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The Ritz-Carlton, Shenzhen

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Traveller (880)
Room & Suite (385)
Dining (106)
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Overview
Hotel website
116 Fuhua San Road Futian District, Shenzhen 518048 China See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
Additional information
Visit Hotel Website
Offers from The Ritz-Carlton, Shenzhen
Special Offer: Member Rates
Hotel packages
Rooms
7 Oct8 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,415)
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638 results
Traveller rating
539
72
17
4
6
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LanguageEnglish
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539
72
17
4
6
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All reviewsthe club loungeladies and gentlemenconvention centerguest relationsgeneral managersecond homehome away from homeduty managerroom servicebusiness tripservice levelspecial thankscoco parkexcellent hotelfavorite hotelbreakfast buffet isoutdoor pool
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1 - 5 of 638 reviews
Reviewed yesterday

Shenzhen appears to be very pleasant, and so was the Ritz. Spacious rooms, nice bathroom, excellent gym & gym staff. Good breakfast. The hotel is located in a nice neighborhood with lots of restaurants and bars.

Thank DutchTree
Reviewed 1 week ago

I've stayed at the Shenzhen Ritz two times now and I feel it a home away from home. Cici, Serena, Iris, Monica, Ashley, Maggie, Jack, and Tamara (just to name a few) provided such amazing service. You'll not find a friendlier, more helpful staff, and...More

Thank PaulP5662
Reviewed 1 week ago

This hotel has outstanding service. The staff are extremely friendly and attentive (with great english). The rooms are impeccable and the breakfast buffet is also great. I highly recommend staying here!

Thank BridgetAF618
Reviewed 1 week ago via mobile

One night stay before the Tropical Cyclone, Ritz is always perfect as every one in the world. Yoky Han & Jayden in the breakfast provides great service, 11 bottles of water provided in the room!!! Great view and location, walk to shopping area.

Thank Paul J
Reviewed 2 weeks ago via mobile

I had an amazing stay at The Ritz-Carlton Shenzhen. Room is nice and clean The location is superb as there are many shopping mall & restaurants nearby to choose from. The guest service staff, ms sabrina wong, is very friendly & demonstrate high level of...More

Thank MynameisLEE
Response from Iwan D, General Manager at The Ritz-Carlton, ShenzhenResponded 2 weeks ago

Dear MynameisLEE, Thank you for taking the time to share your very nice comments on TripAdvisor! I am most delighted to hear that you had a fantastic stay at The Ritz-Carlton, Shenzhen, and you were especially impressed by the genuine care and friendly services provided...More

View more reviews
About
Description
Discover luxury at The Ritz-Carlton, Shenzhen. A gem among hotels in Shenzhen City, China, we offer a perfect blend of modern comforts and worldwide elegance, in a superior setting near the Shenzhen ...More Convention Center and the Exhibition Center in the Business District. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Adult pool
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Business
,
Romantic
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
280
Price range
US$192 - US$396 (Based on Average Rates for a Standard Room)
Also Known As
The Ritz-Carlton, Shenzhen Hotel Shenzhen
Location
China > Guangdong > Shenzhen > Civic Center
Photos
Traveller (880)
Room & Suite (385)
Dining (106)
Pool & Beach (19)
Amenities (19)
Business Centre & Event Rooms (13)
Family and Play Areas (2)
Nearby
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Nearby AttractionsSee all 549 attractions in Shenzhen
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Questions & Answers
Ask a question
Via_Claire
15 May 2018|
AnswerShow all 2 answers
Response from Anglotraveller | Reviewed this property |
It did for our group up to about 22:00 hours (but I might be a bit out on the time)
1
Vote
michellelui2412
21 June 2015|
Answer
Response from Iwan D | Property representative |
Dear michellelui2412 To answer your concern regarding kids access to club lounge, we do not restrict kids to access lounge as we trust they will behave well. And in our lounge there will be variance 5 times food and... More
2
Votes
ZYelds
30 July 2014|
Answer
Response from Iwan D | Property representative |
Dear Sir, Warm greetings from The Ritz-Carlton, Shenzhen. Regarding the transportation bus service from Hongkong airport to our hotel. In Hongkong airport have shuttle bus to the border(the name is Huanggang... More
0
Votes
Room Tips
"Get a room on the lounge floor. Has the best views"
Read review
"Book this hotel using American Express Platinum card to get free upgrade and $100 food and beverage credit."
Read review
"Corner suites are large and sunny"
Read review
"Excellently services,City view,Swimming pool view"
Read review
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