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The Ritz-Carlton Sanya, Yalong Bay

RitzCarlton.comUS$131*
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#3 of 1,328 Hotels in Sanya
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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The Ritz-Carlton Sanya, Yalong Bay
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1,613 Reviews from our TripAdvisor Community

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Showing 226: English reviews
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zhejiang, China
Reviewed 1 week ago

my whole family are setisfied with the sevice and hotel. the breakfest is very rich. room sevice is good. waiter and waitress are very polite. the view of the hotel is beautiful. my parents are the first time in Sanya. they are setisfied with this trip becouse of RITZ-CARLTON.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank 590jiaw
Management response:

Dear valued guest 590jiaw, Warmest greeting from the Ritz-Carlton Sanya, Yalong Bay! Firstly, let me thank you for taking time out of your busy schedule to share with me about your recent positive experience at the Ritz-Carlton Sanya. I am so thrilled to know that you and your family had a great time in our resort and our ladies and...

shanghai, China
Reviewed 1 week ago

nice staff, excellent service, very family friendly. overall it was an awesome stay. Our family love to come back. I especially like the breakfast which has all cuisines you can think of, and with superior quality.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank congl808
Management response:

Dear valued guest congl808, Warmest greeting from the Ritz-Carlton Sanya, Yalong Bay! Firstly, let me thank you for taking time out of your busy schedule to share with me about your recent positive experience at the Ritz-Carlton Sanya. I am so thrilled to know that you and your family had a great time in our resort and you would like...

南京, China
Reviewed 2 weeks ago

Hotel is good, service has some flaws, for new guests don't do a good introduction and guides service, let a guest in the guest room area to find a room, this experience is not good, to be improved.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank 831leiz
Management response:

Dear valued guest 831leiz, Thank you very much for taking your valuable time sharing your stay experience with us. I sincerely apologize that you did not receive the Ritz-Carlton standard service upon check-in, please rest assured that I have shared your valuable feedback with my team to prevent the re-occurrence. Please do believe that we definitely care about your overall...

China
Reviewed 2 weeks ago

If you have friends want to come to sanya to play, will recommend friends at yalong bay the ritz-carlton! The hotel's services and the environment is first-rate! And suitable for baby, children's park is very suitable for babies to play together.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank qiuhongl
tianjin, China
Reviewed 3 weeks ago

Come to sanya and choose the ritz-carlton. It feels good. The service is in place. The ritz-carlton service is one of the best in the world, especially at the front desk, and it's even more delicious. It was very close to the seaside, and the family was very happy.I hope you can come

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank xiaobox2017
Reviewed 3 weeks ago

all the facilities are up to date, room is very clean, all the staffs are very polite and attentive, great hospitality. breakfast buffet is awesome, and all the food in the hotel restaurants are great too. love the pool, just the beach is not so nice because of the location of the hotel.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank carolyinwei
Management response:

Dear valued guest carolyinwei, Warmest greeting from the Ritz-Carlton Sanya, Yalong Bay! Thank you for your valuable time sharing your comments with us. I am glad to know that you and your family had a wonderful time in our resort and our ladies and gentlemen provided you with exceptional service. To make sure each of our guest has a wonderful...

shanghai, China
Reviewed 20 April 2017

Enjoyed the trip, I am very good choice,Hope there is a chance next time staying at the hotel brand and can get more preferential discounts.If there is an opportunity, I think I will again with family and friends at the ritz-carlton hotel

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank 164minh
BEIJING, China
Reviewed 17 April 2017

12 to 14 this month to bring children to stay in this hotel, the service is very perfect. Living in the administrative building, in particular, praised the executive lounge VIDA (CAOJIN), with the child interaction is very warm, the child likes to play with her, to the guests feel at home.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank 370nanj
Management response:

Dear valued guest 370nanj, Thank you very much for choosing The Ritz-Carlton Sanya, Yalong Bay, and taking your valuable time sharing your stay experience with us. I am glad to know that our ladies and gentlemen provided you and your family with exceptional service and you really had a very satisfied stay with us. We highly appreciate your recognition for...

Kuala Lumpur, Malaysia
Reviewed 9 April 2017

Excellent resort for spending a few days with your family. Typical Ritz-Carlton service, large area and multiple activities. Some departments could though do with improvement in English-comprehension abilities

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Shankar2606
Beijing, China
Reviewed 29 March 2017

I booked Ritz Carlton Sanya for my parents to celebrate their 50 years anniversary of marriage . Because I can't accompany their stay in your hotel. So I called the guest manager Ms. Alice and tried to find if she could help to arrange some celebration welcome greeting for my parents. It is to my big surprise, she delivered a...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank jixianl2017
Management response:

Dear valued guest jixianl2017, Thank you very much for taking your valuable time sharing your stay experience with us. I am glad to know that our ladies and gentlemen provided your parents with exceptional service and they really had a very satisfied stay with us. We are more than delighted to surprise your parents on this very special occasion. Your...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
We offer 450 rooms with ocean, mangrove and lagoon view, including 66 rooms and suites in club level, 33 villas with private plunge pool. Eight dining outlets "will please discerning palates with signature favorites, seasonal offerings and even personalized dishes and beverages. We also feature a 30,000-sq.-ft. spa and fitness center with 24 treatment rooms; operated by world-renowned ESPA.... ... more   less 

Additional Information about The Ritz-Carlton Sanya, Yalong Bay

Address: Yalong Bay National Resort District, Sanya 572000, China (Formerly The Ritz-Carlton Sanya Yalong Bay)
Region: China > Hainan > Sanya > Yalong Bay
Price Range: RM628 - RM1,388 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Sanya, Yalong Bay 5*
Number of rooms: 450
Reservation Options:
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Also Known As:
Ritz Carlton Hotel Sanya
Ritz-Carlton Sanya
Ritz Sanya
Hotel Style:
#2 Business Hotel in Sanya
#3 Spa Hotel in Sanya
#3 Family Hotel in Sanya
#3 On the Beach Hotel in Sanya
#3 Luxury Hotel in Sanya
#9 Romantic Hotel in Sanya
#51 Best Value Hotel in Sanya
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Sanya, Yalong Bay staff and other travellers.
4 questions
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Woodland Hills
over a year ago

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Questions? Get answers from The Ritz-Carlton Sanya, Yalong Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a seaview”
Pugwash1968, 2 Oct 2016 | Read review
“Upgrade to Oceanfront room. We had the fifth floor and it was terrific.”
JoeMortNYC, 18 Sep 2016 | Read review
“Book as close to the lobby as possible, and avoid the 10-15 min walks, or have the conceirge staff point you in the wrong direction...”
JerryL301, 7 Sep 2016 | Read review
“Ocean rooms have a stunning view. First floor lagoon rooms are nice too with a walkout deck and connects to common pool.”
JJC246, 8 Jul 2016 | Read review
“All rooms are the same square footage. However they are all to a high standard. Rooms away from the lagoon pools tend to be quieter.”
pooh60, 15 Jun 2016 | Read review
5 of 5
RitzCarlton.com
US$131* /night
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HotelQuicklyUS$205
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Prices are for 1 room, 2 adults
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