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Crowne Plaza Resort Sanya Bay

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Traveller (226)
Room & Suite (141)
Pool & Beach (35)
Overview
  • Excellent82%
  • Very good11%
  • Average4%
  • Poor1%
  • Terrible2%
Travellers talk about
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Resort Sanya Bay
Special Offer: Book Direct and Save
Hotel deals
Offers from Crowne Plaza Resort Sanya Bay
Special Offer: Book Direct and Save
Hotel deals
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Reviews (146)
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1 - 5 of 23 reviews
Reviewed 17 April 2018

Nice recently re-branded resort on Sanya Bay. Actually quite near to Sanya airport. The resort is a combination of hotel and service apartment. Rooms are big and recently renovated. Nice sea view and big pool. Club lounge was ok. Evening BBQ was good. Fast check-in...More

Thank Vike K
Response from Elle H, Public Relations Manager at Crowne Plaza Resort Sanya BayResponded 18 April 2018

Dear Diiipa Daaapa, Respected customers! Thank you for your valuable advice. We must review our deficiencies and actively correct them. As far as possible to your satisfaction, welcome to supervision! Thank you.

Hotel's Favourite
Reviewed 16 February 2018 via mobile

I was fortunate to spend a night at this lovely resort as apart of the inaugural Sydney to Hainan flight group and I was blown away by this resort! The facilities are 5 star at a fraction of the cost of what I would expect...More

Thank BigKeVvi
Response from Elle H, Marketing Communications Executive at Crowne Plaza Resort Sanya BayResponded 26 February 2018

Dear BigKeVvi Thank very much for your feedback and especially recognition from a travel professional like yourself. I look forward to your next visit and do contact me directly. With best. Gordon Wong General Manager Crowne Plaza Resort Sanya Bay

Reviewed 4 December 2017

Very good Resort, the room has wonderful sea view and is very near the airport, nearby the scenic spots are also quite many, Suitable for our holiday to stay, the hotel has the duty-free shop shuttle bus, the breakfast variety is more comprehensive, likes the...More

1  Thank yaopen
Response from Paul l, Public Relations Manager at Crowne Plaza Resort Sanya BayResponded 14 December 2017

We look forward to your next visit to Sanya again, please contact us. Thank you, and my best wishes.

Reviewed 5 October 2017 via mobile

Easily the worst hotel experience in our over 10 years of travel. We could come across only 2 staff members in our stay of 4 nights who could speak English, the guest relations failed to understand our request for towel or even milk for the...More

1  Thank MeghaChaddah
Response from Paul l, Public Relations Manager at Crowne Plaza Resort Sanya BayResponded 9 October 2017

Thank you very much for choosing the Holiday Resort at Sanya Bay and taking your time to comment on us. We are deeply sorry for your recent lodging experience not up to your expectations. On the basis of the unified standard of InterContinental Hotel group,...More

Reviewed 13 September 2017 via mobile

My 1st meal at my request for a full vegetarian fried rice at RMB 92 was a shocker! The resto staff and chef in question needs a reminder. Also the polishing of the marble floor at B1 during breakfast hour was really something I don't...More

1  Thank Kris L
Management response:Responded 15 September 2017

Dear Kris L Thanks you for your accolades for our team at our Lobby lounge. They are so excited in having received your recognition. About your posting regarding the marble polishing, we have reminded the contractor that regardless, they cannot place their schedule before our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Breakfast included
Laundry Service
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Tennis Court
Fitness Centre with Gym / Workout Room
Details
Price range
US$68 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Luxury Hotel in Sanya
#40 Best Value Hotel in Sanya
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$68 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Luxury Hotel in Sanya
#40 Best Value Hotel in Sanya
Room types
Suites, Non-Smoking Rooms
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Traveller (226)
Room & Suite (141)
Pool & Beach (35)
Dining (28)
Business Centre & Event Rooms (1)
Questions & Answers
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MeghaChaddah
7 September 2017|
Answer
Response from dbradcoleman | Reviewed this property |
Best & Fastest option to the hotel is by taxi. Should cost you no more than 30 - 40 RMB. Depending on what time you arrive, taxi may be the ONLY Option. There are a small number of vegetarian options on a couple of the... More
1
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Room Tips
"Most rooms have south facing balconies. Lower rooms in west wing have swim-out feature to the main pool."
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"Ask for an ocean view. It's worth it. The sunsets are amazing."
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"nice beach"
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"higher floor higher rate better ocean view"
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