewed 1 November 2016

Stayed there for 7 days in Oct. 2016. In general the quality is good. Rooms are large. Bed mattress is relatively hard. The bad thing with the rooms is that the light in the rooms is very poor, I had two rooms rented 222 and 224, one was properly illuminated, the second one... . Ventilation fan in the bathroom is...

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Helpful?
1Thank Julian P

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Breakfast included
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Planning a trip, anniversary or romantic holiday? Our Hotel offers you a chance to take a step back in time, where life moves at a much slower pace and the atmosphere is one of calm and peace. Relax and enjoy a getaway with each other in Siem Reap, the ancient City of Cambodia and the Angkor Wat Temples the most subdued and magical CityEmpress Angkor Hotel is a luxurious hotel offering 208 lavishly furnished rooms and wide range of facilities such as in-house spa, gym, outdoor swimming pool and Jacuzzi etc.Furthermore, each room is elegantly appointed rooms and suites are complemented by the finest personalities to make this one of Empress Angkor Hotel'best accommodation experiences. Air-Conditioning, bathropes, slippers and full list of in-room features one comes to expect of a true convenient hotel. Our premium floor offer stunning view across the city and tropical landscape view.The in-house restaurants serve a wide selection of Khmer and international dishes. ... more   less 

Additional Information about Empress Angkor Resort & Spa

Address: #888, Across Cambodia Cultural Village, Siem Reap, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Price Range: RM192 - RM567 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Empress Angkor Resort & Spa 4.5*
Number of rooms: 208
Reservation Options:
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Also Known As:
Empress Angkor Siem Reap
Hotel Empress Angkor
Hotel Style:
#74 Family Hotel in Siem Reap
#85 Luxury Hotel in Siem Reap
#99 Spa Hotel in Siem Reap
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Questions & Answers

Here's what travellers have asked, with answers from Empress Angkor Resort & Spa staff and other travellers.
5 questions
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Winnipeg Canada
Winnipeg Canada

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Questions? Get answers from Empress Angkor Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms towards the rear of the property are the quieter ones, overlooking the pool.”
 of 5 bubbles CAManda_2011, 23 Feb 2017 | Read review
“3 or 4 levels up with balcony, views of pool, lovely quiet”
 of 5 bubbles lyndam612017, 4 Feb 2017 | Read review
“Try and see if there are any refurbished rooms”
 of 5 bubbles 277julianp, 1 Nov 2016 | Read review
“Pool view with balcony is great.”
 of 5 bubbles Happywanderer5263, 13 Sep 2016 | Read review
“best views, quiet floors, best services.”
 of 5 bubbles LymengLM, 17 May 2016 | Read review
5 of 5