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Shangri-la Hotel Shenzhen

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Traveller (469)
Room & Suite (249)
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Overview
  • Excellent40%
  • Very good47%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“horizon club”(94 reviews)
“champs bar”(38 reviews)
“train station”(92 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from Shangri-la Hotel Shenzhen
Offers & Announcements: CN¥890 (RMB)
Hotel deals
Offers from Shangri-la Hotel Shenzhen
Offers & Announcements: CN¥890 (RMB)
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,360)
There are newer reviews for Shangri-la Hotel Shenzhen
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Traveller rating
458
284
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47
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458
284
104
47
20
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All reviewshorizon clubchamps bartrain stationcoffee gardenshang palacehorizon roomlo wu shopping centrelobby loungecommercial centretop floorbit datedluohu borderborder crossinghome away from homedim sumbusiness tripconvenient location
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11 - 15 of 913 reviews
Reviewed 3 weeks ago via mobile

Hotel location very convenience,near bu luohu commercial city and dongmen walk street,and walk to luohu custom only few minutes. the Concierge staff Rick Austin Zhang Monroe Rock liu provided excellence service,More

Review collected in partnership with 单个酒店
Thank 591,741,904
Response from George B, General Manager at Shangri-la Hotel ShenzhenResponded 2 weeks ago

Dear Guest, Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen, and sharing the positive review. The hotel is conveniently located close to the Luohu commercial city, Dongmeng walk street and Luohu border, which is a great choice for shoppers and leisure...More

Reviewed 3 weeks ago via mobile

its been a great time staying at Champs bar,the food are great with a combination of live band from Philippines with a wide range of repertoire,staff are very friendly especially Miss Lexi the bar manager,thank you for a good service and entertainment,Wishing You all the...More

Review collected in partnership with 单个酒店
Thank leoferkyle
Response from George B, General Manager at Shangri-la Hotel ShenzhenResponded 2 weeks ago

Dear leoferkyle, Thank you for choosing to dine at Champs Bar, and sharing your positive comment with us on TripAdvisor. We are so glad to know that you had a nice stay with us. Champs Bar is a sport themed bar serving international delicacies, with...More

Reviewed 3 weeks ago via mobile

A city oasis in old town of SZ, good location and nicely staff and attentive service. the food at Shang Palace was delecous, arrival at lobby with help of luggage made us felt welcoming. room was little bit old but clean and comfortable. Like the...More

Review collected in partnership with 单个酒店
Thank 1,524,822,074
Response from George B, General Manager at Shangri-la Hotel ShenzhenResponded 2 weeks ago

Dear guest, Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen, and sharing your positive review on TripAdvisor. We are glad to learn that you were impressed by our convenient location, friendly colleagues and attentive service. We look forward to welcoming you...More

Reviewed 4 weeks ago

My business is to lead business travel groups to China. I arrived one hour before my client group on May 16th 7pm, 2018. When I showed my passport, a manager by the name "Sara" said all members have to check in together. She refused to...More

Thank jinpan2017
Response from George B, General Manager at Shangri-la Hotel ShenzhenResponded 4 weeks ago

Dear jinpan2017, I would like to thank you very much for your patronage at the Shangri-La Hotel, Shenzhen and for taking your precious time to share your experience. It is through valuable feedback such as yours that we are able to continuously improve our standards....More

Reviewed 13 May 2018 via mobile

Excellent location for business meeting and people at the bar in the lobby are nice, and smiley. Good service and stable. Buffet on 1st floor. U have qty..... but no quality. HK Shangrila is far wat better for the buffet. Hotel room Old, smelly and...More

Thank CF I
Response from George B, General Manager at Shangri-la Hotel ShenzhenResponded 5 weeks ago

Dear CF I, Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen, and sharing your comment on TripAdvisor. We are glad to learn that you were impressed by our convenient location, nice Lobby Lounge, and the good service from our colleagues. Your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$110 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Shenzhen
#19 Business Hotel in Shenzhen
#22 Luxury Hotel in Shenzhen
#153 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$110 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Shenzhen
#19 Business Hotel in Shenzhen
#22 Luxury Hotel in Shenzhen
#153 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (469)
Room & Suite (249)
Dining (130)
Pool & Beach (10)
Amenities (23)
Business Centre & Event Rooms (7)
Questions & Answers
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Emma J
14 October 2017|
AnswerShow all 6 answers
Response from | Reviewed this property |
Yes. The Shangri La is a short cab (or if you are more daring,bus) ride from Nanshan. Cabs are inexpensive and the hotel will tell you how much to pay, will give them directions and has them ready to ride. The great benefit... More
0
Votes
janina t
4 August 2017|
Answer
Response from Edwin U | Reviewed this property |
- Luohu shopping mall, walking distance. Near railway station. - KingGlory Mall 500m walking from hotel - DongMen shopping street, also can go walking or take metro to Laojie station.
0
Votes
Google Translation
janina t
4 August 2017|
AnswerShow all 5 answers
Response from TLEAVES27 | Reviewed this property |
If you mean shopping at Lo Wu shopping centre then yes right across street 5 minute walk
0
Votes
Room Tips
"Rooms overlooking the hills are very pleasant"
Read review
"Facing the main road."
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"If you need to travel to HK, this is the best hotel."
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"Book Horizon club if you are staying more than a quick night."
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