We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sheraton Sanya Resort

Show Prices
#21 of 1,326 Hotels in Sanya
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sheraton Sanya Resort
Sheraton Sanya Resort
Panoramas (13)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

1,844 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 145: English reviews
Start your review of Sheraton Sanya Resort
 Click to rate
Taipei, Taiwan
Reviewed 1 week ago via mobile

Alright I'm going to attempt to phrase my review in a way that doesn't make me sound to anti-China. Let me first say this, if you think you're getting the "Hawaii of the East" by coming to Sanya or anywhere on Hainan, you are going to be hugely disappointed! Sanya is nothing but a huge let down. Like China, there...

 Report
Helpful?
Thank Michael S
SheratonSanya, 公关经理 at Sheraton Sanya Resort, responded to this review

Dear guest, Thank you for choosing Sheraton Sanya Resort and sharing with us your valuable comments.we also would like to thanks your experience shared to us regards to traveling in China. Regarding to the aspects you are unsatisfied with, trust us we are working on it for future improvement, meanwhile We've also noticed you mentioned about our hotel staff, we...

Shanghai, China
Reviewed 2 weeks ago via mobile

Visited after my significant other couldn't get a sun facing room at another resort. This resort is a little dated compared to its competition and lacks the impressive swimming pool and facilities of other venues but it does have beautiful gardens and lawns. The staff are very friendly and there seems a number of English speaking employees. The room was...

 Report
Helpful?
Thank Russell B
SheratonSanya, 公关经理 at Sheraton Sanya Resort, responded to this review

Thank you for choosing Sheraton Sanya Resort and sharing with us your valuable comments.we thank you for your compliments on our restaurant ,garden and our lawns. We have shared all these compliments to our Management Team and we believe this could help us on keeping the consistent service standard. We have varieties of five swimming pools are available for guest...

Reviewed 19 January 2017 via mobile

One of the best hotels in the area. Although it needs renovation, it's still great. The rooms are spacious with nice views, many types of swimming pools in an amazing garden, the best beach bar in the whole area, huge open lobby with the view and live music. They also organize diners on the sand by the sea, which is...

 Report
Helpful?
Thank Katerina S
SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear Guest, Thank you for choosing Sheraton Sanya Resort and sharing with us your valuable comment. We are inspired by your compliments to the room, the pools and the garden of our resort, and especially glad to hear that you love our beach bar and diners on the sand (It’s unique in Yalong Bay), which give us great encouragement. We...

La rochelle
Reviewed 15 January 2017

It is my 3rd stay in the Sheraton Yalong Bay. Year after year the topical gardens are more and more fantastic and well maintained. Definitely the best in the area as I can know. The breakfast is awesome. But it is urgent to renew the furniture in the bed room which is oldish and even trash. Noting worth a Sheraton!

 Report
Helpful?
Thank Desvergnes
SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear Guest, Thanks for your constant trust to Sheraton Sanya Resort and sharing with us your valuable comment. We are inspired by your compliments to our garden and our breakfast! and also glad to hear that you thought this stay is worthwhile! At the same time, please rest assured that we have shared your concerns about the furniture in bed...

Shanghai Region, China
Reviewed 5 December 2016 via mobile

For more than ten years, the Sheraton Sanya has been one of my choices at Yalong Bay in the South of Hainan Island. First, because it truly recognises my SPG status (thank you for the upgrade to oceanview suite), second because of its amazing beach and pools and third because of its location opposite of the golf course right next...

 Report
Helpful?
Thank DrGRO
SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear Guests, Thank you for choosing Sheraton Sanya Resort again and taking your time to provide this review. We are glad to hear your compliments to our beach, pools, and the location as well. Meanwhile, please rest assured that we have shared your concerns about the service quality and staff’s communication in English with related department. At the same time,...

Detroit, Michigan
Reviewed 10 November 2016

This is a fairly new hotel. These are a few pros for this hotel: 1. Grand lobby with good sea view. 2. Live music at the lobby at night. 3. Special breakfast room for Gold members. The food served is the same as main breakfast room. But you have more personal service. 4. The room is new with modern bathroom...

 Report
Helpful?
Thank 08180326
SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear Guest, Thank you for choosing Sheraton Sanya Resort and sharing with us your valuable comment. We are inspired by your compliments to the room and the pools of our resort, and also glad to hear that you liked our landscape and the band in Lobby Bar, which give us great encouragement. Our SPG Members, as you said, could enjoy...

Singapore, Singapore
Reviewed 4 November 2016

Great SPG Platinum recognition. Was greeted and found my way to check in. Room was not ready and the only blemish of the stay was I was not contacted when my room was (Despite leaving 2 modes of contact - wechat and mobile number). Had to come back to check if room was ready on my own. The great thing...

 Report
Helpful?
Thank BryanHuangPFS
SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear Guest, Thank you for choosing Sheraton Sanya Resort and taking your time to provide such detailed review. We value each review we received especially detailed ones like yours, they help us improve and understand the needs of our guests. We are inspired by your compliments to our service and location, and also glad to hear that you liked the...

