We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ascott Maillen Shenzhen

Save
Traveller (53)
Room & Suite (27)
Dining (7)
Nearby Hotels
See allSee all
Membership_Slide_Up_Placement_on_Hotel_Review_Price_Refresh
Save this hotel
and keep track of your top hotel finds.
Save now
Overview
  • Excellent51%
  • Very good38%
  • Average8%
  • Poor1%
  • Terrible2%
Travellers talk about
“sea world”(20 reviews)
“quiet area”(3 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Contact Info
Name/address in local language
Nearby Hotels
See allSee all
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (146)
Filter reviews
99 results
Traveller rating
51
32
13
1
2
Traveller type
Time of year
LanguageEnglish
More languages
51
32
13
1
2
Show reviews that mention
All reviewssea worldtwo bedroom apartmentquiet areahkg airportgym and swimming poolmain buildingrestaurants and barsfree upgradefree breakfastnice hotelfavorite hotelbooked this hotelclean roomsferry terminalbusiness hotelother hotelslocation is great
FilterEnglish
Updating list...
1 - 5 of 99 reviews
Reviewed yesterday

The room size is ok. Beds are hard but the pillows are good. Strange bathroom with washing outside in the room. You dont want to share the room with anyone else. A big balcony but nothing to sit on. If you leave early to airport...More

Thank Karin S
Response from Vicki Z, Front Office Manager at Ascott Maillen ShenzhenResponded today

Dear guest, We are sorry to hear about your disappointment with Ascott Maillen Shenzhen and that we could not make your stay more comfortable. Please allow us 3 working days while we look into your concern about the restaurant service. Once again, please accept our...More

Reviewed 1 February 2018

Room was very dark. Shower head did not work well. Lighting switches not practical. Dining room was closed to paying desks! I had to carry my food to my room as there was no room service and I had to return my dirty dishes to...More

Review collected in partnership with this hotel
Thank 689astridc
Response from Vicki Z, Front Office Manager at Ascott Maillen ShenzhenResponded 4 February 2018

We are sorry to hear about your disappointment with Ascott Maillen Shenzhen and that we could not make your stay more comfortable. As we are keen to make improvements to enhance our residents’ overall stay at our properties, I have shared your feedback with the...More

Reviewed 16 January 2018

I now staying at this hotel. I think hotel total level is average. Security is better than others. But there are a little far from down town. So it is not good to buy something near here. and it has troublesome to enter after pm...More

Review collected in partnership with this hotel
Thank shigekim2018
Response from Vicki Z, Front Office Manager at Ascott Maillen ShenzhenResponded 18 January 2018

Thank you very much for taking the time to tell us about your recent stay. We look forward to welcoming you again to stay with us at Ascott Maillen Shenzhen.

Reviewed 15 January 2018

Breakfast is very good: chinese and European orientated breakfast service, book at least 6th - 8th floor in order to get a phantasic view about Shekou. Gym and Swimming pool are very well maintained, easy to use and enjoyable. Overall, a very good Business hotel

Review collected in partnership with this hotel
Thank marc_nikutowski
Response from Vicki Z, Front Office Manager at Ascott Maillen ShenzhenResponded 18 January 2018

Thank you very much for taking the time to tell us about your recent stay. We look forward to welcoming you again to stay with us at Ascott Maillen Shenzhen.

Reviewed 1 January 2018

It has all excellent features and location. Service and staff are awesome. Amazing studio. It has no issues to stay. Restruarent is good. Quality of food is good. You also can cook in room. Visit to malls and sea is very near. Clean place.

Review collected in partnership with this hotel
Thank suneetsingh
Response from Vicki Z, Front Office Manager at Ascott Maillen ShenzhenResponded 2 January 2018

Thank you very much for taking the time to tell us about your recent stay. We look forward to welcoming you again to stay with us at Ascott Maillen Shenzhen.

View more reviews
Nearby Hotels
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Parking
Hotel Amenities
Dry Cleaning
Meeting Rooms
Laundry Service
Free Parking
Business Centre with Internet Access
Concierge
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Indoor pool
Tennis Court
Details
Price range
US$122 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Shenzhen
#33 Luxury Hotel in Shenzhen
#177 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$122 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Shenzhen
#33 Luxury Hotel in Shenzhen
#177 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Add Photo Photos
Traveller (53)
Room & Suite (27)
Dining (7)
Pool & Beach (2)
Questions & Answers
Get quick answers from Ascott Maillen Shenzhen staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"I can not understand what I need to write this space. Pls teach us example"
Read review
"Book via the official website for free breakfast and the lowest rate."
Read review
"Avoid checking in at night as the way up from the MRT station is poorly lit and with few pedestrians."
Read review
"It's okay"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing