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Shangri-la Hotel Shenzhen

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Traveller (594)
Room & Suite (255)
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Overview
  • Excellent52%
  • Very good37%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“horizon club”(97 reviews)
“champs bar”(36 reviews)
“train station”(91 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
All hotel details
Additional information
Offers from Shangri-la Hotel Shenzhen
Offers & Announcements: CN¥890 (RMB)
Hotel deals
Offers from Shangri-la Hotel Shenzhen
Offers & Announcements: CN¥890 (RMB)
Hotel deals
Reviews (2,864)
Filter reviews
979 results
Traveller rating
509
291
107
49
23
Traveller type
Time of year
LanguageEnglish
More languages
509
291
107
49
23
Show reviews that mention
All reviewshorizon clubchamps bartrain stationcoffee gardenshang palacehorizon roomlo wu shopping centrelobby loungecommercial centretop floorbit datedborder crossingluohu borderhome away from homebusiness tripdim sumconvenient location
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1 - 5 of 979 reviews
Reviewed 3 days ago

The hotel's location very good, near MTR (just 30 sec walks from Liao Jie MTR),The room was clean, and the price is really cheap with unexpected service & room. worth for it for short stay or holiday stay.

Thank kwmesther0212
Hotel's Favourite
Reviewed 12 April 2018

if you are thinking of travelling to Shenzhen for shopping from Hong Kong it is best to make it a couple of days and stay over at the Shangri-La hotel. the staff are great and do anything to help you. It was my friends birthday...More

Thank Catherine C
Response from George B, General Manager at Shangri-la Hotel ShenzhenResponded 17 April 2018

Dear Guest, Thank you for choosing to stay at Shangri-La Hotel, Shenzhen and sharing your positive review with us. We are glad to learn that our convenient location close to Luohu border, service from our colleagues and especially the well prepared birthday cake delighted you....More

Reviewed 3 days ago

This hotel is very nice and comparable to the other 5 star hotels in the area, but the rooms seemed to be slightly older and the staff seemed less friendly (with worse english) than some of the other places I've stayed in the area. Nonetheless,...More

Thank BridgetAF618
Reviewed 3 days ago via mobile

Very good, specially peter zbuang, weny Liang Kristal Huang, Felix Feng, they are surved good service to us. Thank you. Next time when i come back here, i hope meet to them. And after good rest,, i will goMore

Review collected in partnership with 单个酒店
Thank akddn5
Response from George B, General Manager at Shangri-la Hotel ShenzhenResponded yesterday

Dear Guest, Thank you for choosing to reside with us at Shangri-La Hotel, Shenzhen, and sharing the positive review. We are glad to learn that you were impressed by our excellent service. We will keep going to offer a pleasant stay for more guests. We...More

Reviewed 4 days ago via mobile

Very nice hotel and location, especially their Concierge guys (Felix, Harry, Peter) were exceptional throughout the stay, everything we wanted to do, go, visit, work or play, those guys had us covered... will come back hereMore

Review collected in partnership with 单个酒店
Thank test c
Response from George B, General Manager at Shangri-la Hotel ShenzhenResponded yesterday

Dear Guest, Thank you for choosing to reside with us at Shangri-La Hotel, Shenzhen, and sharing the positive review. We are glad to learn that you were impressed by our excellent service from concierge. We will keep going to offer a pleasant stay for more...More

View more reviews
About
Description
The award-winning Shangri-La Hotel, Shenzhen is ideally located in the Lo Wu district adjacent to the busy Hong Kong border. The hotel offers incredible views of Hong Kong’s New Territory and Shenzhen’s own ...More majestic skyline while to discerning travelers who seek elegance, comfort and convenience when traveling. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Wheelchair Access
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Luxury
,
Business
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Luxury
,
Business
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
552
Price range
US$103 - US$185 (Based on Average Rates for a Standard Room)
Also Known As
Shangri La Hotel Shenzhen
Location
China > Guangdong > Shenzhen > Luohu Port
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Luxury
,
Business
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
552
Price range
US$103 - US$185 (Based on Average Rates for a Standard Room)
Also Known As
Shangri La Hotel Shenzhen
Location
China > Guangdong > Shenzhen > Luohu Port
Photos
Traveller (594)
Room & Suite (255)
Dining (131)
Pool & Beach (9)
Amenities (23)
Business Centre & Event Rooms (7)
Nearby
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Nearby RestaurantsSee all 4,348 restaurants in Shenzhen
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DanGui Xuan XinDou Dian
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JiangNan ChuZi (WanXiangCheng)
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Nearby AttractionsSee all 549 attractions in Shenzhen
Kingkey 100
212 reviews
.64 km away
Shenzhen Museum
170 reviews
1.29 km away
Luohu Commerical City (Lo Wu Shopping Plaza)
994 reviews
.41 km away
DongMenTing MeiShiCheng
82 reviews
1.11 km away
Questions & Answers
Ask a question
Emma J
14 October 2017|
AnswerShow all 6 answers
Response from AlanMendy | Reviewed this property |
Rather stay in a hotel in Nanshan . Nanshan is near the ferry not in center of town
0
Votes
janina t
4 August 2017|
Answer
Response from Edwin U | Reviewed this property |
- Luohu shopping mall, walking distance. Near railway station. - KingGlory Mall 500m walking from hotel - DongMen shopping street, also can go walking or take metro to Laojie station.
0
Votes
Google Translation
janina t
4 August 2017|
AnswerShow all 5 answers
Response from TLEAVES27 | Reviewed this property |
If you mean shopping at Lo Wu shopping centre then yes right across street 5 minute walk
0
Votes
Room Tips
"Horizon Club rooms have many benefits."
Read review
"Worth paying a little extra for access to the club lounge."
Read review
"Avoid a room with adjoining door way to the next room. Compromises sound proofing."
Read review
"They all smell like smoking rooms."
Read review
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