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Sheraton Shenzhen Futian Hotel

Great China International Exchange Square, No.1 Fuhua Road, Futian District, Shenzhen 518048, China
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Apr 9 Apr 10
1 room, 2 adults, 0 children
SAVE US$36 US$160*US$123*
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Traveller (336)
Room & Suite (88)
Dining (33)
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    Overview

    • Excellent40%
    • Very good47%
    • Average8%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Parking
    Pool
    Restaurant
    Room Service
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    5 Star Hotel
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    Rooms
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    All reviews havana bar relation manager platinum member business trip breakfast and happy hour cigar bar club lounge convention center executive suite large room west wing coco park check in was smooth location is excellent lok ma chau nice service spoke good english hillary kiko iris
    Reviewed 3 days ago

    I have been traveling as a platinum member for a long time. The executive lounge in this hotel has very nice food and very good night views. The staff in the lounge are very nice and very helpful, I'd like to mention a couple of...More

    Helpful?
    Response from Joanna-ssf, 经理 at Sheraton Shenzhen Futian Hotel

    Dear valued guest, warm greetings from Sheraton Shenzhen Futian Hotel! It has been our great honor to be at your service on your trip to Shenzhen. Thank you for sharing your staying experience at TripAdvisor and we appreciate your kind words about hotel club lounge...More

    Reviewed 6 days ago

    they have one of the best club lounge in china , hotel is beutifull , service is high expecialy the women at reception desk very highly trained , the breakfast is delicious was delicous . the duty manager one of the best and educated spg...More

    Helpful?
    Response from Joanna-ssf, 经理 at Sheraton Shenzhen Futian Hotel

    Dear HONORARYCONSULGE, Hi! It has been our great pleasure to have you stay at Sheraton Shenzhen Futian Hotel recently and we are flattered by your complimentary words about hotel club lounge, thank you very much. Our club lounge team members will be thrilled to learn...More

    Reviewed 6 days ago via mobile

    Had a 2 nights stay. Asked for a high floor room and was allocated 22nd Floor with a city view. As i arrived late at night i didnt see the view until next morning. Lo and behold! I had a fright when i drew the...More

    Helpful?
    Response from Joanna-ssf, 经理 at Sheraton Shenzhen Futian Hotel

    Dear Hotell-SG, Hi!Thank you for staying at Sheraton Shenzhen Futian and taking time to write down the comments at TripAdvisor. It is good to learn that you have felt satisfied with hotel room’s facility and hotel location. We are sorry that the city view of...More

    Reviewed 1 week ago

    Superb hotel in a prime location, close to Futian district, Coco Park and CBD, access to Metro is walking distance, 2 minutes. Room was large, quiet and beautifully decorated. Staff was courteous and very professional, two thumbs up for the reception! Fast and efficient! Breakfast...More

    Helpful?
    Response from Joanna-ssf, 经理 at Sheraton Shenzhen Futian Hotel

    Dear Patrickamonaco, warm greetings from Sheraton Shenzhen Futian Hotel! We are glad to learn that you find our hotel location convenient, and you like the room facility and breakfast buffet at The Exchange. Speaking of Food & Beverage, we also recommend you to go our...More

    Reviewed 1 week ago via mobile

    Stayed twice at Sheraton Shenzhen and had really nice experience. They were kind enough to upgrade me to executive suite on my second stay and the staff were amazingly nice. I highly recommend the executive lounge as the food is incredible and staff super warm...More

    Helpful?
    Response from Joanna-ssf, 经理 at Sheraton Shenzhen Futian Hotel

    Dear warrenli2017, Hi! We are much pleased to hear that you have felt satisfied with your second stay at Sheraton Shenzhen Futian Hotel. Thank you for your kind comments and recommendation on tripadvisor, especially your complimentary feedbacks about hotel personalized service provided by our associates...More

    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Free Parking
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Free Parking
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Spa
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    Traveller (336)
    Room & Suite (88)
    Dining (33)
    Pool & Beach (15)
    Nearby
    Nearby Restaurants
    Paletto Italian Restaurant
    90 reviews
    .25 km away
    Flavorz (all-day dining restaurant)
    64 reviews
    .18 km away
    Jin Huang Ting
    28 reviews
    .11 km away
    Ye Lin Yin Xiang Yin le Zhu Ti Ye Zi Ji (Lian Cheng)
    9 reviews
    .07 km away
    Nearby Attractions
    COCO Park
    196 reviews
    .85 km away
    Shenzhen Convention and Exhibition Centre
    142 reviews
    .53 km away
    Shenzhen Civic Center
    12 reviews
    .87 km away
    GouWu GongYuan DiTie ShangYeJie
    5 reviews
    .91 km away
    Questions & AnswersAsk a question
    スクンビット
    Dear Joanna1709 Thank you for your rapid reply to my comment. Actually I wouldn't go back to your hotel.But I hope that immediate actions would be have taken for improvement. Best regards sukhumvit
    2 November 2016|
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    Room Tips
    "excellent room and breakfast"
    HONORARYCONSULGE, 5 days agoRead review
    "back of the hotel would be quieter - overlooking the outdoor pool, rather than busy roads."
    Paul J, 1 month agoRead review
    "Stay in West Wing if you use the Sheraton Lounge service. Stay in East Wing if you use the gym."
    ToneTone88, 1 month agoRead review
    "Easy access using MTR. Just use exit D at Grand Opera Station."
    Tom Y, 3 months agoRead review
    "Rooms south west only. Lobby is cold and like a gymnasium. Not friendly."
    Scotty M, 8 months agoRead review
    "There are east wings and west wings in this hotel."
    tim7482016, 10 months agoRead review
    "ask for an executive room"
    frank000999, over a year agoRead review
    "west wing has the club lounge, nice long bathtubs Lobby stunning, everyone was very helpful and spoke english..."
    VMS405, over a year agoRead review
    "Rooms ending in -25 and -38 are extra- large"
    MunichEricJ, over a year agoRead review
    "Stay on the left wing and upper floor."
    3musketeers24, over a year agoRead review
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