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The Venice Raytour Hotel Shenzhen

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#34 of 2,672 Hotels in Shenzhen
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The Venice Raytour Hotel Shenzhen
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773 Reviews from our TripAdvisor Community

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Showing 157: English reviews
Reviewed 1 week ago

Been in The Venice since it use to be Crown Plaza, and always enjoyed it. But now I want to speak about Marco's. I was trying to find Marco's by itself on tripadvisor. The chinese restaurant in Venice is a great place to have lunch or dinner with western friends! If you would like to introduce a western guy to...

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Helpful?
Thank Catalin O
Anna L, Manager at The Venice Raytour Hotel Shenzhen, responded to this review

Dear guest: Thank you very much for your support, I am glad that you are satisfied with our hotel, we hope to provide you with better service in the future, and look forward to your visit again, I wish you a happy life!

Coventry, United Kingdom
Reviewed 1 week ago

It helped I got upgraded for some inexplicable reason but I had a great time in the hotel - I stayed there for three nights. Most meals were outside with the team but I highly recommend the breakfast - I could find plenty of vegetarian options. Would go there again if I am in Shenzhen!

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Helpful?
Thank ksganesh100
Mayfield, United Kingdom
Reviewed 2 weeks ago via mobile

Booked at the last minute. Rooms are clean and well appointed. Restaurants serve both Asian and western cuisine. Staff are helpful and are multilingual. The hotel is well located for shopping, down town and directly opposite the window of the world tourist attraction.

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Helpful?
Thank terrie_martin2016
Anna L, Manager at The Venice Raytour Hotel Shenzhen, responded to this review

Dear guest: Thank you very much for your support, I am glad that you are satisfied with our hotel, we hope to provide you with better service in the future, and look forward to your visit again, I wish you a happy life!

Gatineau, Canada
Reviewed 4 weeks ago

The hotel overall is a bit dated and certainly not worth 5* as it claims to be. The bedrooms are comfortable but the windows aren't sound proof so there is a significant amount of street noise. The restaurants are limited in options but the buffet is pretty good. There is no bar or lounge at the lobby, which is very...

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Helpful?
Thank BBreton
Anna L, Manager at The Venice Raytour Hotel Shenzhen, responded to this review

Dear guest, Thank you very much for your comment. We are sorry to hear that you had a negative experience. we will work to strengthen the communication between each department. We hope that next time you will stay in our hotel you would experience our improvement. If you had any question when you stay in our hotel, you can contact...

Sydney Australia
Reviewed 5 November 2016

Over the years I've stayed at the Venice (now Raytour Venice) Hotel several times and it continues to impress. The hotel is in an excellent location near shopping centers, many restaurants and local attractions such as Window on the World and the Chinese Folk Village. My most recent stay in Oct 2016 was again pleasant & incident free. Check in...

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Helpful?
Thank BBCH2014
Anna L, Manager at The Venice Raytour Hotel Shenzhen, responded to this review

Dear guest: Thank you very much for your support, I am glad that you are satisfied with our hotel, we hope to provide you with better service in the future, and look forward to your visit again, I wish you a happy life!

San Francisco
Reviewed 4 October 2016

I stayed this hotel every time I go to ShenZhen for business trip, from more than 10 years ago till today, and I'm always very happy with my stay. It has everything you need, great breakfast, great dinner selections, and the pool is just amazing.

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Helpful?
Thank Pincy
Anna L, Manager at The Venice Raytour Hotel Shenzhen, responded to this review

Dear guest: Thank you very much for your support, I am glad that you are satisfied with our hotel, we hope to provide you with better service in the future, and look forward to your visit again, I wish you a happy life!

A TripAdvisor Member
Level Contributor
12 reviews
12 hotel reviews
Reviewed 1 October 2016 via mobile

+ good choices for breakfast + good size room + nice pool - not very fond of the style personally - outdated - not for business stay Chose it only due to recommendation. Would try the Westin close by next time.

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Thank A TripAdvisor Member
Anna L, Manager at The Venice Raytour Hotel Shenzhen, responded to this review

Dear guest: Thank you very much for your support, I am glad that you are satisfied with our hotel, we hope to provide you with better service in the future, and look forward to your visit again, I wish you a happy life!

