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The Venice Raytour Hotel Shenzhen

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#34 of 2,755 Hotels in Shenzhen
Certificate of Excellence
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1 room 2 adults 0 children
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The Venice Raytour Hotel Shenzhen
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783 Reviews from our TripAdvisor Community

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Showing 163: English reviews
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Reviewed 4 weeks ago via mobile

The Venice is most likely intended for tour trips and at the same time some services were cut - for example there aren't any bars in the hotel so if you are expecting to eat/drink after your trip it doesn't work out in this hotel. In terms of price/quality I would say average. Nothing to shout about the quality but...

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Helpful?
Thank 424pekkah
Anna L, Manager at The Venice Raytour Hotel Shenzhen, responded to this review

Dear Guest, many thanks for sharing with us your opinion. In our hotel there are Chinese restaurant, Interntional buffer, Italian restaurant and a Hot Pot Restaurant. We do have a pool side bar but at the present moment it is under renovation. If you had any question during stay in hotel ,you can contat our Assistant Manager.We hope that next...

Thessaloniki Region, Greece
Reviewed 6 March 2017

The Hotel brings you in Romantic europe from the begiing with two gondolas front of the main entrace and saint Marco square . Interior colours very nice and happy . doormen on traditional uniform and hat . very good hotel especially for westerns who travel for long time in china . Another advantage of the hotel it is the location...

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Helpful?
Thank Theodoulos T
Anna L, Manager at The Venice Raytour Hotel Shenzhen, responded to this review

Dear guest: Thank you very much for your support, I am glad that you are satisfied with our hotel, we hope to provide you with better service in the future, and look forward to your visit again, I wish you a happy life!

Manchester, United Kingdom
Reviewed 5 February 2017

I stay here regularly on my China trips. The Venice, is good hotel in a good location within Shenzhen. Rooms are spacious, modern, and tidy. Staff are always very friendly and helpful and speak very good English. The food in the main restaurant is ok. Its a buffet style service, with a mix of European food and Chinese. There are...

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Helpful?
Thank Travelsalotglobally
Anna L, Manager at The Venice Raytour Hotel Shenzhen, responded to this review

Dear guest: Thank you very much for your support, I am glad that you are satisfied with our hotel, we hope to provide you with better service in the future, and look forward to your visit again, I wish you a happy life!

Sydney
Reviewed 5 February 2017

This hotel was booked for me and had no idea of what I was in for. The greeting from the start was fantastic and the who atmosphere was unique for China. The rooms were stunning and the executive lounge was tremendous. Great views with roof top access and fine food and drinks with 5 star service. The same lounge was...

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Helpful?
Thank Ian F
Shenzhen, China
Reviewed 20 December 2016

I had an amazing room with an amazing view. Then they scheduled a super loud party in the pool area. All evening the music was just blasting to the point that I couldn't work or sleep and I was on the 14th floor. There was over an hour of sound checks alone. They offered me a new room and as...

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Thank cantWorkOrSleep
Bangkok, Thailand
Reviewed 12 December 2016

Was only a short stay that did not allow to explore the area or use the hotel facilities much. But the hotel is central, department store with shops and restaurants across the road. Received a room upgrade that allowed me to stay on the top floor in one of the business rooms. Worthwhile to take, great wortkspace. Nice view, comfortable...

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Thank Torsten_Kr
Reviewed 4 December 2016

Been in The Venice since it use to be Crown Plaza, and always enjoyed it. But now I want to speak about Marco's. I was trying to find Marco's by itself on tripadvisor. The chinese restaurant in Venice is a great place to have lunch or dinner with western friends! If you would like to introduce a western guy to...

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Helpful?
Thank Catalin O
Anna L, Manager at The Venice Raytour Hotel Shenzhen, responded to this review

Dear guest: Thank you very much for your support, I am glad that you are satisfied with our hotel, we hope to provide you with better service in the future, and look forward to your visit again, I wish you a happy life!

