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Futian Shangri-La Shenzhen

1,164 reviews
#9 of 2,865 Hotels in Shenzhen
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Traveller (456)
Room & Suite (297)
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Overview
  • Excellent68%
  • Very good26%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“horizon club”(43 reviews)
“cafe zen”(20 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Offers from Futian Shangri-La Shenzhen
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,164)Write a Review
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All reviewshorizon clubcafe zenwalk in wardrobegolden circlecoco parklobby loungebusiness tripexcellent stayshangri la shenzhenexcellent hotelhouse keepinggreat roomsbuffet breakfastfavorite hotelbusiness districtdim sumbusiness hotel
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11 - 15 of 440 reviews
Reviewed 9 January 2018 via mobile

We really enjoyed our stay here - a clean nice room and friendly staff. We want to specially thank Sherry Li, Renee Zhang and Danni Qu who made a massive effort to make my sons first birthday so fabulous! They have made the room look...More

Thank Eting L
Response from Chooi Li L, Hotel Manager at Futian Shangri-La ShenzhenResponded 5 weeks ago

Dear Eting, Thank you for choosing to stay at Futian Shangri-la, Shenzhen at such a special date and taking valuable time to highlight our rooms and services. Your kind comments regarding our services will be shared to the colleagues mentioned above and I thank you...More

Reviewed 3 January 2018 via mobile

It's a really nice hotel, Nice Chinese restaurant on second floor, Buffet breakfast are awesome, Many variety to choose from, Lobby lounge carries nice French wine, Staff are nice and polite, We book nine rooms in one night, Reception split us into different floors, Some...More

1  Thank oichingc2017
Response from Chooi Li L, Hotel Manager at Futian Shangri-La ShenzhenResponded 12 January 2018

Dear Oichingc2017, Thank you for staying at Futian Shangri-La, Shenzhen. We appreciate you taking the time to highlight our services and glad to know you had great experiences at our Restaurants. Our apologies for the unpleasant check in experience and we look forward to welcoming...More

Reviewed 28 December 2017

I stayed a few nights here on a work trip. The hotel staff were very friendly and the rooms were really comfortable. I had wonton noodles from the room service menu one night and it was ok. Nothing to write home about. The other night...More

Thank TamaramaSydney
Response from Jean-Marc P, General Manager at Futian Shangri-La ShenzhenResponded 31 December 2017

Dear TamaramaSydney Thank you very much for having recently stayed with us and thank you for having shared your comments on your experience with us. Happy to hear we could delight you all the way, excite for the Scampi and we apologize for that. Looking...More

Reviewed 15 December 2017 via mobile

Good service and room. Vintage Shang Ri La protocol expected of a business hotel . Service and breakfast were good. Recommend for busy business travelers who do not want any surprises and are comfortable with the Shang standardMore

Thank shaochongt
Response from Chooi Li L, Hotel Manager at Futian Shangri-La ShenzhenResponded 18 December 2017

Dear Shaochongt, Thank you for staying at Futian Shangri-La, Shenzhen. We appreciate you taking the time to share your experiences with other travellers. We are glad to learn that you had a comfortable time with us and appreciate your compliments towards our services. We look...More

Reviewed 29 November 2017 via mobile

This has got to be the worst hotel in Shenzhen! The staff are so rude that once my family was watching tv in our room and a staff rang the doorbell, but we didn’t hear the doorbell so the staff just helped herself and stomped...More

Thank Kevinyuan2017
Response from Jean-Marc P, General Manager at Futian Shangri-La ShenzhenResponded 1 December 2017

Dear Kevinyuan2017 Thank you for having recently stayed with us and thank you for sharing your comments. Sorry to hear that this experience has marred your impression of our Hotel. Please accept our apologies as our colleague entered the room after ringing and after waiting...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Restaurant
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$181 - US$341 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Shenzhen
#6 Business Hotel in Shenzhen
#8 Spa Hotel in Shenzhen
#9 Luxury Hotel in Shenzhen
#51 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$181 - US$341 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Shenzhen
#6 Business Hotel in Shenzhen
#8 Spa Hotel in Shenzhen
#9 Luxury Hotel in Shenzhen
#51 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (456)
Room & Suite (297)
Dining (102)
Pool & Beach (24)
Amenities (32)
Business Centre & Event Rooms (16)
Questions & Answers
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Cindy K
23 October 2015|
AnswerShow all 2 answers
Response from spiceguy | Reviewed this property |
Hi Cindy, taxis are easily available from your hotel, but I do not know the distance of Luohu mall. China Visa can be obtained but they have long queues, so it's better to obtain it before hand. Enjoy your stay, Stanley
0
Votes
Rosli B
20 April 2015|
Answer
Response from Jonathan R | Property representative |
Dear Rosli, Thank you for your enquiry on TripAdvisor and we are so glad that you are considering to choose Futian Shangri-La for your next visit in Shenzhen. Given that you have 5 family members traveling together, two... More
0
Votes
JohnDoe636
21 December 2014|
AnswerShow all 4 answers
Response from SLFT-Comms | Property representative |
Dear Guest, The hotel shuttle bus is only one way trip from hotel to Wan Chai and the price is RMB80. It takes around two hours. You can take public bus from Wai Chai Ferry to Huanggang port and then take a taxi back to our... More
0
Votes
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123
Room Tips
"No obvious bad locations observed"
Read review
"Horizon Club"
Read review
"Higher floors offer the best views"
Read review
"all rooms are very nice, I personally prefer the room facing north, better view"
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