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Novotel Shenzhen Watergate

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281 Reviews from our TripAdvisor Community

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Showing 178: English reviews
Reviewed 19 September 2016

We stayed here for 3 nights over the mid-autumn festival and it was rather enjoyable. Full review of stay below. A taxi from the SZ airport to this hotel should be around RMB130 (or no more than RMB150 for non-peak traffic hours). A travel tip for you is to get the hotel name ready in Chinese before you arrive as...

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Thank mcrulu
Oxford, United Kingdom
Reviewed 15 September 2016 via mobile

Stayed in this hotel for 11 nights on a business trip. Location is close to Shenzhen city centre and it's 5 minutes walk to Grand Theatre metro station. Metro line 9 station will be even closer once it is open (in construction now). Staff at reception speak basic English to sort everything (was transferred to speak with them when other...

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Thank ShatzH
Singapore, Singapore
Reviewed 5 September 2016

Fly into HK on a Red Eye flight and make my way to Shenzhen in the early morning. and I was able to checkin before 12. I have to say that they are able to accommodate my early arrival. The room is clean and spacious, comfortable washroom and nice Queen size bed. Only set back as that they don't have...

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Thank Rakafet
Singapore, Singapore
Reviewed 5 September 2016

Book this hotel online with Expedia for 2 nights, but some how the document shows 1 night. Not sure if is my error or expedia. Check in was rather smooth, since is payment over the counter, they took a deposit and gives me the room. Room is comfortable, clean and good size. Requested for a Firm/ Hard Pillow but the...

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1Thank Peter_Ongsg
Cambridgeshire, United Kingdom
Reviewed 10 August 2016

Hotel was not especially nice but did the job of providing shelter for the night. The Restaurant next door was nice, but the restaurant on the hotel was not so appetizing, i did not take up the offer of breakfast. The bed felt it was made from a broken door and the mattress was about 2 inches thick. Again I...

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Thank JamesSherwood
Singapore, Singapore
Reviewed 27 July 2016

Requestes for iron and iron board, came iron with leaking steel stained again water and stained my cloths; Swimming pool with brown Color residue in the pool and with dirt like bubbles on the pool water surface

Review collected in partnership with Accorhotels.com
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Thank EricKoh78
Reviewed 26 July 2016 via mobile

After checking in, went into the room and found the carpet soaked in water from over flowing from the bathroom shower from the previous guests! Had to have our room changed. Rooms were nothing like the pictures shown on the website, hotel is meant to be a 5star hotel, I would not even classify it as a 2 star! for...

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Thank Ajay488
Macau, China
Reviewed 18 July 2016

Spent 1 night in Shenzhen, as a Le Club Accor member, I booked this Novotel Shenzhen Watergate. We arrived to check-in at the counter but it seems like only one lady is able to process the check-in for all the guess in the lobby, despite 4 staffs behind the counter. We asked a front office staff where to find the...

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1Thank HughSmn
Reviewed 30 June 2016 via mobile

Cost us about 20 rmb from lowu train station. taxi dropped us off at the back and signage was pretty poor so found the reception quite hard to locate. Room looked decent, location good, but the smell was terrible. cancelled our second night and won't be going back there again.

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Thank Mockingbirdmedia
Singapore, Singapore
Reviewed 21 June 2016

In general, it is not bad. However when I checked in at Novotel Watergate, Shenzhen on 15Jun16 with an advanced booking, surprisingly I was told that I had not any booking there. After I showed them the booking confirmation email, then they checked again with another office (Asia?) and finally found my booking record. But I had to wait for...

Review collected in partnership with Accorhotels.com
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Thank Lingge X

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Novotel Shenzhen Watergate is an ideal destination for guests travelling on business to the port city of Shenzhen, home of the first Special Economic Zone in China, located in the financial district on Shennan Zhong Road. 40 mins drive to Shenzhen Bao'an International Airport & 10 mins drive to the railway station.140 spacious rooms with broadband Internet access, along with conference facilities for up to 100 people in a theater-style arrangement, plus restaurant, bar, outdoor pool, gymnasium & parking. ... more   less 

Additional Information about Novotel Shenzhen Watergate

Address: No.1019 Shennan Middle Road, Futian District, Shenzhen 518031, China
Region: China > Guangdong > Shenzhen > Huaqiang North
Price Range: RM283 - RM468 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Shenzhen Watergate 4*
Number of rooms: 140
Reservation Options:
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Also Known As:
Novotel Watergate Shenzhen Hotel Shenzhen
Novotel Shenzhen
Shenzhen Novotel
Hotel Style:
#71 Luxury Hotel in Shenzhen
#81 Best Value Hotel in Shenzhen
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Shenzhen Watergate staff and other travellers.
3 questions
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over a year ago

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Questions? Get answers from Novotel Shenzhen Watergate staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you adjust the air conditioning to suit you, with a low speed fan. High fan means high noise at night.”
 of 5 bubbles PingBoy, 1 Dec 2016 | Read review
“Ask for non smoking”
 of 5 bubbles Rakafet, 4 Sep 2016 | Read review
“Non Smoking room will be good if you don't smoke”
  • So call Mini bar
  • Tub !
  • Spacious Room
  • Around the hotel
  • Good Queen size bed
  • Bath room
 of 5 bubbles Peter_Ongsg, 4 Sep 2016 | Read review
“Welcome non-smoker only”
 of 5 bubbles 532yannyc, 2 Mar 2016 | Read review
“Near metro station”
 of 5 bubbles D1047FCpaulp, 31 Jan 2016 | Read review
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