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Sheraton Shenzhen Futian Hotel

Ctrip.comUS$106*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$160*
US$106*
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US$116*
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Sheraton Shenzhen Futian Hotel
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881 Reviews from our TripAdvisor Community

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Showing 296: English reviews
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Reviewed 3 days ago NEW

Checked in 17 April, check out 24 April. During that time, I visited the Sheraton Club Lounge several times. The lounge had excellent food and the staff was awesome. Did I mention the staff was awesome? The hotel location in Futian Shenzhen is perfect. Lots of taxi, right on top of a sub way station and within 200 meters from...

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Helpful?
Thank Tony J
Joanna-ssf, 经理 at Sheraton Shenzhen Futian Hotel, responded to this review

Dear Tony J, Hi! It has been our pleasure to have you staying with us recently and thank you for your comments at TripAdvisor. We are much pleased to know that hotel club lounge food and staff service have met your expectation. We are sorry that hotel outdoor pool is still in maintenance and it has caused you inconvenience somehow,...

Shenzhen, China
Reviewed 5 days ago NEWvia mobile

Amazing place. This is my second time to visit SZ. Sheraton always keeping big surprises to me. Pepleo always give us big small and respecting. Very nice place to relaxing, having fun.Thank you so much.

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Helpful?
Thank 821,671,972
Joanna-ssf, 经理 at Sheraton Shenzhen Futian Hotel, responded to this review

Dear Guest, Hi! It was our great pleasure to have you back at Sheraton Shenzhen Futian Hotel! We are much glad to know that you had a relaxing and fun stay with us, and thank you so much for your kind comments. We sincerely look forward to seeing you next time.

Hong Kong, China
Reviewed 1 week ago

I was lucky that I got the club benefit package for a studio size room only the price of a standard room. So the room was spacious, over 800 sq ft. I had everything I wanted. The club breakfast, cocktails were nice as always. The staff at the club remember me after my first visit which was so impressive. The...

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Helpful?
Thank Lorenciosm
Joanna-ssf, 经理 at Sheraton Shenzhen Futian Hotel, responded to this review

Dear Lorenciosm, Hi! Thank you for coming back to Sheraton Shenzhen Futian Hotel recently and leaving your constructive comments at TripAdvisor. We are very pleased to learn that hotel club lounge has left you positive memories. Please kindly know that though the fitness center is managed by third party, hotel guests have access to it for free. We are sorry...

New Delhi, India
Reviewed 2 weeks ago

Stayed for 3 nights on business trip. Just as good as any other hotel. Higher prices. Check-in was chaotic as they had cancelled my reservation through the travel agent. Took me an hour to resolve. Rooms are clean. Lifts in morning and evening time very difficult. Only 3 lifts and if you are on the middle floor, they are full...

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Helpful?
Thank PG_India
Joanna-ssf, 经理 at Sheraton Shenzhen Futian Hotel, responded to this review

Dear PG_India, Warm greetings from Sheraton Shenzhen Futian Hotel! Your constructive comment at TripAdvisor is much valuable and we appreciated it. About the reservation cancelation issue upon check-in you experienced, we are sorry for it and our guest service manager will surely investigate and follow up. Recently hotel’s occupancy is quite high, and it may appear a bit crowded during...

Hong Kong, China
Reviewed 2 weeks ago

Club lounge provides a cosy environment for relaxing. Good food selection, very friendly services from club lounge staffs. Excellent location to get around - one minute walk to subway station. Also very convenient access to 2 big shopping malls.

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Helpful?
Thank lam_wkh
Joanna-ssf, 经理 at Sheraton Shenzhen Futian Hotel, responded to this review

Dear Lam_wkh, Hi! Thank you for staying at Sheraton Shenzhen Futian Hotel recently and your kind comments at TripAdvisor is appreciated. Our club lounge team members felt much encouraged to learn that their service has met your expectation. Located in the CBD area, Hotel has convenient access to metro and prosperous shopping malls, which appears ideal choice for both business...

Reviewed 3 weeks ago via mobile

Second or third time staying here for work. Great location, reasonably priced with good facilities. Lots of bars and restaurants nearby, as well as a couple of parks. The level of English has improved so much and the staff were great. Disappointing the outdoor pool was shut, but the website made that clear before I booked, and the indoor one...

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Helpful?
Thank Jonathan S
Joanna-ssf, 经理 at Sheraton Shenzhen Futian Hotel, responded to this review

Dear Jonathan S, Hi! It is so good to have you come back at Sheraton Shenzhen Futian Hotel again recently. Your comments at Tripadvisor is well received and we would like to thank you for your comprehensive feebacks in various aspects, such as facility, Food&Beverage and service. Speaking of service, I believe the girl you mentioned is Anna, our trainee...

Duxbury, Massachusetts
Reviewed 3 weeks ago

Business trip to Shenzhen; good hotel for business, good location for Western restaurants. Right on the metro line which allows you to explore; easy access to Hong Kong. Hotel had a good Chinese restaurant. Easy access Cocoa Park.

