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Crowne Plaza Hefei

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#4 of 959 Hotels in Hefei
Certificate of Excellence
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Crowne Plaza Hefei
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112 Reviews from our TripAdvisor Community

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Showing 60: English reviews
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Birmingham, United Kingdom
Reviewed 6 days ago NEW

You can tell the quality of the hotel is good as soon as you enter the doors. The check-in process was a little slow but check-out was fast, as they provided a service to prepare everything whilst you had breakfast - a great idea. The room was very comfortable, quiet and Wifi was reasonable. The laundry service was prompt and...

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Helpful?
Thank SidJames2008
Judy G, Manager at Crowne Plaza Hefei, responded to this review

Dear guest, thanks a lot for sharing your wonderful experience at Crowne Plaza Hefei.We are pleased to know that you have enjoyed your stay and found our service professional. I hope we have the opportunity to welcome you back in the future and make your next stay even more memorable.

Reviewed 4 weeks ago

This is my first stay at Crowne Plaza hotel in Hefei on my business trip. Enjoyed the Suite room, it was clean and all items work perfectly. There is discount vouchers for meals which is quite nice. Tried the The Grill Steakhouse and the steak was excellent and comes with full course meal.

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Helpful?
Thank Daniel S
Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Hefei. We glad to know that our food helped make your visit enjoyable. looking forward to welcoming you back in the near future! Judy Gui Marcom Manager Crowne Plaza Hefei

Parish, New York, United States
Reviewed 5 weeks ago via mobile

I arrived about midnight from the airport. Check in was smooth and room was ready. The room standard was very good and clean with all the amenities you expect from a western hotel in China. Breakfast buffet was extensive but lacking in some service like proactive coffee etc.

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Helpful?
Thank AndyPerlet
Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Dear Guest, thank you very much for your comments, we are very pleased that you are satisfied with our room, breakfast and amenities during your stay. I would like to thank you again for your comments as it is only through feedback like this that we are able to continually monitor and improve our services. We hope you will visit...

Malaysia
Reviewed 2 March 2017 via mobile

This is my second stay after last year trip. In general, this hotel still a good hotel to stay. Room is clean and bed is comfortable. Breakfast and dinner quality at Fiesta are great. Staffs are very helpful and attentive. They are readily available to render assistance friendlily. They introduced a breakfast check out counter. Which is a brilliant idea...

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Helpful?
Thank Hengor
Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you for taking the time to tell us about your experience at Crowne Plaza Hefei, m sorry to hear that when you stayed in our hotel, and we're very appreciated for your comments since its easy for us to know which part need to improve. We have taken note of each of your comments to take the corrective actions...

Herzliya, Israel
Reviewed 16 February 2017

Room was very comfortable. area to work is big and convenient. bath was very equipped and large enough for two people to use simultaneously. bad was big and comfortable. Price was good. Good breakfast with great amount of options

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Helpful?
Thank Yosi B
Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you very much for coming back and taking the time to share your stay experience with us!We appreciate your comments as we use your feedback to understand what we could improve better to make your future stays more joyful. We are very pleased to hear that you were satisfied with your stay.We look forward to your next visit with...

Devon
Reviewed 22 November 2016

Location is fairly central, about 30 mins form airport. I had a Superior King room which was very spacious with a great bathroom (walk-in shower room as well as a deep tub). Bed was 6 ft wide, comfortable, and good Wifi. Breakfast buffet had a large variety, public areas were clean and well maintained. Some noise from the train track...

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Helpful?
Thank VannessaB
Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you for providing us with feedback about your most recent stay. We are delighted to hear that you enjoyed your stay. Thank you for your nice comments about our hotel. we hope we can welcome you back to the Crowne Plaza Hefei.

UKMidlander
Reviewed 20 November 2016 via mobile

This was my second night in China, ever, so it's difficult to be objective when I have so little experience of local conditions. By UK standards however, the room was excellent being large, well equipped and quiet. The bathroom area had a tub and a superb walk-in shower. The public areas were all very smart in highly polished marble (but...

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Helpful?
Thank sixtusv
Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you for taking the time to write a review of your recent stay. and we're very appreciated for your comments since its easy for us to know which part need to improve. We have taken note of each of your comments to take the corrective actions with the corresponding departments. We will keep our service culture "One Step Ahead"...

Macau, China
Reviewed 9 November 2016 via mobile

Stayed three nights. Smooth check-in, friendly assistance. Gorgeous lobby. The young man who looked after my luggage was ever so courteous (pity I didn't get his name). Great room: comfy bed, spacious bathroom, good selection of tv channels. One can use Google at this hotel!! A pleasant surprise - made my work much easier. Check-out was fast. They got a...

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Thank K W
Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you for taking the time to write a review of your recent stay. We are very sorry for the inconvenient brought to you when your stay in Crowne Plaza Hefei. we're very appreciated for your comments since its easy for us to know which part need to improve. We have taken note of each of your comments to take...

Gurugram (Gurgaon), India
Reviewed 14 August 2016

Located in downtown Hefei this is a very good option for the business travelers and families alike. This is a modern hotel with good service and plenty of F&B options. The lobby is huge and the central chandelier is really an eye catcher. The check in formality could be a bit efficient though as the duty staff could not help...

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Helpful?
Thank Prabhangshu
Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you for taking the time to write a review of your recent stay. And we're very appreciated for your comments since its easy for us to know which part need to improve. Then can make our guests more happy. We will keep our service culture "One Step Ahead" always to be satisfied with more and more guests. Look forward...

Reviewed 26 July 2016

A nice hotel that offers all the comforts a traveler expects. In house dining with a good selection of local and western cuisine. Rooms are spacious and modern. The breakfast buffet is a delight with made to order dishes that will tickle your taste buds. A good place for meetings and company events.

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Helpful?
Thank Stephan P
Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you for sharing your recent stay experience with us. We are very glad that you liked our hotel. We look forward to welcome you back at Crowne Plaza Hefei in the near future.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Located at the intersection of Huangshan Road and West 2nd Ring, next to the New High-Tech Development Zone, close to the Municipal Administration District and Economic Development Zone, only 9 KM to the International Exhibition Centre and 15 KM to Hefei International Airport. It is within easy walking distance to Wal-Mart supermarket, China Cinema and 1912 Bar Street. ... more   less 

Additional Information about Crowne Plaza Hefei

Address: Building A, No.598 Huangshan Road, Hefei 230088, China
Region: China > Anhui > Hefei
Price Range: RM321 - RM713 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Hefei 4.5*
Number of rooms: 523
Reservation Options:
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Also Known As:
Crowne Plaza Hefei China - Anhui
Hotel Style:
#3 Business Hotel in Hefei
#4 Luxury Hotel in Hefei
#4 Best Value Hotel in Hefei
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Questions & Answers

Questions? Get answers from Crowne Plaza Hefei staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose room not facing the main road which can be bit nosy.”
  • Suite room
  • Suite with huge bathroom
X5670PEdaniels, 2 Apr 2017 | Read review
“request a room away from the train tracks”
VannessaB, 22 Nov 2016 | Read review
“Rooms on the South facing side are quieter.”
sunyswimpurch, 2 May 2016 | Read review
“Select higher floor and room that does not face the railway tracks. Noise from passing trains wakes you up although the frequency is low.”
  • Corridor in the room
  • Coffee making facility area
  • Beautiful and comfortable room
  • Huge bath amneties
YKH64, 13 Jan 2016 | Read review
“Choose rooms wisely, if you don't bring earplugs.”
keitha547, 9 Jul 2015 | Read review
5 of 5