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JW Marriott Hotel Shenzhen

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Traveller (682)
Room & Suite (147)
Dining (31)
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Overview
  • Excellent68%
  • Very good25%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“chef clement”(7 reviews)
“great hotel”(45 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Offers from JW Marriott Hotel Shenzhen
Special Offer: Free breakfasts & credits
Hotel packages
Hotel deals
Contact Info
Name/address in local language
Offers from JW Marriott Hotel Shenzhen
Special Offer: Free breakfasts & credits
Hotel packages
Hotel deals
Nearby Hotels
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
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Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$149.
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Reviews (1,088)
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Traveller rating
299
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11
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11 - 15 of 490 reviews
Reviewed 10 February 2018 via mobile

The excellent part, concierge team a chap called Alan and his shift counterpart called Parker. Alan made life getting around Shezhen so easy. He took care of everything like a friend and made sure all was going to plan, this being backed up by Parker....More

Thank what2expect
Response from JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel ShenzhenResponded 12 February 2018

Dear guest, Warm greetings from JW Marriott Shenzhen! Thank you for sharing your experience at the JW Marriott Hotel Shenzhen through the Tripadvisor. I appreciate your acknowledgement to our hotel service and product. It is always so encouraging for us to learn that our guests...More

Reviewed 8 February 2018

Recently, we've host our end of the year office party at JW Marriott Shenzhen. The evening party went out as smooth as silk without any problem. The banquet hall and its equipments were very nice and works well. And the hotel staffs were very helpful...More

Thank Will4012
Response from JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel ShenzhenResponded 9 February 2018

Dear guest, Warm greetings from JW Marriott Shenzhen! Thank you very much for having taken the time to post your comment. We are very pleased to read that you appreciated the service and enjoyed your visit in our hotel. It is always so encouraging for...More

Reviewed 27 January 2018

Have stayed in this hotel several times and the service has been excellent every time. Cherry, doing my room is excellent. Echo, Christy, Sammi, Mike, Angela, Aimee at the Lounge cannot be better . Christy makes me happy everyday when I meet her. Now she...More

Thank flowmella
Response from JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel ShenzhenResponded 29 January 2018

Dear guest, Warm greetings from JW Marriott Shenzhen! Thank you very much for having taken the time to post your comment. We are very pleased to read that you appreciated the service and enjoyed your visit in our hotel. It is always so encouraging for...More

Reviewed 24 January 2018 via mobile

This places looks modern from outside, but their service is not the best. The hairdryer doesn’t work in the room, cannot be plugged tightly on the wall and they tried three times still cannot fix it. When I checked in, the safe was locked and...More

Thank icyicyicy
Response from JWMarriott_Shenzhen, Manager at JW Marriott Hotel ShenzhenResponded 25 January 2018

Dear guest, Thank you very much for choosing JW Marriott Hotel Shenzhen and taking the time to give us the feedback. We would like to take this opportunity to apologize for the inconvenience during your visit. We have dealt with your comments seriously and have...More

Reviewed 22 January 2018 via mobile

I have stayed at this property on numerous occasions. It is conveniently located near a major MTR station and makes getting around very easy. The rooms are excellent and so is the staff. Where the property really excels is the executive lounge. I am a...More

Thank JCinNC1968
Response from JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel ShenzhenResponded 23 January 2018

Dear guest, We would like to thank you for choosing JW Marriott Hotel and taking the time to share with us your accommodation experience. We are very pleased to know that you appreciated our hotel service and enjoyed your visit in hotel. Your satisfaction is...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Pool
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Pool
Spa
Hot Tub
Outdoor pool
Details
Price range
US$148 - US$302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Shenzhen
#11 Spa Hotel in Shenzhen
#12 Business Hotel in Shenzhen
#13 Luxury Hotel in Shenzhen
#220 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$148 - US$302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Shenzhen
#11 Spa Hotel in Shenzhen
#12 Business Hotel in Shenzhen
#13 Luxury Hotel in Shenzhen
#220 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (682)
Room & Suite (147)
Dining (31)
Pool & Beach (5)
Business Centre & Event Rooms (15)
Questions & Answers
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DKO1K
18 February 2018|
AnswerShow all 2 answers
Response from MrLeoric | Reviewed this property |
Best would be to question them upon your next visit or to drop them an email .
0
Votes
ehillestad
1 January 2018|
AnswerShow all 4 answers
Response from UtahGlacier | Reviewed this property |
About 1 1/2 hour from HK airport, including crossing borders if not busy. China has changed the Visa policy a few times, not sure about the 1 day stay requirement.
0
Votes
Google Translation
dramatic_entrance
23 December 2017|
AnswerShow all 4 answers
Response from UtahGlacier | Reviewed this property |
Taxi is your best option, about a 30 minuets ride, cost roughly 100 RMB.
0
Votes
Google Translation
Room Tips
"If you ask and get a corner room you can have a bath overlooking the city."
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"Exceptional service"
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"Check if the have a room without carpet!"
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"best views"
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