Hotel Costaustralis
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Pedro Montt 262, Puerto Natales 6160000 Chile
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Room & Suite (92)
Dining (27)
About
#8 of 32 hotels in Puerto Natales
Facing the fjord of Last Hope, Hotel Costaustralis stands out for its traditional building land marking the entrance of the city of Puerto Natales. Inside, it houses the history and traditions of the area with its warm, personalized service along with its sober and elegant decor accented by the great presence of local pieces. Hotel Costaustralis boasts 110 comfortable rooms designed to provide total relaxation. They face an incredible sea view with the Patagonian Mountain in the background as well as first class facilities like full set of pillows, standalone desktop, LCD TV, bathroom full equipped and free wifi. The Hotel also offers a high-level food service. The kitchen abounds with typical food of the region, where you can taste the delicious Magellan Crab in his restaurant or a typical Calafate Sour at the bar. The Hotel CostAustralis' experience lets you live the Patagonia from its roots.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Business Centre with Internet Access
Conference facilities
Baggage storage
Concierge
24-hour front desk
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Banquet room
Meeting rooms
Fax / photocopying
Non-smoking hotel
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Housekeeping
Room service
Safe
Wake-up service / alarm clock
Flatscreen TV
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Harbour View
Bay View
Languages Spoken
English, Spanish
Location
Full view
95Great for walkers
Grade: 95 out of 100
42Restaurantswithin 0.5 km
9Attractionswithin 0.5 km
Contact
Pedro Montt 262, Puerto Natales 6160000 Chile
Name/address in local language
Getting there
Car HireSee all Puerto Natales car hire
908Reviews11Q+A87Room tips
Reviews
Traveller rating
- 335
- 384
- 129
- 32
- 28
Time of year
Traveller type
Language
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There is no reason for a hotel in Southern Patagonia to have air conditioning almost all year -- but we were here during a relative heat wave (mid 20's Celsius). This made sightseeing great (beautiful views out the water-facing windows), but the rooms got beastly hot at night. Leave the windows and the bugs fly in, close the windows and it was too hot to sleep. Air conditioning aside, the hotel is probably one of the nicer ones in Puerto Natales. The beds are comfortable. Good blackout curtains. Bathrooms had a large shower stall, although the towels were a bit scratchy. Breakfast buffet is OK, no hot meats but they cook eggs to order. Good WiFi.
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+1
My room was beautiful. Attic style large skylight window gave me a fantastic view over the sea. Watching the ships pass. Beautiful slightly sea themed room perfect for the location We only ate breakfast in the hotel. Eating out other nights. Once just along the front. The other time walking up to the main town My only slight complaint. I was far too hot and couldn’t turn the heat down But we had fantastic weather much warmer than I gather it normally is Delicious cakes with breakfast
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Responded 5 Mar 2020
Dear Catherine: A pleasure to read comments like yours where the style liked, the services liked and met your expectations. Thank you very much for choosing us. All the best. Gema Estrada.
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Great location, lovely view of the bay...but our room smelled horrible. Every day we came back to a variety of odors...some like sewer gas. The maid had always left the window open which implies that she knew about it too. The bathroom had an extremely heavy glass door to enter the bathroom...not sure why as it was really inconvenient and served no purpose that a wooden door wouldn't have done better.
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Responded 3 Mar 2020
Dear Quest: Thank you very much for writing and leaving all your comments. We regret the issue of bad smell in your room which we reviewed to give you a solution soon. Through the doors of our bathrooms they were checked to release and make the opening lighter. All the best. Gema Estrada.
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I visited this hotel as a tour leader with 13 other guests, early February 2020 for 2 nights. The location of the Hotel is very good overlooking the Fjords and just in front of the corniche where you can have a nice walk discovering artwork all along. The staff is very friendly and helpful. This hotel is beautifully decorated especially the lobby The rooms are clean, large and comfortable. The restaurant for dinner and breakfast is very good. Wifi is good.
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Responded 23 Feb 2020
Dear Guest: Thank you very much for each of your comments. A pleasure to have had it in our hotel and to have fulfilled your expectations. All the best. Gema Estrada.
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Our room overlooked the water which was a nice feature. The room was small but well equipped. The glass bathroom door required muscle to open. The bathroom stayed too warm during our whole stay. It was like a sauna. The room was warm. We fiddled with the radiator thermostat several times but we could not lower the temperature in the main part of the room. We had to open the window to lower the temperature. The hotel staff were very helpful and responded to all our needs. The dining room is located on the first floor. I would have liked more variety for breakfast.
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Responded 18 Feb 2020
Dear Diane: Thank you very much for writing and leaving your comments so specific of each of the services and areas of the hotel. Always working to improve. All the best. Gema Estrada.
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Unfortunately no tea making facilities in the rooms but I am sure that the hotel would provide a kettle or Thermos flask if asked. They are very helpful and responsive to guest's requests.
Dear Guest:
We are in Puerto Natales city, not in National Park sector.
We have facilitiy with laundry.
Best Regards.
Gema Estrada.
Hi, I was there for business and I don’t know if they provide vegan food and excursion.
Regards
so sorry I was picked up all the time , but only small place. suggest you email the hotel and ask
Dear David:
How are you ?. Sorry for dekay in our answer,
Yes and of course you can leave your laggage at hotel during your circuit at National Park and come back every days later and checkin again and take it.
I,ll be waiting for you.
Best regards.
Gema Estrada.
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PRICE RANGE
€96 - €165 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
costa australis puerto natales
LOCATION
ChileMagallanes RegionPuerto Natales
NUMBER OF ROOMS
110
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Claim Your Listing Frequently Asked Questions about Hotel Costaustralis
Which popular attractions are close to Hotel Costaustralis?
Nearby attractions include Monumento al viento (0.2 km), Historical Museum,Municipality of Puerto Natales (0.2 km), and Krea Noe (0.4 km).
What are some of the property amenities at Hotel Costaustralis?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Hotel Costaustralis?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Hotel Costaustralis?
Conveniently located restaurants include Lenga Restaurant, Cafe Artimaña, and Santolla.
Are any cleaning services offered at Hotel Costaustralis?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Costaustralis offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Costaustralis?
The staff speaks multiple languages, including English and Spanish.
Does Hotel Costaustralis have any great views?
Yes, guests often enjoy the harbour view available here.
Is Hotel Costaustralis accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.