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Shangri-La Hotel Haikou

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Traveller (88)
Room & Suite (9)
Dining (6)
Overview
  • Excellent67%
  • Very good21%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“cafe kool”(6 reviews)
“shang palace”(4 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
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Offers from Shangri-La Hotel Haikou
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Offers from Shangri-La Hotel Haikou
Special Offer: Book Direct and Save
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (133)
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Traveller rating
26
18
9
4
1
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LanguageEnglish
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26
18
9
4
1
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All reviewscafe koolshang palacechinese restaurantroom service isseaside resortseparate buildingnice roombreakfast servicebeautiful hotelrestaurant staffon dutygood sizetaxienglishfacilitiespoolsconcierge
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1 - 5 of 58 reviews
Reviewed 3 days ago

The Shangri-La is a wonderful new hotel located in a new development about 20-30 minutes from Haikou downtown. Taxis appear reluctant to travel to the hotel. The staff are friendly and helpful. However not many had a good grasp of English. The gym and indoor...More

Thank reichers59
Reviewed 23 February 2018 via mobile

It was a disappointment. We stayed during CNY in a group of 22 ppl and I guess the hotel was not prepared for the crowd! But that is of course not an excuse!! Lack of staff = lack of service! Rooms were not even cleaned...More

Thank Elion K
Response from HappyWang2015, Director of Communications at Shangri-La Hotel HaikouResponded 9 March 2018

Thank you very much for your visit with us recently, and taking the time to share your experience with us. Your heartwarming review is a great motivation for us to work harder towards delivering a wonderful experience to all of our guests. Thank you very...More

Reviewed 10 February 2018

Lovely new hotel, a bit far away from town center so plan for 45-60 minute drive to get anywhere. The construction quality was rather inconsistent as you will see small blemishes everywhere. Hotel layout is a bit like those Macau huge casino hotels, so not...More

Thank HandOfGuido
Response from HappyWang2015, Director of Communications at Shangri-La Hotel HaikouResponded 9 March 2018

Thank you very much for your visit with us recently, and taking the time to share your experience with us. Your heartwarming review is a great motivation for us to work harder towards delivering a wonderful experience to all of our guests. Thank you very...More

Reviewed 3 December 2017 via mobile

This is a sumptuous grand hotel befitting the name of Shangri-la, from my huge, clean, tastefully decorated room to equally large and well appointed public areas. The footprint of the hotel is that of a wide "U" with all rooms having some seaview and overlooking...More

Thank lonestar64
Response from HappyWang2015, Director of Communications at Shangri-La Hotel HaikouResponded 8 December 2017

Thank you very much for your visit with us recently, and taking the time to share your experience with us. Your heartwarming review is a great motivation for us to work harder towards delivering a wonderful experience to all of our guests. Thank you very...More

Reviewed 22 July 2017 via mobile

We spent 4 nights here and had a great time. The room was on the 7th floor with a good view of the sea and hotel grounds. Good choice of food at breakfast and also good in-room dining. Staff are friendly and try to help...More

2  Thank Dennis V
Response from HappyWang2015, Director of Communications at Shangri-La Hotel HaikouResponded 26 July 2017

Dear Dennis V, Thank you very much for your visit with us recently, and taking the time to share you experience with us. Your heartwarming review is a great motivation for us to work harder towards delivering a wonderful experience to all of our guests....More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Beachfront
Restaurant
Spa
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Meeting Rooms
Children Activities (Kid / Family Friendly)
Concierge
Banquet Room
Self-Serve Laundry
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Spa
Outdoor pool
Tennis Court
Details
Price range
US$85 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Haikou
#4 Spa Hotel in Haikou
#4 Luxury Hotel in Haikou
#31 Best Value Hotel in Haikou
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$85 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Haikou
#4 Spa Hotel in Haikou
#4 Luxury Hotel in Haikou
#31 Best Value Hotel in Haikou
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (88)
Room & Suite (9)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Raver19
17 December 2015|
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Response from Notrac | Reviewed this property |
Sorry, I am unable to answer the question.
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Room Tips
"no difference between deluxe and premier rooms except price"
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"Book the club room to get a better service."
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"pool view is best"
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"The best hotel in Haikou…"
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