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Four Points by Sheraton Hainan

Booking.comUS$71*
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#33 of 1,328 Hotels in Sanya
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Four Points by Sheraton Hainan
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73 Reviews from our TripAdvisor Community

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Showing 34: English reviews
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North Vancouver, Canada
Reviewed 5 days ago NEW

I love the location and being in the heart of the action. Lots to do and see nearby. The staff are always helpful and friendly. Fantastic views if you get ocean view. My only negative is the outside dinner area is squeezing into the pool area. There still is Not enough chairs for everyone. The room bar fridge has 1...

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Helpful?
Thank trunorth2015
Lea L, 公关经理 at Four Points by Sheraton Hainan, responded to this review

Dear trunorth2015, Thank you for choosing Four Points by Sheraton Hainan, Sanya for your recent visit to Sanya. I also appreciate you taking the time to share your comments on Trip Advisor. I appreciate your feedback and I will share the issues brought forward with the team.We will strive even harder to improve on the areas that you highlighted in...

Beijing, China
Reviewed 6 days ago NEWvia mobile

Hotel in downtown and next to sanya bay, very good sea view room. Nice staffs here, give us a lot of useful information.breakfast is good,a lot of local food, dood taste. Room is very clean, to airport only need 20 minutes

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Helpful?
Thank 89,063,728
Lea L, 公关经理 at Four Points by Sheraton Hainan, responded to this review

Dear 89063728, Greetings from Four Points by Sheraton Hainan, Sanya! Thank you for sharing your experience with us and recommending our hotel to TripAdvisor community. We are pleased to know that you enjoyed your stay with us and satisfied with the excellent service. My team and I look forward to welcoming you back. Have a pleasant day. Yours sincerely, Lea...

Reviewed 1 week ago

My first time in Sanya was made memorable thanks to the hospitality from Four Points. Stayed for 2 nights in the deluxe sea view, and yes, true to its name i got a lovely view of Sanya Bay. Room was spacious and comfortable and the Wifi was not too bad. Staff were friendly and assisted me as my Mandarin is...

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Helpful?
Thank Muhammad Farhan A
Lea L, 公关经理 at Four Points by Sheraton Hainan, responded to this review

Dear Muhammad Farhan, Greetings from Four Points by Sheraton Hainan, Sanya! Thank you for sharing your experience with us and recommending our hotel to TripAdvisor community. We are pleased to know that you enjoyed your stay with us and satisfied with the excellent service. My team and I look forward to welcoming you back. Have a pleasant day. Yours sincerely,...

Hong Kong, China
Reviewed 2 weeks ago via mobile

I was here on business trip for 4 days. I'd like to share that this hotel is well equipped with all the business equipment you could expect from a hotel. Checking was smooth and the room was spacious with vey comfy bed. Once again. Worth it.

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Helpful?
Thank laura10652017
Lea L, 公关经理 at Four Points by Sheraton Hainan, responded to this review

Dear laura10652017 Greetings from Four Points by Sheraton Hainan, Sanya! Thank you for sharing your experience with us and recommending our hotel to TripAdvisor community. We are pleased to know that you enjoyed your stay with us and satisfied with the excellent service. My team and I look forward to welcoming you back. Have a pleasant day. Yours sincerely, Lea...

Hong Kong
Reviewed 2 weeks ago

This is the first time we stay with this hotel and usually we would stay with Sheraton and or JW marriott. To be frank, the hardware of this hotel is definitely not the luxurious type. however, if you want convenience and friendly helpful customer service, this is definitely your hotel. FRONT OFFICE: Check in was quick and smooth and front...

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Helpful?
Thank BluePoolRoad
Lea L, 公关经理 at Four Points by Sheraton Hainan, responded to this review

Dear BluePoolRoad, Thank you for choosing Four Points by Sheraton Hainan, Sanya for your recent visit to Sanya. I appreciate you taking the time to share your comments on Trip Advisor. I appreciate your positive feedback either on Front Office or Restaurants and the staff you listed: Mr Barrett Lin and Mr Tony Wang. I'm sure they will be thrilled...

Reviewed 20 December 2016 via mobile

The room was spacious for 3 adults and was excellent value, given the amenities and looks of the room. Across the road from Sanya Bay beach and short walk from a supermarket and a food street with local eateries. Great front desk service who are warm and helpful. Will stay again and highly recommended!

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Helpful?
Thank Marcus C
Management response:

Dear guest, Greetings from the sunny island of Hainan. Thank you very much for staying with Fourpoints By Sheraton Sanya and leaving us great feedback. It is our pleasure to offer you and your family an impressive tropical environment, and to provide service done from the heart. We are so happy you like the environment, facilities, foods and enjoyed your...