Reviewed 4 October 2016 via mobile

Of course the price is not cheap but you get a lot of. One of the best locations at Sanya with a beautiful beach. Even the hotel was booked out there have been enough sun loungers. The. Each bar is amazing, one of the best, i would say best i have been. Perfect view across the beach.

 Report
Helpful?
Thank Martin H
SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear Guest, Thank you for choosing Sheraton Sanya Resort and sharing with us your valuable comment. We are so inspired by your great compliments and recognition to our Resort, which give us great encouragement. We will share this with our staff and we believe this would help us improve our service to a higher standard. Sheraton Sanya Resort has beautiful...

Western Australia, Australia
Reviewed 29 September 2016

we stayed 3 nights in Sanya, after stayed for 2 nights the hotel have problem in water supply at 5:00am, we called the guest reationship department, and the manager arranged a meeting with us and promised us the water supply will be back soon and upgrade our room. the hotel location is good, rooms are big in size but it...

 Report
Helpful?
Thank EDNG333
SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear Guest, Thank you for choosing Sheraton Sanya Resort and sharing with us your valuable comments. We thank you for your compliments to our Guest Service Manager, which is definitely an encouragement to us and we have shared your comments to our staff. Sheraton Sanya Resort is very beautiful with great sea view and beach, and is a perfect place...

Hong Kong, China
Reviewed 18 September 2016 via mobile

Stayed over a long weekend in September 2016. Easy to get to from the airport (40 mins). Rooms are spacious, clean and well appointed. Pool is massive, beach is great with plenty of beds and a nice swimming area. Food is OK but not exquisite. Disappointingly the activities like tennis and table tennis are an additional charge.

 Report
Helpful?
Thank LeeACurtis
SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear Guest, Thank you for choosing Sheraton Sanya Resort and sharing with us your valuable comments. Sheraton Sanya Resort is very beautiful with great sea view and beach. We are glad to hear that you enjoyed our room, pools and the beach. Meanwhile, please rest assured that we have shared your concerns with related department. Thanks again for your compliments...

656 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (402)
Viewed
Hotel & Grounds (17)
Viewed
Pool/Beach Area (19)
Viewed
Room/Suite (11)
Viewed
View from Room (12)
Viewed
Dining (6)
Viewed
Family/Play Areas (1)
Viewed
Other (336)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (220)
Viewed
Beach (7)
Viewed
Family Suite (40)
Viewed
Garden Room (25)
Viewed
Pool (34)
Viewed
Dining (51)
Viewed
Seaview Room (22)
Viewed
The Hotel (41)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (34)
Viewed
Dining (3)
Viewed
Business Centre/Function Rooms (3)
Viewed
Pool/Beach Area (5)
Viewed
Room/Suite (12)
Viewed
Hotel & Grounds (4)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Sanya hotels
Hedong
Mandarin Oriental, Sanya
Mandarin Oriental, Sanya
#2 of 1,326 in Sanya
874 reviews
Yalong Bay
The Ritz-Carlton Sanya, Yalong Bay
Yalong Bay
Hilton Sanya Yalong Bay Resort & Spa
Show Prices
Show Prices
Show Prices
MGM Grand Sanya
#5 of 1,326 in Sanya
427 reviews
Yalong Bay
Sanya Marriott Yalong Bay Resort & Spa
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Smoking rooms available
  • Accessible rooms
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Breakfast Available
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
“The Official Resort of Miss World” for three consecutive years, the beachfront Sheraton Sanya Resort in the Yalong Bay National Resort District overlooks white beaches and inviting tropical gardens. Known as the “Hawaii of China”, Hainan Island is a paradise for creating memories. ... more   less 

Additional Information about Sheraton Sanya Resort

Address: Yalong Bay National Resort District, Sanya 572000, China
Region: China > Hainan > Sanya
Price Range: RM519 - RM873 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Sanya Resort 4.5*
Number of rooms: 511
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood APAC, Travelocity, Ctrip TA and Priceline so you can book your Sheraton Sanya Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Sanya Hotel Sanya
Sanya Sheraton
Hotel Style:
#4 Business Hotel in Sanya
#10 Romantic Hotel in Sanya
#10 Top resorts Hotel in Sanya
#19 Spa Hotel in Sanya
#20 On the Beach Hotel in Sanya
#20 Luxury Hotel in Sanya
#40 Best Value Hotel in Sanya
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Sanya Resort staff and other travellers.
5 questions
Ask a question
Phoenix, Arizona

See all questions (5)

Questions? Get answers from Sheraton Sanya Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Order for a laguna view room. You will feel being in a Hollywood adventure movie...”
  • Furniture from cheap 70's second hand shop?
  • Sheraton furniture? There is something wrong....
 of 5 bubbles Desvergnes, 14 Jan 2017 | Read review
“The 2nd floor is actually the lobby floor so ask for at least 4th floor or higher as the trees are pretty tall.”
 of 5 bubbles BryanHuangPFS, 4 Nov 2016 | Read review
“ocean view is a must”
 of 5 bubbles EDNG333, 28 Sep 2016 | Read review
“Rooms with pool view and the Golf course view”
 of 5 bubbles sweeksk, 9 Apr 2016 | Read review
“get a ocean view room for a spectacular view”
 of 5 bubbles TopGun1995, 22 Mar 2016 | Read review
5 of 5