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Helpful?
Thank SYTrustMe
Joanna-ssf, 经理 at Sheraton Shenzhen Futian Hotel, responded to this review

Dear SYTrustMe, Hi! Thank you for sharing this comment on tripadvisor, and we are glad to learn that hotel convenient location has won your recognition. Besides the Chinese restaurant on 5th floor, we also recommend you our Mezzo Itlaian Restuarant on the 2nd floor East Wing. Hope to continue the opportunity to be at your service on your next trip...

Perth, Australia
Reviewed 3 weeks ago

It was a nice accessible location on a metro line. Having came from Hong Kong cross boarder it was nice to be able to easily find an reach the hotel. Was a nice closed room although smaller than other Starwood hotels in China. Close to a nice big shopping centre which was a bonus. Worth the stay.

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Helpful?
Thank Tobz1
Joanna-ssf, 经理 at Sheraton Shenzhen Futian Hotel, responded to this review

Dear Tobz1, Hi! It has been our pleasure to have you stay with us recently and thank you for sharing with us your kind comments at tripadvisor. Located in the CBD area in Futian, Hotel is surrounded by prosperous shopping malls and leisure places, close to cocopark and Convention & Exhibition center, and only two metro stations far away from...

Reviewed 3 weeks ago

For those who want to stay near the happening place (bars & dancing places), easy transportation (subway & taxi), shopping mall, & restaurant nearby in Shenzhen, this hotel is the place you want to stay. Also, hotel staffs were quite friendly. Oh by the way, this hotel has one of the best Club Lounge... and the workout room is better...

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Helpful?
Thank juhos153
Joanna-ssf, 经理 at Sheraton Shenzhen Futian Hotel, responded to this review

Dear juhos153, warm greetings from Sheraton Shenzhen Futian Hotel! Thank you very much for your complimentary feedbacks about hotel location, club lounger service and fitness center. Hotel is located in the CBD area with prosperous shopping malls and leisure places. Hope you had enjoyed the trip in shenzhen and we sincerely look forward to your next stay with us.

Shanghai Region, China
Reviewed 4 weeks ago via mobile

It was a last min decision to check in to the hotel, not only I managed to get a room, & I got upgraded... cool. Services at the club lounge was fantastic. Liz, the gal at the lounge still remembered that I was having issues with the internet connections from my last stay a couple of months ago, where they...

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Helpful?
Thank kng223
Joanna-ssf, 经理 at Sheraton Shenzhen Futian Hotel, responded to this review

Dear SgTxSh, Hi! It's indeed a pleasure to have the opportunity for us to welcome you back at Sheraton Shenzhen Futian Hotel! Your complimentary words and recommendation about hotel club lounge is much appreciated, and we are delighted to hear that you had enjoyed the happy hour, felt satisfied with attentive service provided by the team. Sincerely look forward to...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Located in the heart of Shenzhen central business district, next to the Shenzhen Convention & Exhibition Center and directly access to the Shenzhen metro system, Sheraton Shenzhen Futian Hotel welcomes both business and leisure travelers from all over the world. ... more   less 

Additional Information about Sheraton Shenzhen Futian Hotel

Address: Great China International Exchange Square, No.1 Fuhua Road, Futian District, Shenzhen 518048, China
Region: China > Guangdong > Shenzhen > Civic Center
Price Range: RM578 - RM1,007 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Shenzhen Futian Hotel 5*
Number of rooms: 354
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Ctrip TA, Expedia, Hotels.com, Cheap Tickets, Agoda, Travelocity, Hotwire, Priceline, Cancelon, TripOnline SA and HotelQuickly so you can book your Sheraton Shenzhen Futian Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Shenzhen
Shenzhen Sheraton
Hotel Style:
#14 Business Hotel in Shenzhen
#15 Spa Hotel in Shenzhen
#17 Luxury Hotel in Shenzhen
#40 Best Value Hotel in Shenzhen
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Shenzhen Futian Hotel staff and other travellers.
1 question
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Questions? Get answers from Sheraton Shenzhen Futian Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“xx33 rooms are near the service elevator. you will hear motors from service elevators”
tonyj946, 25 Apr 2017 | Read review
“Studio room if not too pricy at that moment. 2 times bigger than standard room, but quite cheaper than executive room”
Lorenciosm, 18 Apr 2017 | Read review
“Nearby Restaurants, Shopping Mall, Subway, Bars with 90 seconds of walking distance.”
  • One of the club rooms
  • Club room
juhos153, 2 Apr 2017 | Read review
“excellent room and breakfast”
HONORARYCONSULGE, 24 Mar 2017 | Read review
“back of the hotel would be quieter - overlooking the outdoor pool, rather than busy roads.”
, 14 Feb 2017 | Read review
5 of 5
Ctrip.com
US$106* /night
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Booking.comUS$116
Orbitz.comUS$116
HotelQuicklyUS$160
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Prices are for 1 room, 2 adults
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