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The Westin Xiamen

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#1 of 1,252 Hotels in Xiamen
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The Westin Xiamen
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380 Reviews from our TripAdvisor Community

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Showing 245: English reviews
Padua, Italy
Reviewed 12 January 2017 via mobile

It's a beautiful one hotel in Xiamen. Great Service Great rooms Great concierge Great food Great people Great gym Fast check in and fast checkout. Near at airport and all taxi driver now where it is. Good choice for business and for couple

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Helpful?
Thank nikly84
Westin X, GUEST EXPERIENCE TEAM at The Westin Xiamen, responded to this review

Dear nikly84, Thank you very much for your precious comments. It’s delighted to know that you are satisfied with every aspect of your recent stay. Here at Westin, you can eat, sleep, move, feel, work and play well, transcending the rigors of travel while you’re on the road. Much appreciate that you like our products and services, and taking to...

Sydney, Australia
Reviewed 10 January 2017

Exactly what you would expect from a Westin hotel. Hotel room are clean, good amenities, spacious and nice. Staff are pleasant and a relatively comfortable stay. Onsite restaurant is not as great. While there are a large variety and selection of different types of local and western food, quality is fairly average. Avoid cocktails. Good hotel for business stay.

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Helpful?
Thank patricklR713NI
Westin X, GUEST EXPERIENCE TEAM at The Westin Xiamen, responded to this review

Dear patricklR713NI, Thank you for your kindly five-star review. We are delighted to your recognition to our hotel. We will work harder to maintain our service and make it better. Our buffet provides lots kind of food. Chinese and Western foods are all available here. It is grateful for your suggestion on the food. We have already reflected your comments...

Sydney
Reviewed 10 January 2017

I found the Westin around 2 years ago and loved it. Have stayed around 10 times since and I think it gets better actually. Last night I checked in at 10pm and was warmly welcomed by Queenie on the front desk. As SPG Gold she ticked every box and included the room upgrade to a Suite. As per usual the...

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Helpful?
Thank DapsSydney
Westin X, GUEST EXPERIENCE TEAM at The Westin Xiamen, responded to this review

Dear DapsSydney, Thanks for taking your time to share your recent stay with us. We appreciate your recognition to our Westin brand. I am more than happy to hear that you are satisfied with our service. I will pass your kind word to Queenie. Our living room is equipped with comfortable sofa, tea table and other facilities. You are very...

Reviewed 9 January 2017 via mobile

地點很優 ,旁邊就是工人體育館,大買場,交通也非常便利,是來廈門的第一選擇,因大樓造型關係,前半棟的房間,隔局十分多,房型也不一定正方,但大部分的房間都蠻大的,設備也不差 40樓club lounge ,食物品質很好,但是空間坐位設計差,你可能要端盤子,把大樓繞一圈,還要錯過前台跟電梯的另一邊才有位子坐 Front desk staff miss Ella and Stella is great Thank u again for good service

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Helpful?
Thank A441KLjamesl
Westin X, GUEST EXPERIENCE TEAM at The Westin Xiamen, responded to this review
Google Translation

親愛的客人,您好。非常感謝您對我們的五星...

New York City, New York
Reviewed 6 January 2017 via mobile

Fairly new hotel , Rooms are nice size , great spacious bathroom lovely and we had a nice view from the 30th floor Room had a soaking tub , stand up shower - separate toilet area ... with huge window w the a view while having a bath .. this hotel Does not disappoint and worth the $. One of...

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Helpful?
Thank NRamsoomair
Westin X, GUEST EXPERIENCE TEAM at The Westin Xiamen, responded to this review

Dear Guest, Thank you for choosing The Westin Xiamen. We are grateful for your positive review. It's great to hear that you had an enjoyable breakfast in your recent stay with us. We carefully design our menu based on our SuperFoodsRx program to make you feel energetic and stay healthy. I would like to recommend you to try lunch and...

chicago
Reviewed 13 December 2016

It was a nice stay in Xiamen. The Westin delivered like you would expect. I would give it 5 stars but was not wowed at any point by the service or the amenities. I will definitely stay here again the next time I'm in Xiamen. I had dinner in the hotel, I recommend the Chinese restaurant over the buffet, and...

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Helpful?
Thank ChicagoJimbo
Westin X, GUEST EXPERIENCE TEAM at The Westin Xiamen, responded to this review

Dear Guest, Thank you for sharing your comments with us. It's delighted to know that you are satisfied with most of experience with us. Your comments will be shared with our service team, hope we can "WOW" you during your next visit to Xiamen. At Westin, it is our aim to make guest leaving better than when they arrived. We...

Mexico City, Mexico
Reviewed 11 December 2016

Great and beautiful building from the outside, but the rooms feel very dated. Even the breakfast has a lot of choices, in reality the flavors are quite weak. Normal service you would expect from a Westin.

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Helpful?
Thank draghignazzo
Westin X, GUEST EXPERIENCE TEAM at The Westin Xiamen, responded to this review

Dear Guest, Thank you for choosing The Westin Xiamen and taking time out to review us. It's great to hear that you like our hotel buildings, it's an ultra-modern complex and the highest building in this area. Also, delighted to know you had an enjoyable breakfast with us. For you next vist, I would like to recommend you to try...

