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Renaissance Sanya Resort & Spa

608 reviews
#13 of 1,356 Hotels in Sanya
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Traveller (1041)
Room & Suite (229)
Pool & Beach (124)
Overview
  • Excellent61%
  • Very good27%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“starfish market”(23 reviews)
“star anise”(16 reviews)
“star fish bar”(13 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5.0 Star Hotel
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Offers from Renaissance Sanya Resort & Spa
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Name/address in local language
Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (608)Write a Review
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11 - 15 of 314 reviews
A TripAdvisor Member
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Reviewed 4 July 2017 via mobile

I stayed here with my teenage daughter for seven nights and we were both very happy with the experience. The service from the staff was outstanding right from the start - Laura at reception and Bruce in the restaurant were two stand outs for us....More

Thank A TripAdvisor Member
Response from RenaissanceSanya, General Manager at Renaissance Sanya Resort & SpaResponded 5 July 2017

Dear Sir Thank you for taking the time to share your experience staying at the resort on tripadvisor. We appreciate the generous feedback and will forward your commendations to both Sarah & Bruce. They will certainly be delighted that they were able to assist to...More

Reviewed 20 June 2017 via mobile

I stayed Renaissance Sanya hotel 3D2N for 2 rooms with friends. It absolutely nice when you arrive hotel. Bell boy were helpful to assist your luggages and gave you a wonderful necklace with warm welcoming you came for. Service is Crazy Nice ! Specially thanks...More

2  Thank Emelie CY C
Response from RenaissanceSanya, General Manager at Renaissance Sanya Resort & SpaResponded 21 June 2017

Dear Ms. Emelie CY C We appreciate the time you have taken to share your experience staying with us. We are certainly grateful for your commendation on our ambassadors, especially Karen, Vicki & Louis. I will certainly share this with them. On another note, we...More

Reviewed 3 June 2017

A huge hotel, as many in Sanya, but great customer service by the team. Highly recommend booking one of the rooms with access to the pool. Beach is nothing outstanding, but again, this is Sanya. Breakfast has a great choice and some nice seating outside...More

Thank Flyawayy
Response from RenaissanceSanya, General Manager at Renaissance Sanya Resort & SpaResponded 6 June 2017

Dear Mr. Flyawayy Thank you for taking the time to share your experience on Tripadvisor. we are delighted that you enjoyed the time here in Sanya and would certainly share your generous commendation with our ambassadors. Thank you once again and please do let me...More

Reviewed 27 April 2017

I didn't know what to expect when heading to Sanya for a weekend away from Hong Kong - I have to admit that I might not be back in a hurry. It was a lengthy taxi ride from the airport to the hotel, it didn't...More

1  Thank 766sebastianp
Response from RenaissanceSanya, Director of Operations at Renaissance Sanya Resort & SpaResponded 29 April 2017

Dear Mr. 766sebastianp Thank you for taking the time to share your experience staying with us. We sincerely apologize for not being able to exceed your expectation. We appreciate your feedback and will certainly act on them. As for the rooms, we actually have embarked...More

Reviewed 15 April 2017 via mobile

We visited this property when it first opened and sadly in the last 5 years it has aged considerably. Staff are great and try very hard with limited english to please and understand. Sadly the property was let down by a dirty lagoon pool. Beach...More

Thank KBBSydney
Response from RenaissanceSanya, Director of Operations at Renaissance Sanya Resort & SpaResponded 16 April 2017

Dear Mr. KBBSydney We appreciate the time you have taken to share your experience at the resort. We sincerely apologize if we have failed to meet your expectations. We have embarked on a refreshment program on the resort since late 2016, however we certainly still...More

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Traveller (1041)
Room & Suite (229)
Pool & Beach (124)
Dining (52)
Hotel & Grounds (744)
Bathroom (21)
Family and Play Areas (12)
Business Centre & Event Rooms (4)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Beachfront
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Tennis Court
Details
Price range
US$77 - US$370 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Sanya
#5 Family Hotel in Sanya
#7 Romantic Hotel in Sanya
#8 Business Hotel in Sanya
#10 Best Value Hotel in Sanya
#12 Spa Hotel in Sanya
#12 On the Beach Hotel in Sanya
#13 Luxury Hotel in Sanya
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$77 - US$370 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Sanya
#5 Family Hotel in Sanya
#7 Romantic Hotel in Sanya
#8 Business Hotel in Sanya
#10 Best Value Hotel in Sanya
#12 Spa Hotel in Sanya
#12 On the Beach Hotel in Sanya
#13 Luxury Hotel in Sanya
Room types
Suites, Non-Smoking Rooms, Family Rooms
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