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Shangri-la Hotel Shenzhen

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Traveller (472)
Room & Suite (249)
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Overview
  • Excellent40%
  • Very good47%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“horizon club”(94 reviews)
“champs bar”(38 reviews)
“train station”(92 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from Shangri-la Hotel Shenzhen
Offers & Announcements: CN¥890 (RMB)
Hotel deals
Offers from Shangri-la Hotel Shenzhen
Offers & Announcements: CN¥890 (RMB)
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Reviews (2,375)
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919 results
Traveller rating
461
286
104
47
21
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461
286
104
47
21
Show reviews that mention
All reviewshorizon clubchamps bartrain stationcoffee gardenshang palacehorizon roomlo wu shopping centrelobby loungecommercial centretop floorbit datedluohu borderborder crossinghome away from homedim sumbusiness tripconvenient location
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21 - 25 of 919 reviews
Reviewed 13 May 2018 via mobile

Excellent location for business meeting and people at the bar in the lobby are nice, and smiley. Good service and stable. Buffet on 1st floor. U have qty..... but no quality. HK Shangrila is far wat better for the buffet. Hotel room Old, smelly and...More

Thank CF I
Response from George B, General Manager at Shangri-la Hotel ShenzhenResponded 14 May 2018

Dear CF I, Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen, and sharing your comment on TripAdvisor. We are glad to learn that you were impressed by our convenient location, nice Lobby Lounge, and the good service from our colleagues. Your...More

Reviewed 7 May 2018 via mobile

Visited this hotel once or twice every year for more than 10 years. Rooms are very outdated, carpet is dirty. Everything remains the same for 10 years. Thinking to stay at other hotel on next visit good point is location next to the train station....More

Thank Antonio P
Response from George B, General Manager at Shangri-la Hotel ShenzhenResponded 10 May 2018

Dear Antonio P, Thank you for choosing to reside with us at Shangri-La Hotel, Shenzhen, and sharing your comment on TripAdvisor. We are glad to learn that our convenient location impressed you, and your other comment has been addressed and shared with the team for...More

Reviewed 3 May 2018

Good 4/5 star Hotel Room with siting room excellent value at good price Good service Long drive to Airport but short walk to railway station High Speed Rail service excellent First class from for 20RMB superb value for 40 minute rideMore

Thank David B
Response from George B, General Manager at Shangri-la Hotel ShenzhenResponded 10 May 2018

Dear David B, Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen, and sharing your positive review on TripAdvisor. We are glad to learn that you were impressed by our excellent room value, good service from our colleagues, and convenient location. We...More

Reviewed 1 May 2018

Hi, I have never actually spent an overnight at this hotel, because I always stay at Pacific Place in HK where I can easily MTR in to the border, but I have MET UP with people at this Shangria-La at least 10 times for business...More

Thank ninab22
Response from George B, General Manager at Shangri-la Hotel ShenzhenResponded 3 May 2018

Dear ninab22, Thank you for sharing the positive reviews on TripAdvisor with us, we are glad to learn that you were impressed by our convenient location and our helpful and friendly colleagues. We look forward to welcoming you in the near future. Yours Sincerely, George...More

Reviewed 23 April 2018 via mobile

Beautiful hotel but the instant you step into the (lovely) lobby you’re overcome by a strong perfume that’s everywhere. I’ve never seen (or smelled) anything like this at a hotel before. It gave me a headache within minutes. Find another hotel if you’re sensitive to...More

Thank hannahmariephoto
Response from George B, General Manager at Shangri-la Hotel ShenzhenResponded 25 April 2018

Dear hannahmariephoto, Thank you for choosing to stay at Shangri-La Hotel, Shenzhen and sharing your comment on TripAdvisor. Your other comment has been recorded and shared with the team for future improvement. We look forward to serving you again in the near future. Yours Sincerely,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$111 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Shenzhen
#19 Business Hotel in Shenzhen
#22 Luxury Hotel in Shenzhen
#154 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$111 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Shenzhen
#19 Business Hotel in Shenzhen
#22 Luxury Hotel in Shenzhen
#154 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (472)
Room & Suite (249)
Dining (130)
Pool & Beach (10)
Amenities (23)
Business Centre & Event Rooms (7)
Questions & Answers
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Emma J
14 October 2017|
AnswerShow all 6 answers
Response from | Reviewed this property |
Yes. The Shangri La is a short cab (or if you are more daring,bus) ride from Nanshan. Cabs are inexpensive and the hotel will tell you how much to pay, will give them directions and has them ready to ride. The great benefit... More
0
Votes
janina t
4 August 2017|
Answer
Response from Edwin U | Reviewed this property |
- Luohu shopping mall, walking distance. Near railway station. - KingGlory Mall 500m walking from hotel - DongMen shopping street, also can go walking or take metro to Laojie station.
0
Votes
Google Translation
janina t
4 August 2017|
AnswerShow all 5 answers
Response from TLEAVES27 | Reviewed this property |
If you mean shopping at Lo Wu shopping centre then yes right across street 5 minute walk
0
Votes
Room Tips
"Rooms overlooking the hills are very pleasant"
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"Facing the main road."
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"If you need to travel to HK, this is the best hotel."
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"Book Horizon club if you are staying more than a quick night."
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