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Conrad Sanya Haitang Bay

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#24 of 1,316 Hotels in Sanya
Certificate of Excellence
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Conrad Sanya Haitang Bay
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231 Reviews from our TripAdvisor Community

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Showing 97: English reviews
Reviewed 5 February 2016 via mobile

While we had a lovely couple of nights at the Conrad in Sanya and this is definitely a five star hotel, it is not as good as other hotels we have stayed in. Summary: Don't choose over other hotels (i.e. the Mandarin) because you are a Hilton diamond member as we found there limited advantage to being a diamond member...

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Thank Richard W
Reviewed 5 February 2016

We stayed for a few days in a bungalow room. Nice through, but after a few seasons of smoking, heavy wear and tear and general weather, this hotel has a lot to improve on when it comes to rooms standard. Patched up water leaks, dirty pool. Service in general was not up to Conrad level. Although we stayed in Low...

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Thank Gwei10
Shanghai, China
Reviewed 6 December 2015 via mobile

We have stayed in the Conrad for two nights. We chose the Conrad due to the fact as it seemed to be a smaller resort compare to these huge hotels with 200 and more rooms. The Conrad is a nice resort and due to their villa concept you don't feel like a tourist. There are details which have to be...

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Thank ExBen
Marlene P, General Manager at Conrad Sanya Haitang Bay, responded to this review

Dear ExBen, Thank you very much for taking the time to share your experience on your recent stay with us! It certainly was detailed and gives people a very personal appraisal in the spirit of Trip Advisor. I was very disappointed to learn that you did not tasted our inspired F&B, Please accept my sincerest apologies for all the inconvenience...

Reviewed 9 September 2015

I wrote complain emails with Chinese and English both to hotel and Hilton Hhoners Customer Care Officer two days ago. But no reply. Conrad Sanya Haitang Bay SEPT 4-6 We have a unhappy stay in this hotel. 1, My wife sliped down in the bathroom. and the toe be hurted. in talking with staffs, it is not the first time...

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1Thank Yu T
Marlene P, Manager at Conrad Sanya Haitang Bay, responded to this review

Dear Yu T, Thank you very much for choosing us for your recent stay with us. I was so very disappointed to learn that you did not receive our usual friendly Conrad service. Please accept my sincerest apologies for all the inconvenience caused to you and your family. Hope your wife gets better soon. We will be strengthening the efforts...

Las Vegas
Reviewed 2 August 2015

Here is my experience at the Conrad Sanya Haitang Bay. The drive to the resort area is about an hour and we were picked up by a car service arranged by the Resort. The driver was professional and a hotel representative was along to help out. (There was an additional fee (I felt it was reasonable) Upon arriving at the...

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Thank PhotographyBro
Marlene P, General Manager at Conrad Sanya Haitang Bay, responded to this review

Dear PhotographyBro, Thank you very much for taking the time to share your experience on your recent stay with us! It certainly was detailed and gives people a very personal appraisal in the spirit of Trip Advisor. Thank you for your comments on our service, restaurants, shuttles, villa and beach, especially you mentioned our team members Patricia (the Front Office...

San Jose, Costa Rica
Reviewed 20 July 2015

I just had the pleasure to spend a weekend at the Conrad hotel. The place is beautiful. In a lot of ways is a very intimate property where service is very personalized. The location is excellent! very close to many other luxury hotels and only ten minutes away from the Duty Free Mall, a very upscale shopping destination with excellent...

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2Thank traveladept1
Marlene P, General Manager at Conrad Sanya Haitang Bay, responded to this review

Dear traveladept1, Thank you very much for taking the time to share your experience on your recent stay with us! I am so delighted to read that you had a wonderful holiday. Thank you for your comments on our service, location, shuttles, villa and beach, especially you mentioned our team members Patricia, Michael, Frank, Jonathan and Anita. I have shared...

Chicago, Illinois
Reviewed 27 May 2015

As someone who has stayed at both the Conrad and Doubletree in Sanya, the Conrad is worth the extra money for 5 star amenities, world class service (Patricia is amazing), villas with private pools that serve as your private oasis and wonderfully delicious restaurant options. It is also nice that the Doubletree & Conrad are on adjoining properties (and I...

