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Hilton Zhongshan Downtown

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Hilton Zhongshan Downtown
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322 Reviews from our TripAdvisor Community

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Showing 235: English reviews
Reviewed 4 days ago NEWvia mobile

Variety selection for breakfast in Level 3 , well-service and staff is friendly. Room is big, cozy and clean. Have deep bathtub which face to the city. Highly recommend to friends and family. We had tried their room service. Efficient and have good time manner.

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Helpful?
Thank Chew Y
Ipoh, Malaysia
Reviewed 1 week ago

Hotel is what one would expect from the Hilton chain. Price-wise it is good value. The room is large, and has a bath tub next to large window overlooking the city, with retractable shades using remote control. That is impressive. The writing desk has aromatherapy oil - but I find the scent too strong and have to move that to...

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Helpful?
Thank CT L
HiltonZS, Public Relations Manager at Hilton Zhongshan Downtown, responded to this review

Dear guest, Thank you for having chosen our hotel for your recent stay in Zhongshan and we appreciate that you have taken the time to share with us your comments. We are glad to learn that you enjoyed your stay here and we appreciate that you have raised lots of valuble feedbacks and comments. I have shared your feedbacks and...

Hong Kong, China
Reviewed 1 week ago

Very good and beautiful hotel in Zhongshan. We had an Executive suite and the food was extremely good, service outstanding.The receptionist was the most professional I have ever seen in my life. The observation deck on the top floor is amazing.The restaurants (Italian and Japanese) looked very beautiful, but we did not try them. The room was very good, even...

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Helpful?
Thank CarolaDinu
HiltonZS, Public Relations Manager at Hilton Zhongshan Downtown, responded to this review

Dear guest, Thank you for having chosen our hotel for your recent stay in Zhongshan and we appreciate that you have taken the time to share with us your comments. We are glad to learn that you enjoyed your stay here and we appreciate that you have raised lots of valuble feedbacks and comments. Please rest assured that we will...

Nashua, New Hampshire
Reviewed 2 weeks ago

hard to find a staff that make you feel at home. Here they do that very well. Attentive to all of my needs and open to suggestions. Great location and very safe to walk around at night. Check out the shopping mall. This hotel is in the tallest building in Zhongshan, the top floor outside viewing deck is great during...

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Helpful?
Thank captew
HiltonZS, Public Relations Manager at Hilton Zhongshan Downtown, responded to this review

Dear guest, Thank you for having chosen our hotel for your recent stay in Zhongshan and we appreciate that you have taken the time to share with us your comments. We are glad to learn that you enjoyed your stay here and we appreciate that you have raised lots of valuble feedbacks and comments. Please rest assured that we will...

Reviewed 3 weeks ago via mobile

The buffet dinner was just average without many choices. The rooftop bar though is amazing, which you can have a look of the whole city. I was sharing a room with my colleague and the room's huge. Internet connection is good.

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Helpful?
Thank Timmy T
HiltonZS, 公关经理 at Hilton Zhongshan Downtown, responded to this review

Dear guest, Thank you for having chosen our hotel for your recent stay in Zhongshan and we appreciate that you have taken the time to share with us your comments. We are glad to learn that you enjoyed your stay here and we appreciate that you have raised lots of valuble feedbacks and comments. Please rest assured that we will...

Hong Kong, China
Reviewed 3 weeks ago

A decent Hilton at a good location in the east side of the city. Convinent shopping and eating facilities around. Package suppose include transport to passinger port. Told the van was engaged and need to leave three hours before departure, ie need to wait at port for more than two hours. End up have to arrange own transportation. Quality of...

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Helpful?
Thank JPJmaa
HiltonZS, 公关经理 at Hilton Zhongshan Downtown, responded to this review

Dear Guest, Many thanks for your review. I am sorry for all the inconvenience you encountered during your stay in our hotel. I have shared your feedbacks and comments with our operation team as well as hotel management for further improvement. Please rest assured that we will continue to improve our services to exceed your expectations during future stays. We...

UK
Reviewed 3 weeks ago

Check in was fine although I had to tell the receptionist that there was a parcel waiting for me and it then took a while for them to find it. Room was great - no complaints about the room. Minor gripe about the cleaning. Only seemed to take the empty cans away every other day. Laundry service very efficient. Car...

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Helpful?
Thank Ian J
Montreal, Canada
Reviewed 5 weeks ago via mobile

I have stayed at this Hilton a couple of times and it seems that being a regular guest only makes you the brunt of inexcusable mistakes. One evening neither of my access key cards worked...back down to the ground floor only to get the explanation that my cards were probably too close to my cell - not the case. Then...

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Helpful?
Thank Drake1965
HiltonZS, 客户关系经理 at Hilton Zhongshan Downtown, responded to this review

Dear Guest, Many thanks for your review. I am sorry for all the inconvenience you encountered during your stay in our hotel. I have shared your feedbacks and comments with our operation team as well as hotel management for further improvement. Please rest assured that we will continue to improve our services to exceed your expectations during future stays. We...

White Plains, United States
Reviewed 5 weeks ago

Great place, ad amazing staff. Mary and Tito are amazing managers and very accommodating. I stayed there 2 per year for business. My only complaint is the elevators, it seems all of them do not operate at the same time.

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Helpful?
Thank Andrea I
HiltonZS, Public Relations Manager at Hilton Zhongshan Downtown, responded to this review

Dear Guest, Many thanks for your review. I am sorry for all the inconvenience you encountered during your stay in our hotel. I have shared your feedbacks and comments with our operation team as well as hotel management for further improvement. Please rest assured that we will continue to improve our services to exceed your expectations during future stays. We...

Idaho, United States
Reviewed 1 November 2016

This is the nicest hotel I have ever stayed in south China. Location is close to many food options and a huge shopping mall. Quiet room with great views of the city. staff is extremely nice and attentive. Food is well prepared and tastes great. I will be back again!!

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Helpful?
Thank Jason S
HiltonZS, 客户关系经理 at Hilton Zhongshan Downtown, responded to this review

Dear guest, Thank you for having chosen our hotel for your recent stay in Zhongshan and we appreciate that you have taken the time to share with us your comments. We are glad to learn that you enjoyed your stay here and we appreciate that you have raised lots of valuble feedbacks and comments. Please rest assured that we will...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Multilingual Staff

Additional Information about Hilton Zhongshan Downtown

Address: No.16 Zhongshan Third Road, East District, Zhongshan 528400, China
Region: China > Guangdong > Zhongshan
Price Range: RM412 - RM514 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Zhongshan Downtown 4.5*
Number of rooms: 459
Reservation Options:
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Hotel Style:
#1 Spa Hotel in Zhongshan
#1 Luxury Hotel in Zhongshan
#1 Business Hotel in Zhongshan
#3 Best Value Hotel in Zhongshan
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Zhongshan Downtown staff and other travellers.
2 questions
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Questions? Get answers from Hilton Zhongshan Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive top floor”
 of 5 bubbles CarolaDinu, 27 Nov 2016 | Read review
“Top floors great view of the city.”
 of 5 bubbles 667nigelw, 18 Oct 2016 | Read review
“ask for executive floors for access to the lounge”
 of 5 bubbles Croxford64, 23 Aug 2016 | Read review
“Higher floors with better views”
 of 5 bubbles Kei852, 22 Aug 2016 | Read review
“Higher floors have better view but surrounding buildings are relatively short anyway”
 of 5 bubbles JonoMichaelL, 6 Jul 2016 | Read review
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