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Futian Shangri-La Shenzhen

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Traveller (632)
Room & Suite (346)
Storyboard
Overview
  • Excellent76%
  • Very good19%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“horizon club”(58 reviews)
“cafe zen”(21 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from Futian Shangri-La Shenzhen
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Offers from Futian Shangri-La Shenzhen
Special Offer: Stay More, Earn More
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,638)
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502 results
Traveller rating
351
95
29
14
13
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LanguageEnglish
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351
95
29
14
13
Show reviews that mention
All reviewshorizon clubcafe zenwalk in wardrobegolden circlelobby loungecoco parkbusiness tripexcellent stayshangri la shenzhenexcellent hotelluxurious hotelsteam roomlate checkbreakfast buffethouse keepingfavorite hotelbusiness district
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1 - 5 of 502 reviews
Reviewed today via mobile

I’m working in lobby in Shangri-La today here, concall and customers meeting all day here. Enjoy a nice Chines tea and good food. I recommend this is the best hotel to stay in Shenzhen, best service and best location. Btw, Celina Chao provides good service...More

Review collected in partnership with 单个酒店
Thank RRStage20
Hotel's Favourite
Reviewed 4 weeks ago

If you have the opportunity, stay in the rooms of the Horizon Club, which would entitle you to the use and advantages of the same as breakfast in their exclusive restaurant surrounded on the 37th floor with spectacular views, a relaxed atmosphere and excellent service....More

Thank P6scu6l
Response from Jean Marc P, General Manager at Futian Shangri-La ShenzhenResponded 4 weeks ago

Dear Guest, Thank you for choosing to stay at Futian Shangri-La, Shenzhen and take your valuable time to share your stay experience. Thanks again for such delightful comments and your compliments for our colleagues are sincerely appreciated. We look forward to welcoming you back in...More

Reviewed yesterday

The service was absolutely outstanding and the views amazing. Food and Beverage was excellent and the staff were very attentive and friendly. Management were present and checking to make sure that every guest was happy and taken care of. The city was probably my favourite...More

Thank Brad G
Reviewed 2 days ago via mobile

Staff here is super helpful and nice. Nicole Cai was very attentive as she also proactively offered me a blanket when it became cold! Thanks shangrila! I thoroughly enjoyed my stay here. Will be back again!

Review collected in partnership with 单个酒店
Thank pinkshrimp825
Reviewed 4 days ago via mobile

Especially thanks to Guest Relation Danni & Jannie for their surprise to my birthday! Not because of the cake but your warm preparation and the words on the card. Shangri la always make you feel like home. Highly recommended and definitely coming back.

Thank angelizey2018
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Restaurant
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Wheelchair Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$157 - US$537 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Shenzhen
#1 Spa Hotel in Shenzhen
#6 Romantic Hotel in Shenzhen
#6 Business Hotel in Shenzhen
#215 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$157 - US$537 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Shenzhen
#1 Spa Hotel in Shenzhen
#6 Romantic Hotel in Shenzhen
#6 Business Hotel in Shenzhen
#215 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (632)
Room & Suite (346)
Dining (127)
Pool & Beach (26)
Business Centre & Event Rooms (38)
Amenities (32)
Questions & Answers
Ask a question
Cindy K
23 October 2015|
AnswerShow all 2 answers
Response from spiceguy | Reviewed this property |
Hi Cindy, taxis are easily available from your hotel, but I do not know the distance of Luohu mall. China Visa can be obtained but they have long queues, so it's better to obtain it before hand. Enjoy your stay, Stanley
0
Votes
Rosli B
20 April 2015|
Answer
Response from Jonathan R | Property representative |
Dear Rosli, Thank you for your enquiry on TripAdvisor and we are so glad that you are considering to choose Futian Shangri-La for your next visit in Shenzhen. Given that you have 5 family members traveling together, two... More
0
Votes
JohnDoe636
21 December 2014|
AnswerShow all 4 answers
Response from SLFT-Comms | Property representative |
Dear Guest, The hotel shuttle bus is only one way trip from hotel to Wan Chai and the price is RMB80. It takes around two hours. You can take public bus from Wai Chai Ferry to Huanggang port and then take a taxi back to our... More
0
Votes