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Grand Mercure Dongguan Humen by ACCOR

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Traveller (75)
Room & Suite (18)
Dining (10)
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Overview
  • Excellent17%
  • Very good56%
  • Average15%
  • Poor8%
  • Terrible4%
Travellers talk about
“high speed wifi”(2 reviews)
“business trip”(7 reviews)
“nice hotel”(3 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
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Reviews (123)
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1 - 5 of 56 reviews
Reviewed 17 December 2017 via mobile

Spent two weeks at this hotel even though i had a poor experience with the a/c when starting here the past summer. Since temperatures are lower now the room was comfortable. For the price, the room was a good value. As a guest, you also...More

Thank Peter G
Response from Michelle R, 客户关系经理 at Grand Mercure Dongguan Humen by ACCORResponded 24 January 2018

Thank you for taking the time to tell us about your experience at the Grand Mercure Dongguan Humen .I am sorry that your experience did not meet your expections,please allow me to express my sincerest apologies! At Grand Mercure ,we strive to provide a superior...More

Reviewed 2 November 2017

I stay 2 night first and come back 3 days later for 4 night. We feeling good experience...only dont change the breakfast menu. Thanks to Mrs casey and michelle for help us to go to exehibition and for anything allMore

Review collected in partnership with Accorhotels.com
Thank eddiewid
Response from Michelle R, 客户关系经理 at Grand Mercure Dongguan Humen by ACCORResponded 24 January 2018

Thank you for taking the time to tell us about your experience at the Grand Mercure Dongguan Humen .I am happy to hear that you enjoyed a comfortable stay with us . At Grand Mercure ,we strive to provide a superior service experience for every...More

Reviewed 30 October 2017 via mobile

Actually the initial impression was very good. The hotel is very clean and modern. The Check-in was fast and professional. The initial impression disappeared entirely at the first breakfast. It's below substandard and depressing. The highlight was the checkout. I never experienced such an unfriendly...More

Thank Bernhard H
Response from Michelle R, 客户关系经理 at Grand Mercure Dongguan Humen by ACCORResponded 24 January 2018

Thank you for taking the time to tell us about your experience at the Grand Mercure Dongguan Humen .I am sorry that your experience did not meet your expections,please allow me to express my sincerest apologies! At Grand Mercure ,we strive to provide a superior...More

Reviewed 10 October 2017 via mobile

Don’t get me wrong. For the price I paid this is a decent hotel. But the name Grand Mercure which to my opinion is a bit misleading. Because of it’s name, my expectation was high. I have stayed in a few Grand Mercure hotels before...More

2  Thank imperan
Response from Michelle R, 客户关系经理 at Grand Mercure Dongguan Humen by ACCORResponded 24 January 2018

Thank you for taking the time to tell us about your experience at the Grand Mercure Dongguan Humen .I am sorry that your experience did not meet your expections,please allow me to express my sincerest apologies! At Grand Mercure ,we strive to provide a superior...More

Reviewed 19 September 2017

A very good hotel with minimal decoration at the room!!! Food was very good with a big buffet with great variety of food most of them Chinese and some European!!!! Friendly stuff!!! Free WiFi within the hotel!!!More

Thank Dimitris T
Response from Michelle R, 客户关系经理 at Grand Mercure Dongguan Humen by ACCORResponded 24 January 2018

Thank you for taking the time to tell us about your experience at the Grand Mercure Dongguan Humen .I am happy to hear that you enjoyed a comfortable stay with us . At Grand Mercure ,we strive to provide a superior service experience for every...More

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Room Service
Free Parking
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Meeting Rooms
Concierge
Free Parking
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$42 - US$57 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Business Hotel in Dongguan
#40 Best Value Hotel in Dongguan
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$42 - US$57 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Business Hotel in Dongguan
#40 Best Value Hotel in Dongguan
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (75)
Room & Suite (18)
Dining (10)
Family and Play Areas (1)
Questions & Answers
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spiderbait
29 September 2015|
AnswerShow all 2 answers
Response from jennyang2015 | Reviewed this property |
Hi, it is Jenn, can you text me since I can't leave email address here. Front desk Manager, Mr. Tan, Li Lin. Or Take a taxi from Ferry to this hotel up to 20 Chinese Yuan. . Tel +86-769-85244888 ; Fax +86-769-85244333. I... More
0
Votes
Room Tips
"If possible, please avoid this hotel."
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"Higher floors are quieter; get one facing the park instead of the city"
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"All floors are good. Floor 20 and up receive extras (laundry/fruit). Corners rooms are larger."
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"Look for high raise rooms for good view of town"
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