We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Sanya Haitang Bay Resort

128 reviews
#46 of 1,373 Hotels in Sanya
Save
Traveller (237)
Room & Suite (57)
Pool & Beach (38)
Other hotels you may like
See all
Nearby Hotels
Overview
  • Excellent42%
  • Very good32%
  • Average13%
  • Poor8%
  • Terrible5%
Travellers talk about
“access rooms”(2 reviews)
“haitang bay”(9 reviews)
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
Other hotels you may like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (128)Write a Review
There are newer reviews for Sheraton Sanya Haitang Bay Resort
See the most recent reviews
Filter reviews
63 results
Traveller rating
19
24
9
8
3
Traveller type
Time of year
LanguageEnglish
More languages
19
24
9
8
3
Show reviews that mention
All reviewsaccess roomshaitang baynoodle restauranthuge lobbyswimming poolhotel staffduty free mallgreat roomsvery pleasant staychinese foodbeautiful resortnoodlesbreakfast buffetkids clubprivate beachbegoniataxi
FilterEnglish
Updating list...
11 - 15 of 63 reviews
Reviewed 7 March 2017 via mobile

The moment I step into the lobby , I am blown away by the big spacious lobby and beautiful sea view ahead. Friendly staff at front desk and bellman is helpful ! While heading down to breakfast , housekeeping staff will greet you happily, breakfast...More

Thank taszz
Management response:Responded 8 March 2017

Dear Guest, I would like to personally thank you for choosing to stay with us during your trip and hope you had safe travels to your next destination. We trust you had a refreshing stay and we do hope we extended the unique Sheraton service...More

Reviewed 2 February 2017 via mobile

3 things i've noticed. 1.) Spacious room with a good view of the sea. 2.) Too much people everywhere specially during breakfast. (Holiday season) 3.) Good and tasty foods at YUE thanks to Eva. Steam and spice noodles are life saver and totally comfort foods....More

Thank TheLazyNomad
Management response:Responded 3 February 2017

Dear Guest, I would like to personally thank you for choosing to stay with us during your trip and hope you had safe travels to your next destination. We trust you had a refreshing stay and it is always wonderful to hear praise such as...More

Reviewed 31 January 2017 via mobile

Very nice resort hotel with good service. Friendly staff all round. Little isolated and not great choices for dining. The 1st floor restaurant manager, Gail, is an absolute star though. Many swimming pools and a nice beach area.More

Thank Ian G
Management response:Responded 3 February 2017

Dear Guest, Thank you for sharing your experience on your recent stay with us. We highly appreciate your comments as this would help us to better understand customers’ need in order to further enhance and improve our Service and Products. Thank you again for your...More

Reviewed 20 January 2017 via mobile

The hotel is new and rooms are spacious and absolutely perfect with a good view. Breakfast is included and is pretty good with variety of food. These are the only good things about the hotel. Service is very poor, food in restaurants is expensive and...More

Thank Katerina S
Management response:Responded 22 January 2017

Dear Guest, Thank you for taking the time providing us your valuable feedback on your stay at the Sheraton Sanya Haitang Bay Resort. We are sorry to hear of your unpleasant experience and my sincere apology for not having the opportunity to resolve this personally...More

Reviewed 6 January 2017 via mobile

It is understandable peak seasons have high rate of occupancy and a lot of chinese guest cause it is every where in china which is unavoidable. nevertheless you can see staff are doing their best despite how annoying some guest could be, they made our...More

Thank CarolynJot
Management response:Responded 13 January 2017

Dear guest, Greeting from the Sheraton Sanya Haitangbay Resort Thank you for taking the time to discuss your recent experience with us on our Trip Advisor page. Our team at the Sheraton was very pleased to have you stay with us and we hope that...More

View more reviews
PreviousNext
12345613
About
Amenities
Top amenities
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Details
Price range
US$75 - US$506 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Best Value Hotel in Sanya
#40 On the Beach Hotel in Sanya
#44 Luxury Hotel in Sanya
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$75 - US$506 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Best Value Hotel in Sanya
#40 On the Beach Hotel in Sanya
#44 Luxury Hotel in Sanya
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (237)
Room & Suite (57)
Pool & Beach (38)
Dining (21)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Renee J
12 June 2017|
Answer
Response from taszz | Reviewed this property |
Nope
1
Vote
Room Tips
"Just go to other 5 stars in the area"
Read review
"Its a BIG hotel, make sure you in the middle"
Read review
"Better to have seaview room."
Read review
"first floor with swim up is awesome!"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing