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    Shangri-la Hotel Shenzhen

    East Side, Railway Station, 1002 Jianshe Road, Shenzhen 518001, China
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    24/12/2017 25/12/2017
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    US$128
    US$101
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    Traveller (427)
    Room & Suite (223)
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    Overview
    • Excellent38%
    • Very good49%
    • Average10%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “horizon club” (98 reviews)
    “champs bar” (36 reviews)
    “train station” (90 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Babysitting
    5.0 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,243)
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    21 - 25 of 868 reviews

    Reviewed 8 October 2017 via mobile

    This is not a brand new hotel, so it can seem a tiny frayed at the edges (the unused bar by the pool, a few marks on carpets, walls and doors) in comparison to some other 5* hotels but that doesn’t matter as the simple...More

    Thank TheOExpress
    Response from George B, General Manager at Shangri-la Hotel ShenzhenResponded 17 October 2017

    Dear Guest, Thank you for residing at Shangri-La Hotel, Shenzhen and sharing your positive review with us. We are happy to learn that our convenient location close to Luohu border, room facilities, delicious food and service from our colleagues delighted you. We look forward to...More

    Reviewed 5 October 2017

    i've stay in this hotel last September for 3 nights. i can't complain about how old is the hotel as is not a fault of anyone this... But wait 25 minutes for a check-in this can't be acceptable especially after 6 hours fly, 3 hours...More

    Thank xiexie_ita
    Response from George B, General Manager at Shangri-la Hotel ShenzhenResponded 16 October 2017

    Dear Guest, Thank you for choosing to stay at Shangri-La Hotel, Shenzhen and sharing the feedback with us which gives us the opportunity to further improve our service standards. We are sorry to hear about your experience during your stay with us. Please know that...More

    Reviewed 3 October 2017

    This is our third stay at The Shangri-la for a girls shopping trip to Luohu. We always stay on the Horizon Club floor levels ,which is money well spent. For three females a Club floor room gives you 2 rooms( 2 singles and a rollaway)...More

    1  Thank DeborahMosmanNSW
    Response from George B, General Manager at Shangri-la Hotel ShenzhenResponded 16 October 2017

    Dear Guest, Thank you for choosing to stay at Shangri-La Hotel, Shenzhen and sharing your positive feedback with us. We are glad to learn that our convenient location close to shopping mall, room facility, Horizon Club, delicious food and drink, and service from our colleagues...More

    Reviewed 3 October 2017 via mobile

    Very excited to be back in Shenzhen and instead of staying at my typical Marriott, I wanted a Shangri-La experience. This turned out to be a trust losing exercise. Very poor service in general, checked into a room that looked like service room. Dirty, Dusty,...More

    2  Thank Frankie T
    Response from George B, General Manager at Shangri-la Hotel ShenzhenResponded 16 October 2017

    Dear Guest, Thank you for choosing to stay at Shangri-La Hotel, Shenzhen and sharing the feedback with us. We would like to invite to share more details with us by ''slz@shangri-la.com", such as your room number and check in date, so that we can follow...More

    Reviewed 2 October 2017 via mobile

    Stayed 1 week at the Shangri-la Hotel in Shenzhen the hotel is amazing rooms are incredible and the hotel in general is really quality. The food in the hotel was very good especially the breakfast .The service was excellent people were friendly .This is an...More

    Thank Ant H
    Response from George B, General Manager at Shangri-la Hotel ShenzhenResponded 23 October 2017

    Dear Guest, Thank you for residing at Shangri-La Hotel, Shenzhen and sharing your positive review with us. We are happy to learn that our delicious food especially breakfast, room facility and service from our colleagues delighted you. We look forward to serving you again in...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Free Parking
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Free Parking
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$107 - US$199 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Romantic Hotel in Shenzhen
    • #19 Business Hotel in Shenzhen
    • #19 Luxury Hotel in Shenzhen
    • #29 Best Value Hotel in Shenzhen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 552
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Expedia, Booking.com, Hotels.com, Ctrip TA, Shangri-La Hotels and Resorts, Travelocity, Hotwire, Orbitz, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your Shangri-la Hotel Shenzhen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Guangdong >
    • Shenzhen >
    • Luohu Port
    • Also Known As
    • Shangri La Hotel Shenzhen
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    Traveller (427)
    Room & Suite (223)
    Dining (125)
    Pool & Beach (9)
    Hotel & Grounds (333)
    Bathroom (24)
    Business Centre & Event Rooms (7)
    Nearby
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    JiangNan ChuZi (WanXiangCheng)
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    Nearby Attractions
    Luohu Commerical City (Lo Wu Shopping Plaza)
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    Ask a question
    Questions & Answers
    Emma J
    14 October 2017|
    AnswerShow all 6 answers
    Response from gerielou | Reviewed this property |
    Yes. The Shangri La is a short cab (or if you are more daring,bus) ride from Nanshan. Cabs are inexpensive and the hotel will tell you how much to pay, will give them directions and has them ready to ride. The great benefit... More
    0
    Votes
    janina t
    4 August 2017|
    AnswerShow all 5 answers
    Response from TLEAVES27 | Reviewed this property |
    If you mean shopping at Lo Wu shopping centre then yes right across street 5 minute walk
    0
    Votes
    Room Tips
    "Book Horizon club if you are staying more than a quick night."
    Read review
    "go to another hotel"
    Read review
    "there is other Shangri-la Futian in Shenzhen, choose it i heard is better."
    Read review
    "Club Floor - Horizon Levels"
    Read review
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