Reviewed 1 October 2016

For me the most important while traveling is the breakfast buffet. I like to eat a lot, and have many western options to choose from. The buffet that the venice hotel offers is excellent; waffles, bread and butter pudding, croissants. The bed was a bit hard for my taste. The decor is very cheesy, 'italian style' and staff doesn't speak...

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Thank NikiJan
Anna L, Manager at The Venice Raytour Hotel Shenzhen, responded to this review

Dear guest, Thank you very much for your comment. We are sorry to hear that you had a negative experience. we will work to strengthen the communication between each department. We hope that next time you will stay in our hotel you would experience our improvement. If you had any question when you stay in our hotel, you can contact...

Lucknow, Uttar Pradesh, India
Reviewed 25 September 2016

I stayed in this hotel on a business trip! it is an amzing place and has a different feel to it. It is nice to see a concept hotel based on Venice in the middle of China. The Hotel has extremely good hospitality, service and staff. The hotel is walking distance from Windows of the World metro station and right...

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Helpful?
Thank AVerma88
Anna L, Manager at The Venice Raytour Hotel Shenzhen, responded to this review

Dear guest: Thank you very much for your support, I am glad that you are satisfied with our hotel, we hope to provide you with better service in the future, and look forward to your visit again, I wish you a happy life!

Curitiba, Brazil
Reviewed 9 September 2016 via mobile

Small room but confortable, a good breakfast, but unable to offer dinner after 21:30.. Few employees understand english. Clean and simple instead the elegant entrance. Are better options in few miles around...

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Helpful?
Thank Jorge H
Anna L, Manager at The Venice Raytour Hotel Shenzhen, responded to this review

Dear guest: Thank you very much for your support, I am glad that you are satisfied with our hotel, we hope to provide you with better service in the future, and look forward to your visit again, I wish you a happy life!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Discover Venetian charm and business success at the Venice Hotel ShenzhenLocated in the southwest of Shenzhen city, The Venice Hotel Shenzhen is within 5 minutes walk from the famous theme parks and shopping malls – Window of the World, Splendid China, Happy Valley, China Folk Culture Village, and Yitian Plaza. Moreover, we are just just 10 minutes drive from Futian Centre and the Hi-Tech Zone, 15 minutes drive from Shekou Harbour Passenger Terminal and Shenzhen Bay Port, and 20 minutes drive from Luohu Port and Shenzhen International Airport.Being the first international Venetian style hotel in China, The Venice Hotel Shenzhen represents a unique and distinctive Venetian theme. The hotel boasts 375 guest rooms and suites; eight function rooms and a 685 square meter pillar-less ballroom; seven restaurants and bars including the award-winning Blue Italian Seafood & Grill Restaurant and V Bar, the coolest venue in town for evening entertainment and live shows. ... more   less 

Additional Information about The Venice Raytour Hotel Shenzhen

Address: No.9026 Shennan Road, Overseas City, Nanshan District, Shenzhen 518000, China
Region: China > Guangdong > Shenzhen > Overseas Chinese Town
Price Range: RM607 - RM971 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Venice Raytour Hotel Shenzhen 5*
Number of rooms: 372
Reservation Options:
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Also Known As:
Shenzhen Crowne Plaza
Hotel Style:
#21 Spa Hotel in Shenzhen
#27 Business Hotel in Shenzhen
#33 Luxury Hotel in Shenzhen
#53 Best Value Hotel in Shenzhen
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Questions & Answers

Questions? Get answers from The Venice Raytour Hotel Shenzhen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in higher floors if you can. I'm always happy with rooms I was assigned.”
 of 5 bubbles Pincy, 3 Oct 2016 | Read review
“Ask for a room with a bath. Pool view is better. Fireworks at 8.40 precisely over Windows on the world Saturday, Sunday in summer.”
 of 5 bubbles spold905, 9 Apr 2016 | Read review
“high floor, away from elevators.”
 of 5 bubbles globegal, 25 Jul 2015 | Read review
“ask for a view on the Window of the world theme park”
 of 5 bubbles FL31, 29 May 2015 | Read review
“Corner Rooms don't have Balcony”
 of 5 bubbles reachshankar, 6 Dec 2014 | Read review
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