North Vancouver, Canada
Reviewed 21 November 2016

This was my second stay at this hotel. They upgraded me to a suite for free. Allin and Tiger treated us very well. This is a beautiful hotel and we this time stayed on the water view with 2 balconys. The view was awesome. You can see all activity below. This hotel is in a prime location. Restaurants are every...

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Helpful?
Thank trunorth2015
Management response:

Dear guest, Greetings from the sunny island of Hainan. Thank you very much for staying with Fourpoints By Sheraton Hainan Sanya and leaving us great feedback. It is our pleasure to offer you and your family an impressive tropical environment, and to provide service done from the heart. We are so happy you like the environment, facilities, foods and enjoyed...

Reviewed 8 November 2016

I really liked this hotel, especially the rooms and bathroom were nice. And breakfast on 29th is perfect touch. Pool was weird colour so we didn't want to swim in it and water at beach across the hotel wasn't that nice. But the view is just amazing, view of phoenix island and beautiful sunsets! Great overall!

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Helpful?
Thank Nastja N
Management response:

Dear guest, Greetings from the sunny island of Hainan. Thank you very much for staying with Fourpoints By Sheraton Sanya and leaving us great feedback. It is our pleasure to offer you and your family an impressive tropical environment, and to provide service done from the heart. We are so happy you like the environment, facilities, foods and enjoyed your...

Reviewed 20 May 2016

My previous stay at : Panoramic suites with breakfast Hotel - A top floor is a must to avoid noisy roadside vehicle passing , A very nice and beutiful seaview if you choosing the room with seaview. The room is huge and very nice bathroom design clear glass that you can relaxing with very nice seaview. A very windy when...

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Helpful?
Thank Lance L
Management response:

Dear guest, Greetings from the sunny island of Hainan. Thank you very much for staying with Fourpoints By Sheraton Sanya and leaving us great feedback. It is our pleasure to offer you and your family an impressive tropical environment, and to provide service done from the heart. We are so happy you like the environment, facilities, foods and enjoyed your...

Hong Kong
Reviewed 19 May 2016

You get all you expect from a four points Sheraton. No surprise and no dissappointment. There is a very nice golf course next to you. So, it's perfect for golfer. I was told Summer gets very hot, so you may wish to stay away from during summer. Not sure why there is no life guard in the swimming. There is...

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Helpful?
Thank Kit138
Management response:

Dear Guest, Thank you for choosing Fourpoints By Sheraton Sanya and sharing with us your comments. Fourpoints By Sheraton Sanya treasures every guest comment we believe your comments to us will help to improve to a higher level. We thank you for your comments again and please rest assure that the problems you mentioned will be rectified soon to ensure...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located at Sanya Bay, just opposite the beach, our convenient location will offer easy access to all the local sightseeing and walking distance to shopping, nightlife and the popular night markets. Sanya city center and Sanya Phoenix Airport are just 15 minutes away.When the day is done, retire to one of our 370 comfy guest rooms and suites, with all the modern amenities you expect. If you want to escape the fun stuff happening outside, why not relax in front of the LCD TV and catch up on a new release movie. Admire the views from your room over the ocean, pool or tropical gardens, and get a great night’s sleep on our Four Points by Sheraton Four Comfort™ bed. Enjoy High Speed Internet access and free bottled water every day. And if you need to take care of business, there’s a large workspace for you too. ... more   less 

Additional Information about Four Points by Sheraton Hainan

Address: No.78 Sanya Bay Road, Sanya 572000, China
Region: China > Hainan > Sanya
Price Range: RM308 - RM449 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Four Points by Sheraton Hainan 4*
Number of rooms: 370
Reservation Options:
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Hotel Style:
#21 Best Value Hotel in Sanya
#31 Luxury Hotel in Sanya
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Questions & Answers

Questions? Get answers from Four Points by Sheraton Hainan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Spend the extra and get ocean view”
trunorth2015, 22 May 2017 | Read review
“Deluxe sea view to enjoy the breeze of Sanya Bay”
, 18 May 2017 | Read review
“If want a spectacular view take ocean view room. activity below. It starts at 630 am and goes all day till 10 pm.”
trunorth2015, 21 Nov 2016 | Read review
“High floor -to avoid noisy roadside and perfect seaview !!!”
799lancel, 20 May 2016 | Read review
“Choose the sea view room”
Kit138, 18 May 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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