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1Thank Shelliu
Markus K, General Manager at Conrad Sanya Haitang Bay, responded to this review

Dear Shelliu, Thank you very much for taking time to share your experience on your recent stay with us! As well we thank you for your return visit and for again writing a review, not only for the Conrad but also for our hotel next door - the Doubletree Resort by Hilton Sanya HaitangBay. We truly appreciate your loyalty. Thank...

Derry, New Hampshire
Reviewed 20 April 2015

We went to Sanya for a Romantic Vacation to enjoy the quiet beaches of Sanya in Hainan China. We were very excited to have been able to book the Conrad Hilton given its reputation. On the good side the rooms are opulent, spacious, and comfortable. The grounds are lush and well manicured. The sandstone facing of the buildings is neat...

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Thank Don D
Markus K, General Manager at Conrad Sanya Haitang Bay, responded to this review

Dear valued guest, Thank you for your recent visit and spending your romantic vacation with us . I also want to thank you for taking the time to share your honest feedback of your stay through TripAdvisor. We are sorry to learn the disappointing experience you encountered in our resort. I am so sorry that the sound volume of the...

Vancouver, Canada
Reviewed 3 April 2015

This is the second Conrad hotel I have visited in China and let's just say I wasnt impressed by either. We had our wedding at Conrad early Feb this year. The PROs: The villas were nice, clean, and relatively new. Buffet breakfast was decent, consisted of buffet and a la carte. It was very quiet in this resort, not overcrowded...

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1Thank Kylie Z
Markus K, General Manager at Conrad Sanya Haitang Bay, responded to this review

Dear valued guest, Thank you for your recent visit to the Conrad Sanya Haitang and for hosting your wedding with us last February. I also thank you for taking the time to share your honest feedback of your stay through Trip Advisor. I would like to personally extend my deepest apologies for the multiple challenges you had experienced while you...

Melbourne, Australia
Reviewed 30 December 2014

This is our second time staying with Conrad brand hotel. This time, we brought along our parents to stay at the hotel. We have mixed feeling staying in this hotel/resort. The lists are as follow: LIKES: - The Deluxe room with Ocean View has beautiful view. - Spacious room with 60 sq metre - Spacious bathroom with rain-shower and separate...

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Thank Charles C
Markus K, General Manager at Conrad Sanya Haitang Bay, responded to this review

Dear valued guest, Thank you very much for taking time to share your experience on your recent stay with us! We appreciate your loyalty and that you have visited twice, this time with your parents. Thank you so much for your detailed comments on our room facilities, Spa, dining options, property maintenance and reclusion ambience, especially you mentioned our team...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting

Additional Information about Conrad Sanya Haitang Bay

Address: Haitang Road, Haitang Bay Resort, Sanya 572000, China
Region: China > Hainan > Sanya > Haitang Bay
Price Range: RM1,040 - RM2,039 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Conrad Sanya Haitang Bay 5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Conrad Sanya Haitang Bay Hotel Sanya
Hotel Style:
#2 Family Hotel in Sanya
#12 Romantic Hotel in Sanya
#21 Spa Hotel in Sanya
#23 Luxury Hotel in Sanya
#53 Best Value Hotel in Sanya
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Questions & Answers

Questions? Get answers from Conrad Sanya Haitang Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the kids activity location in next hotel ( same owner) not in the same hotel and villa with ocean view is near than the beach”
 of 5 bubbles Andraws, 8 Sep 2016 | Read review
“The garden pool villas are best, good value and very private.”
 of 5 bubbles CBHK88, 7 Aug 2016 | Read review
“The bungalows were a knock out!”
 of 5 bubbles Mac-Mann1, 27 Jun 2016 | Read review
“The room is very very out of repair including wall, pool, bed .etc. The lobby seems is ok.”
 of 5 bubbles 394yut, 8 Sep 2015 | Read review
“We were offered a paid upgrade upon booking and took advantage, the private villa was unreal, exceeding our expectations.”
 of 5 bubbles CarlF779, 22 Oct 2014 | Read review
5 of 5