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The Ritz-Carlton, Shenzhen

Traveller (1024)
360
Panoramas (32)
Dining (109)
Overview
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116 Fuhua San Road Futian District, Shenzhen 518048 China See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
Additional information
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Offers from The Ritz-Carlton, Shenzhen
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Rooms
3 Feb4 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,651)
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669 results
Traveller rating
565
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All reviews the club lounge ladies and gentlemen convention center guest relations home away from home duty manager general manager second home business trip special thanks coco park excellent hotel favorite hotel breakfast buffet is futian district lobby bar outdoor pool
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1 - 5 of 669 reviews
Reviewed 6 days ago

Service excellence is what I think of first when I think about the Ritz-Carlton Shenzhen. I led a group of 16 undergraduate students from the US to Shenzhen and I selected the Ritz-Carlton as our home for the week. Even before we arrived at the...More

Date of stay: December 2018
Thank Erwin P
Response from Maggie C, Hotel Manager at The Ritz-Carlton, ShenzhenResponded 2 days ago

Dear Erwin P, Warmest greetings from Your Ritz-Carlton, Shenzhen and thank you for taking the time to share your very nice comments on TripAdvisor! I am most delighted to hear that you had a fantastic stay at Your Ritz-Carlton, Shenzhen that you enjoyed the incredible...More

Reviewed 1 week ago

This is a lovely hotel in the heart of Shenzhen. The rooms are very large with extremely comfortable beds and great amenities. The bathrooms are fantastic with a bath at the window giving spectacular views of the city. Try to get a higher floor if...More

Date of stay: January 2019
Thank Juliet W
Reviewed 1 week ago via mobile

Not so good Ritz Carlton , room have bad smell and old , was not the level , to make the checking need to wait 5 minutes the 2 staff finish to talk together and than they don’t care about Platinum Elite !!! No respect...More

Date of stay: January 2019
Thank jeromesh2001
Response from Maggie C, Hotel Manager at The Ritz-Carlton, ShenzhenResponded 6 days ago

Dear jeromesh2001, Thank you very much for taking your time to share your experience regarding your recent stay with us. Please accept my sincere apologies for falling short of your expectations. We definitely recognize the elite members' great loyalty and support for our hotels and...More

Reviewed 1 week ago via mobile

It was my first time to visit Shenzhen, and i chose to stay in the RCSZ. Although the property itself is a bit old, the hotels’ genuine care and the ability to focus on details have impressed me. Thank you to Sunny Tian, the GRO...More

Date of stay: January 2019
Thank junlu3000
Reviewed 1 week ago

The location, room and accommodation were by far the best you may ever find. What made this trip memorable were the kind people that work there and make you feel welcome at the end of a busy work day. We really enjoyed seeing Crystal greet...More

Date of stay: November 2018
Thank kengEANX
View more reviews
About
Description
Discover luxury at The Ritz-Carlton, Shenzhen. A gem among hotels in Shenzhen City, China, we offer a perfect blend of modern comforts and worldwide elegance, in a superior setting near the Shenzhen More Convention Center and the Exhibition Center in the Business District. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Adult pool
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Travellers' Choice2019 Winner
Certificate of Excellence
Travellers' Choice2019 Winner
Certificate of Excellence
Hotel Style
Romantic
,
Business
,
Luxury
,
Spa
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2019 Winner
Certificate of Excellence
Travellers' Choice2019 Winner
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Business
,
Luxury
,
Spa
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
280
Price range
US$213 - US$1,007 (Based on Average Rates for a Standard Room)
Also Known As
The Ritz-Carlton, Shenzhen Hotel Shenzhen
Location
China > Guangdong > Shenzhen > Civic Center
Hotel class
Awards & Recognition
Travellers' Choice2019 Winner
Certificate of Excellence
Travellers' Choice2019 Winner
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Business
,
Luxury
,
Spa
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
280
Price range
US$213 - US$1,007 (Based on Average Rates for a Standard Room)
Also Known As
The Ritz-Carlton, Shenzhen Hotel Shenzhen
Location
China > Guangdong > Shenzhen > Civic Center
Photos
Traveller (1,024)
Room & Suite (371)
Dining (109)
Pool & Beach (20)
Amenities (19)
Business Centre & Event Rooms (11)
Family and Play Areas (2)
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Questions & Answers
Ask a question
Via_Claire
15 May 2018|
AnswerShow all 2 answers
Response from Anglotraveller | Reviewed this property |
It did for our group up to about 22:00 hours (but I might be a bit out on the time)
1
Vote
michellelui2412
21 June 2015|
Answer
Response from Maggie C | Property representative |
Dear michellelui2412 To answer your concern regarding kids access to club lounge, we do not restrict kids to access lounge as we trust they will behave well. And in our lounge there will be variance 5 times food and... More
2
Votes
ZYelds
30 July 2014|
Answer
Response from Maggie C | Property representative |
Dear Sir, Warm greetings from The Ritz-Carlton, Shenzhen. Regarding the transportation bus service from Hongkong airport to our hotel. In Hongkong airport have shuttle bus to the border(the name is Huanggang... More
0
Votes
Room Tips
"Garden rooms for the view"
180erwinp
6 days ago
Read review
"balcony in the Premier suite if you can afford, you are gonna love it for sure!"
stayfrosty
18 Dec 2018
Read review
"City view for great light show . Junior Suite (not separate rooms , one studio style with two large TVs) ..."
alexanderu
17 Nov 2018
Read review
"Rooms have good view"
alice9373
29 Oct 2018
Read review
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