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The Westin Shenzhen Nanshan

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Traveller (402)
Room & Suite (165)
Dining (58)
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Overview
  • Excellent62%
  • Very good30%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“grange grill”(21 reviews)
“theme park”(29 reviews)
“shopping mall”(42 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
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Reviews (641)
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207
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29
11
4
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All reviewsgrange grilltheme parkshopping mallheavenly bedholiday plazaspg platinum memberhappy valleyhigh end mallexcellent roommy home away from homeroom facingtop floorrooftop barsubway stationvery nice hotelbusiness travelersplendid china
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1 - 5 of 351 reviews
Reviewed yesterday via mobile

Was served by Maggie Ma. She is fantastic, very customer friendly, provide upmost services which catered to my needs during my stay here. The hotel facilities are good, but one pint to bring up is about getting a taxi in the morning. It is extremely...More

Review collected in partnership with 单个酒店
Thank GweeSC
Response from TheWestinShenzhen, General Manager at The Westin Shenzhen NanshanResponded yesterday

Dear GweeSC, Sunny Greetings from the Westin Shenzhen Nanshan and thank you so much for your feedback on TripAdvisor. I am glad to hear that you enjoyed your recent stay and note the exceptional service that you received from Maggie in our Westin Club Lounge....More

Reviewed 1 week ago

This was a stop on a recent business trip across Asia. I was very pleased with the beautiful room, the very friendly service, and the convenience of a nice mall next door. I found the bathroom layout very interesting. The tub was in the center...More

Thank Lee J
Response from TheWestinShenzhen, General Manager at The Westin Shenzhen NanshanResponded 1 week ago

Dear Lee J Thank you so much for your lovely review on TripAdvisor! It is a great pleasure to read your kind comment about our hotel and the team. Yes, the hotel does enjoy a great location being adjacent to the Yitian Holiday Plaza Shopping...More

Reviewed 1 week ago via mobile

Located in NanShan district. The amenities, convenience, services available are adequate - I would not view this property as 5-Star luxury hotel, but adequate. For a quick business stay, it is sufficient. The hotel does have swimming pool and spa. It also has a chinese...More

Thank Maryann T
Response from TheWestinShenzhen, General Manager at The Westin Shenzhen NanshanResponded 1 week ago

Hello there Maryann T, Thank you for choosing the Westin Shenzhen Nanshan as your preferred hotel in Shenzhen. We are happy to hear that you found our hotels location, Westin Heavenly Bed, amenities and service to your liking. I do appreciate your comments regarding the...More

Reviewed 2 weeks ago

I have stayed quite many times in this hotel when doing business in Shenzhen. The crew in the lounge are very friendly and patient making any necessary arrangement you need. I have had lots of special requests an they have always been helpful. In China...More

Thank TveViking
Response from TheWestinShenzhen, Front Office Manager at The Westin Shenzhen NanshanResponded 2 weeks ago

Dear TveViking Renewal greetings from the Westin Shenzhen Nanshan! Thank you very much for your feedback.We are very glad that you had an enjoyable stay with us. we will definitely try our best to accommodate it for you whenever it is available. I would like...More

Reviewed 3 weeks ago via mobile

The time I spent in the hotel was fantastic. Jaden on concierge was a great help! Thanks Jaden. Will play you basketball soon. Thank you to all the staff for being so helpful and for changing our room at the last minute.More

Thank Foodcritic790
Response from TheWestinShenzhen, General Manager at The Westin Shenzhen NanshanResponded 3 weeks ago

Hello There Foodcritic790, Many thanks for your kind feedback on TripAdvisor. We are so glad to hear that you enjoyed our hotel and especially the service that you received from Jaden. Our team does try to go beyond providing personal experiences to all of our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Outdoor pool
Details
Price range
US$153 - US$324 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Shenzhen
#9 Business Hotel in Shenzhen
#10 Luxury Hotel in Shenzhen
#219 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$153 - US$324 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Shenzhen
#9 Business Hotel in Shenzhen
#10 Luxury Hotel in Shenzhen
#219 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (402)
Room & Suite (165)
Dining (58)
Pool & Beach (10)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
MinTeo
29 January 2018|
AnswerShow all 4 answers
Response from TheWestinShenzhen | Property representative |
Yes, extra beds are available. Please contact the hotel prior to your arrival for more details so we can prepare accordingly.
0
Votes
NinjaLZG
13 September 2017|
AnswerShow all 5 answers
Response from TheWestinShenzhen | Property representative |
Hello Nivardo, Yes are in house guests can enjoy the steam and sauna facilities at our Westin Workout Fitness Studio on a complimentary basis. Do enjoy your stay with us. David Cuddon General Manager
0
Votes
Room Tips
"High floor rooms for less noise."
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"Comfortable room and bed"
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"You cannot go wrong with any of the rooms but obviously the top rooms have great view of Shenzhen."
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"Lounge is a good place to relax, have meeting"
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