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The Westin Sanya Haitang Bay Resort

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Traveller (274)
Room & Suite (61)
Pool & Beach (24)
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Overview
  • Excellent67%
  • Very good18%
  • Average9%
  • Poor1%
  • Terrible5%
Travellers talk about
“haitang bay”(5 reviews)
“other hotels”(4 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star Hotel
All hotel details
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Reviews (175)
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1 - 5 of 42 reviews
Reviewed 7 November 2017 via mobile

Relatively new with spacious rooms and next to the Duty Free Store. Grounds and hotel rooms are spread out over a large area. Very family friendly with kids club where children can play. Service levels were disappointing overall.More

Thank Ian C
Response from WestinHTB, Manager at The Westin Sanya Haitang Bay ResortResponded 9 November 2017

Dear Guest, Thank you very much for taking your valuable time to share with us your comments following your recent stay at the Westin Sanya Haitang Bay Resort. We regret learning about your disappointing experience with us that is absolutely unacceptable and certainly does not...More

Reviewed 29 October 2017 via mobile

The hotel itself is amazing, but I couldn't believe my eyes when at breakfast I noted that there is no coffee/tea. I've asked a waiter and first I simply nodded, turned around and left. I thought, he's gone for coffee. But then I saw him...More

Thank Spirinkovich
Response from WestinHTB, Manager at The Westin Sanya Haitang Bay ResortResponded 30 October 2017

Thank you very much for taking the time to share your experience with us. It is regrettable that your stay with us did not meet your expectations. We appreciate all your comments and suggestions, especially about the issues with the breakfast without coffee. This is...More

Reviewed 29 October 2017

This is not my first time to stay in Westin but this time it is a Westin Resort. Maybe because of this, the feeling for this hotel is very different. The hotel reception area has a lot Fliggy poster and believe this is related to...More

Thank Sunny Z
Response from WestinHTB, Manager at The Westin Sanya Haitang Bay ResortResponded 30 October 2017

Thank you very much for taking the time to share your experience with us. It is regrettable that your stay with us did not meet your expectations. We appreciate all your comments and suggestions.This is very important to us to improve the service and the...More

Reviewed 17 September 2017 via mobile

We stayed in the Westin on our family trip in July. It was a big property located next to a duty free complex which was a 5 minute walk. We got a great deal for 3 nights including breakfast and we cannot complain about the...More

Thank David L
Response from Westin_Sanya, 經理 at The Westin Sanya Haitang Bay ResortResponded 19 September 2017

Dear David, Thank you very much for taking the time to share your experience with us. We are glad that your stay with us was renewing and truly appreciate you for recommending us to others. We do hope to be of service to you again...More

Reviewed 30 July 2017

We stayed at you hotel during 2017 New Year holidays . We liked Show, music, food. Stylish Rooms, big territory, huge pool. On behalf of my family I want to say thank you to Alexey for all his help and attention to us While We...More

Thank bigzzzz2017
Response from Westin3682, Manager at The Westin Sanya Haitang Bay ResortResponded 3 August 2017

Dear "bigzzzz2017", Thank you very much for your stay and for posting comment on TripAdvisor. We are so glad that you enjoyed your stay at The Westin Sanya Haitang Bay Resort especially the good service which delivered by Alexey, we highly appreciate your warm words....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Beachfront
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Details
Price range
US$104 - US$246 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Spa Hotel in Sanya
#40 On the Beach Hotel in Sanya
#45 Luxury Hotel in Sanya
#89 Best Value Hotel in Sanya
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$104 - US$246 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Spa Hotel in Sanya
#40 On the Beach Hotel in Sanya
#45 Luxury Hotel in Sanya
#89 Best Value Hotel in Sanya
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (274)
Room & Suite (61)
Pool & Beach (24)
Dining (18)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
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Room Tips
"Seaview room"
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"Worth signing up to be starwood member when you check in so you can get 15% off all F&B bills during your..."
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"Rooms in the middle of the building on higher floor seem good."
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"Just simply don't go for this one."
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