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Sheraton Sanya Haitang Bay Resort

PricelineUS$89*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$213*
US$89*
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US$213*
US$213*
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Sheraton Sanya Haitang Bay Resort
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107 Reviews from our TripAdvisor Community

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Showing 56: English reviews
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Shanghai, China
Reviewed 3 weeks ago via mobile

Sheraton Sanya Haitian bay resort is the perfect place to escape the busy city life and get into relaxation mode. Great welcome from the moment we arrived. Rooms are perfect and well decorated, clean and situated in a nice green environment. Plenty of choices in pools and with the beach close by nothing can go wrong to catch that holiday...

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Helpful?
2Thank patmieg
Management response:

Dear Guests, I would like to personally thank you for choosing to stay with us during your trip and hope you had safe travels to your next destination. We trust you had a refreshing stay and we do hope we extended the unique Sheraton service we are renowned for! It is always wonderful to hear praise such as yours, as...

The Bund, China
Reviewed 12 April 2017 via mobile

Had a great time with my whole family. Huge kids club for kids to play and stay busy. Huge lobby with band performing almost every night and can request some nice song to sing for you. Breakfast was good specially at their Vip Lounge, Noodle restaurant. The place is not crowded. Good service and very attentive.

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Helpful?
Thank Annventurer
Management response:

Dear guest: Greetings from Sheraton Sanya Haitang Bay Resort! I would like to personally thank you for choosing to stay with us during your trip and hope you had safe travels to your next destination. We trust you had a refreshing stay and we do hope we extended the unique Sheraton service we are renowned for! I will ensure that...

New York City, New York
Reviewed 30 March 2017 via mobile

Try to repair damage things immediately as soon as possible after all i stay in hotel for 3 days and the edge near door wasn't repair and it looks ugly and make me uncomfortable . About restaurants service is very slow along with the standard was also not maintained as should be in 5 star category hotels. Housekeeping services is...

Review collected in partnership with 单个酒店
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Helpful?
Thank yogmaya1998
Management response:

Dear Guest, Thank you for taking the time providing us your valuable feedback on your stay at the Sheraton Sanya Haitang Bay Resort. We are sorry to hear of your unpleasant experience with regard to associates service and my sincere apology for not having the opportunity to resolve this personally before you leaving the hotel. As our valuable guest, you’re...

Singapore, Singapore
Reviewed 7 March 2017 via mobile

The moment I step into the lobby , I am blown away by the big spacious lobby and beautiful sea view ahead. Friendly staff at front desk and bellman is helpful ! While heading down to breakfast , housekeeping staff will greet you happily, breakfast service was good!

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Helpful?
Thank taszz
Management response:

Dear Guest, I would like to personally thank you for choosing to stay with us during your trip and hope you had safe travels to your next destination. We trust you had a refreshing stay and we do hope we extended the unique Sheraton service we are renowned for! It was a great pleasure to hear your experiences in the...

Shanghai Region, China
Reviewed 2 February 2017 via mobile

3 things i've noticed. 1.) Spacious room with a good view of the sea. 2.) Too much people everywhere specially during breakfast. (Holiday season) 3.) Good and tasty foods at YUE thanks to Eva. Steam and spice noodles are life saver and totally comfort foods. Appreciate the good talk with Gail and for stopping by to check how is breakfast...

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Helpful?
Thank TheLazyNomad
Management response:

Dear Guest, I would like to personally thank you for choosing to stay with us during your trip and hope you had safe travels to your next destination. We trust you had a refreshing stay and it is always wonderful to hear praise such as yours, as it gives real life examples of service encounters. I will ensure that your...

Reviewed 31 January 2017 via mobile

Very nice resort hotel with good service. Friendly staff all round. Little isolated and not great choices for dining. The 1st floor restaurant manager, Gail, is an absolute star though. Many swimming pools and a nice beach area.

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Helpful?
Thank Ian G
Management response:

Dear Guest, Thank you for sharing your experience on your recent stay with us. We highly appreciate your comments as this would help us to better understand customers’ need in order to further enhance and improve our Service and Products. Thank you again for your feedbacks and we look forward to seeing you soon in the near future.