Coventry, United Kingdom
Reviewed 3 December 2016

It helped I got upgraded for some inexplicable reason but I had a great time in the hotel - I stayed there for three nights. Most meals were outside with the team but I highly recommend the breakfast - I could find plenty of vegetarian options. Would go there again if I am in Shenzhen!

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Thank ksganesh100
Mayfield, United Kingdom
Reviewed 26 November 2016 via mobile

Booked at the last minute. Rooms are clean and well appointed. Restaurants serve both Asian and western cuisine. Staff are helpful and are multilingual. The hotel is well located for shopping, down town and directly opposite the window of the world tourist attraction.

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Thank terrie_martin2016
Anna L, Manager at The Venice Raytour Hotel Shenzhen, responded to this review

Dear guest: Thank you very much for your support, I am glad that you are satisfied with our hotel, we hope to provide you with better service in the future, and look forward to your visit again, I wish you a happy life!

Gatineau, Canada
Reviewed 13 November 2016

The hotel overall is a bit dated and certainly not worth 5* as it claims to be. The bedrooms are comfortable but the windows aren't sound proof so there is a significant amount of street noise. The restaurants are limited in options but the buffet is pretty good. There is no bar or lounge at the lobby, which is very...

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Helpful?
Thank BBreton
Anna L, Manager at The Venice Raytour Hotel Shenzhen, responded to this review

Dear guest, Thank you very much for your comment. We are sorry to hear that you had a negative experience. we will work to strengthen the communication between each department. We hope that next time you will stay in our hotel you would experience our improvement. If you had any question when you stay in our hotel, you can contact...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Discover Venetian charm and business success at the Venice Hotel ShenzhenLocated in the southwest of Shenzhen city, The Venice Hotel Shenzhen is within 5 minutes walk from the famous theme parks and shopping malls – Window of the World, Splendid China, Happy Valley, China Folk Culture Village, and Yitian Plaza. Moreover, we are just just 10 minutes drive from Futian Centre and the Hi-Tech Zone, 15 minutes drive from Shekou Harbour Passenger Terminal and Shenzhen Bay Port, and 20 minutes drive from Luohu Port and Shenzhen International Airport.Being the first international Venetian style hotel in China, The Venice Hotel Shenzhen represents a unique and distinctive Venetian theme. The hotel boasts 375 guest rooms and suites; eight function rooms and a 685 square meter pillar-less ballroom; seven restaurants and bars including the award-winning Blue Italian Seafood & Grill Restaurant and V Bar, the coolest venue in town for evening entertainment and live shows. ... more   less 

Additional Information about The Venice Raytour Hotel Shenzhen

Address: No.9026 Shennan Road, Overseas City, Nanshan District, Shenzhen 518000, China
Region: China > Guangdong > Shenzhen > Overseas Chinese Town
Price Range: RM564 - RM946 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Venice Raytour Hotel Shenzhen 5*
Number of rooms: 372
Reservation Options:
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Also Known As:
Shenzhen Crowne Plaza
Hotel Style:
#22 Spa Hotel in Shenzhen
#27 Business Hotel in Shenzhen
#34 Luxury Hotel in Shenzhen
#51 Best Value Hotel in Shenzhen
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Questions & Answers

Questions? Get answers from The Venice Raytour Hotel Shenzhen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“view to s window of the world is Preferable”
theodoulost, 5 Mar 2017 | Read review
“Rooms facing the pool are incredibly loud during their parties”
cantWorkOrSleep, 20 Dec 2016 | Read review
“Stay in higher floors if you can. I'm always happy with rooms I was assigned.”
Pincy, 3 Oct 2016 | Read review
“Ask for a room with a bath. Pool view is better. Fireworks at 8.40 precisely over Windows on the world Saturday, Sunday in summer.”
spold905, 9 Apr 2016 | Read review
“high floor, away from elevators.”
globegal, 25 Jul 2015 | Read review
5 of 5