Singapore
Reviewed 8 December 2016 via mobile

Second visit here and impressed again by the elegance of the room esp with the connecting bathroom (I had deluxe suite I think). Felt like a classy version of W hotel layout. Must be the best hotel in Xiamen!

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Helpful?
Thank JamBee
Westin X, Guest Experience Team at The Westin Xiamen, responded to this review

Dear Guest, Thanks a lot for reviewing the Westin Xiamen. We are delighted with your recognition to our hotel. We will work harder to maintain service and make it better. At Westin it is our aim to make guests leaving feeling better than when they arrived. We will keep developing our services and products and look forward to welcoming you...

Reviewed 28 November 2016

This is by far the best hotel in Xiamen for a business traveler. Rooms are big and with no noise. The shower is great and the wifi always works. The club area is well staffed with friendly people that want to make your visit flawless.

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Helpful?
Thank Dianascutie
Westin X, Westin Experience Team at The Westin Xiamen, responded to this review

Dear Guest, Thank you for choosing The Westin Xiamen. We appreciate your positive comment. We are delighted with your recognition to our hotel. We will work harder to maintain our service and make it better. At Westin it is our aim to make guests leaving feeling better than when they arrived. We will keep developing our services and products and...

Dieppe, France
Reviewed 27 November 2016

The hotel is good rooms are nice friendly staff location is not the best in town the breakfast can be improved as well as the in romm dining menu which is quite poor regarding the expectations we can have in 5 stars hotel

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Helpful?
Thank DJAIL
Westin X, GUEST EXPERIENCE TEAM at The Westin Xiamen, responded to this review

Dear Guest, Thank you very much for your precious comments. We would like to thank you for taking the time to give us feedback regards to your recent stay at The Westin Xiamen. Westin is defined by modern design, instinctive service and a rejuvenating atmosphere. We are glad that you are fond of our rooms. Our associates are trained to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
The Westin Xiamen is strategically located in the central business district, offering spectacular views of the scenic Yundang Lake, the lush Xianyue Mountains as well as the bustling and vibrant cityscape of Xiamen. As part of a lifestyle development within a unique open spaced city complex, the hotel's excellent location ensures that renewal is only a casual walk within the cinema, art centre, museum, exhibition halls, retail shopping and multiple purpose sport centers nearby. The hotel is just 15 minutes by car to the Gaoqi International Airport, and the city's business areas as well as local attractions, such as the Xiamen International Convention Centre, or the famous cafe street, Haiwan Park, Gulangyu are all easily accessible within 15 minutes from the hotel.At Westin, guests are eligible to join Make a Green Choice for conserving environment. For each night you deline housekeeping get SPG Starpoints awarded at checkout.The hotel also takes care of the guests with other services like Concierge, Business Center, and Gift Shop. Careful attention is paid to the most important elements of their stay to make sure the guests feel better than when they arrived.The Westin Xiamen is invested by Xiamen Iport Group and Xiamen Fliport Hotel Group, and managed by Westin Hotels & Resorts, part of Starwood Hotels & Resorts Worldwide, Inc. ... more   less 

Additional Information about The Westin Xiamen

Address: No.398 Xianyue Road, Siming District, Xiamen 361012, China
Region: China > Fujian > Xiamen
Price Range: RM580 - RM740 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Xiamen 4.5*
Number of rooms: 300
Reservation Options:
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Hotel Style:
#1 Spa Hotel in Xiamen
#1 Business Hotel in Xiamen
#1 Luxury Hotel in Xiamen
#3 Romantic Hotel in Xiamen
#18 Best Value Hotel in Xiamen
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Xiamen staff and other travellers.
4 questions
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New York City, New York
over a year ago
Xiamen, China

Dear Guest,

Thank your very much for your precious comments. We would like to thank you for taking the time to give us feedback regards to your recent stay at The Westin Xiamen. We appreciate your positive comments very much. We appreciate your compliments and recognition as it is a great motivating force for us to keep up with the service.

Besides buffet breakfast , we offer some more food and beverage options including SuperFoodsRx dishes in our a-la-carte menu and in room dining menu. At the same time, if you have any special requirements, just feel free to let us know, we will happily enhance your dining experience.

Our hotel location strategically located in the central business district, offering spectacular views of the scenic Yundang Lake, the lush Xianyue Mountains as well as the bustling and vibrant cityscape of Xiamen. As part of a lifestyle development within a unique open spaced city complex, the hotel’s excellent location ensures that renewal is only a casual walk within the cinema, art centre, museum, exhibition halls, retail shopping and multiple purpose sport centers nearby. The hotel is just 15 minutes by car to the Gaoqi International Airport, and the city’s business areas as well as local attractions, such as the Xiamen International Convention Centre, or the famous café street, Haiwan Park, Gulangyu are all easily accessible within 15 minutes from the hotel.

At Westin it is our aim to make sure our guests leave feeling better than when they arrived. We will keep developing our services and products, and we look forward to welcoming you back in the near future.

over a year ago

See all questions (4)

Questions? Get answers from The Westin Xiamen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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