Reviewed 20 January 2017 via mobile

The hotel is new and rooms are spacious and absolutely perfect with a good view. Breakfast is included and is pretty good with variety of food. These are the only good things about the hotel. Service is very poor, food in restaurants is expensive and executed not well, the beach is dirty due to the location itself, too much garbage...

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Helpful?
Thank Katerina S
Management response:

Dear Guest, Thank you for taking the time providing us your valuable feedback on your stay at the Sheraton Sanya Haitang Bay Resort. We are sorry to hear of your unpleasant experience and my sincere apology for not having the opportunity to resolve this personally before you leaving the hotel. As our valuable guest, you’re supposed to receive the Professional...

Xiamen, China
Reviewed 6 January 2017 via mobile

It is understandable peak seasons have high rate of occupancy and a lot of chinese guest cause it is every where in china which is unavoidable. nevertheless you can see staff are doing their best despite how annoying some guest could be, they made our stay memorable and appreciate them passion and willing to help everyone, other than that,we had...

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Helpful?
Thank CarolynJot
Management response:

Dear guest, Greeting from the Sheraton Sanya Haitangbay Resort Thank you for taking the time to discuss your recent experience with us on our Trip Advisor page. Our team at the Sheraton was very pleased to have you stay with us and we hope that you will have the chance to return to our property in the not too distant...

Reviewed 29 December 2016 via mobile

Amazing environment, good room conditions, spacious place but very poor management. 5 start price but not even a 3 start service... only 2 restaurants; one open at night time... We wait for 1h for check in... the room was not ready at 3:45pm for check in. No English speaking staff; few staff for serving... beach was closed due the bad...

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Helpful?
Thank Nair C
Management response:

Dear guest, Thank you for taking the time to discuss your recent experience with us in hotel facility that was recently sent to you. Our team at the Sheraton was very pleased to have you stay with us and we hope that you will return in the not so distant future. First and foremost, please accept our sincere apologies for...

Reviewed 26 December 2016 via mobile

it is a nice hotel, definitely, but managed as a Chinese four stars hotel: long queue at breakfast, average disorganized buffet and nothing to solve this. restaurants are besides closed on evening. otherwise you need to go to the other second lobby nearby to eat expensive chinese food. the hotel hosts chinese group tour which i think downward the standard...

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Helpful?
Thank Derrick21100
Management response:

Dear Guest, Thank you for taking the time providing us your valuable feedback on your stay at the Sheraton Sanya Haitang Bay Resort. We are sorry to hear of your unpleasant experience and my sincere apology for not having the opportunity to resolve this personally before you leaving the hotel. As our valuable guest, you're supposed to receive the highest...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Airport Transportation
  • Meeting Rooms

Additional Information about Sheraton Sanya Haitang Bay Resort

Address: No.76 Haitang North Road, Haitang Bay, Sanya 572013, China
Region: China > Hainan > Sanya > Haitang Bay
Price Range: RM340 - RM1,060 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Sanya Haitang Bay Resort 4*
Number of rooms: 500
Reservation Options:
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Hotel Style:
#37 On the Beach Hotel in Sanya
#42 Best Value Hotel in Sanya
#44 Luxury Hotel in Sanya
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Questions & Answers

Questions? Get answers from Sheraton Sanya Haitang Bay Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just go to other 5 stars in the area”
1nikzan1, 9 Oct 2016 | Read review
“Its a BIG hotel, make sure you in the middle”
K3704TNmarting, 27 Jun 2016 | Read review
“Better to have seaview room.”
kcmak2015, 19 Mar 2016 | Read review
“first floor with swim up is awesome!”
momtravel99, 8 Jul 2015 | Read review
“Ocean view, high up”
trammel, 3 Mar 2015 | Read review
5 of 5
Priceline
US$89* /night
View Deal
Hotels.comUS$213
Expedia.comUS$213
TripAdvisorUS$89
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*Disclaimer
Prices are for 1 room, 2 adults
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